Honda World

Great Customer Service Marshall Dean is the absolute best. My family has used him several times and still continues to. He will take care of you! Best around. Marshall Dean is the absolute best. My family has used him several times and still continues to. He will take care of you! Best around. More

Painless My wife and I recently bought a 2015 Honda CR-V from Sam Swope and their staff actually made it enjoyable. Our salesman was funny and down to earth. H My wife and I recently bought a 2015 Honda CR-V from Sam Swope and their staff actually made it enjoyable. Our salesman was funny and down to earth. His sales approach was pressure free and that worked for us. Thanks Doug More

Professional and friendly Lionel took great care of our family and even though we didn't end up purchasing at this time we will definitely come back to work with him when we ar Lionel took great care of our family and even though we didn't end up purchasing at this time we will definitely come back to work with him when we are ready. The folks at Sam Swope were very professional. More

Great Experience! I had never bought a car from Sam Swope Honda, but went there on a referral from my daughter that just bought a car from Doug Alsman and really liked I had never bought a car from Sam Swope Honda, but went there on a referral from my daughter that just bought a car from Doug Alsman and really liked him. I had a great experience with Doug, and rest of the employees at Sam Swope that I dealt with. Doug went out of his way to work with me and help me get what I wanted. We walked the lot, and found the CRV that I wanted. I have already referred a friend to him. Thanks Again Doug ! More

Super helpful guy Lionel was very helpful even though we were just window shopping. He took quite a bit of time with us looking at various vehicles. I would definitel Lionel was very helpful even though we were just window shopping. He took quite a bit of time with us looking at various vehicles. I would definitely recommend Lionel. More

Best experience at a Dealer I purchased a Jeep GC Laredo at a local dealer specializing in Jeeps several years ago. Thinking I would get a good deal I visited them this past Sat I purchased a Jeep GC Laredo at a local dealer specializing in Jeeps several years ago. Thinking I would get a good deal I visited them this past Saturday. We looked at at Heep that was kind of what I wanted, I told him the price I was trying to get at and he came back with a quote $170 over the monthly range I requested. He didn't budge on price, so I thanked him for his time and left. That night I saw Sam Swope advertised the same year/make/model vehicle with more options. That next day, a Sunday, I called the dealership and had an appointment with Damon in less than 45 minutes. By the time I arrived he had the Jeep through the car wash and ready to drive. Damon was a nice guy. We test drive on I-64, Gene Snyder, and residential areas - about 20-30 minutes. During that time I told him what I was looking for and what I could pay. When we got back, he quoted me a price that was close. We spoke a little more, I told him my bottom dollar, and he made it happen. In fact, after the financing he got my monthly payment $10 less than we agreed on. The whole process was comfortable, without pressure, and at no time did they make me feel like I my budgetary limits were beneath them. When everything was done, they topped me off with gas and I was on my way. When I got home, I crunched the numbers between what I would have paid at the first dealer and what I agreed to pay at Sam Swope with Damon: for the same Year/make/model, with MORE options, comparable mileage, and in better shape cosmetically (interior/exterior), I drove off the lot at Sam Swope saving over $5,000 than had I went with the first dealer. Lesson learned: next time I'm in the market, I'll go see Damon first. More

Car Care Package purchased I leased a 2012 Honda Accord from 2012-2015 and purchased the car care package (additional $15.00 per month) but never used it. My error yes, but I a I leased a 2012 Honda Accord from 2012-2015 and purchased the car care package (additional $15.00 per month) but never used it. My error yes, but I also had the VIP booklet which I thought was the car care package that I was paying for. As a first time customer as Sam Swope and a first time leased vehicle I just assumed the VIP booklet and coupons was what I was paying for and used those coupons through out the three year term. Only to find out, that I had never used my free services within the three years. My suggestion to your company is if they are going to push this additional package on the customers they should ask if they have the coverage before writing up a ticket and taking their money at the service counter. I would think this would be "Good Business" with your customers. Of course I am upset that I have three years of coupons for free services and over $400 invested in something that does not transfer to your next lease. That in and of itself it ridiculous since I paid it for it. Is there something that can be done about that? Thank you, Anita Stephens More

A Big Thank-You!! My husband and I are both handicapped and needed lots of help in choosing and buying our new car. We got so very lucky to have Lionel Jordan as our sa My husband and I are both handicapped and needed lots of help in choosing and buying our new car. We got so very lucky to have Lionel Jordan as our salesman. He was so helpful & knowledgeable in every way! We needed special attention and he was happy to provide everything we needed. Thanks again, Lionel for your professional service!! More

Fantastic buying experience Our recent purchase of a new CRV at Sam Swope Honda was as beautiful as the autumn day we went out to the dealership! Our salesperson Andre Uchitel wa Our recent purchase of a new CRV at Sam Swope Honda was as beautiful as the autumn day we went out to the dealership! Our salesperson Andre Uchitel was awesome! He listened to us and helped steer us toward a package that was right for us. He also was very knowledgeable about the car itself. We would recommend Swope Honda to anyone ! More