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Honda World

Louisville, KY

4.9
4,999 Reviews

1 Autocenter Drive

Louisville, KY

40299

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4,999 Reviews of Honda World

April 11, 2016

Simply THE BEST! I recently purchased my 5th car from Marshall Dean. I keep coming back to Marshall because his high commitment to customer service is the best I have More

by Quality Car Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
Apr 13, 2016 -

Honda World responded

Thank you for taking your valuable time to share your kind words on DealerRater. Marshall has many loyal customers because of his excellent customer service. I am grateful for your loyalty to Marshall and Honda World. We will be here when you have future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

April 10, 2016

Great sales and finance folks. We were looking for a first car for our daughter. Arthur our salesman, and Richard our finance person, really did a great job for us. They worked har More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur (sales) and Richard (finance)
Apr 11, 2016 -

Honda World responded

Thank you for taking the time to review us. Arthur and Richard are very dedicated to their customers and take the time to ensure everything goes smoothly. They have the qualities that make them assets to our Honda World Team. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

April 10, 2016

Great experience I had never had any experience purchasing a car from a dealership prior. Marshall Dean was super courteous with me and my family. i was treated with t More

by Jlawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
Apr 11, 2016 -

Honda World responded

Thank you for taking your valuable time to share your kind words on DealerRater. Marshall has many loyal customers; your experience is a prime example of why he is so well liked. I am grateful for your loyalty to Marshall and Honda World. We will be here when you have future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

April 08, 2016

See Michael Phillips for great service The employee I worked with directly was Michael Phillips and he was the best service advisor I've dealt with at Sam Swope Honda - professional, courte More

by sharch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Phillips
Apr 08, 2016 -

Honda World responded

Thank you for sharing your positive experience on DealerRater. Michael is very knowledgeable and is dedicated to his customers. He works hard to make sure you are completely satisfied. Jay is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

April 08, 2016

This place is the best. Professional, knowledgeable, courteous, and friendly. Kathy was the best. Explained everything fully. She knew her stuff. I'm a retired fire Captain a More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Apr 08, 2016 -

Honda World responded

Thank you for sharing your positive experience with everyone. Kathy works hard to make sure you are taken care of in a professional manner along with fulfilling your service needs in a timely manner. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

April 08, 2016

Auto purchase Rodney and Richard were a lot of fun to work with. They made the experience fun and easy without being your typical pushy salesmen. I would definitely More

by Burr123
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Span, Rodney Thomas
Apr 08, 2016 -

Honda World responded

Thank you for taking the time to review us on DealerRater. Rodney and Richard are very dedicated to their customers and take the time to ensure everything goes smoothly. They have the qualities that make them assets to our Honda World Team. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

April 08, 2016

Awesome experience We first meet Ryan at the new car show. He was very knowledgeable regarding the Honda Civic we were considering. His honestly and staight foward appro More

by Jeffrey Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke , Brandon Bennett, Ryan Anderson
Apr 08, 2016 -

Honda World responded

Thank you for taking your time to review us. Your positive feedback is very important to me! Ryan is knowledgeable and very respectful in dealing with his customers. He is a true asset to the Honda World Team! I am pleased Ryan was able to exceed your expectations. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

April 07, 2016

John Howerton was great! Service Tech John Howerton went above and beyond to make sure my new Honda tires were under warranty. I came in for a tire rotation and they found th More

by Paul F.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Howerton
Apr 07, 2016 -

Honda World responded

Thanks for choosing the Honda World Service Center to service your vehicle. I am happy to hear that John provided a pleasant experience with us, he is dedicated to his customers. I appreciate your business! We'll be here when you need us, call or stop in anytime! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

April 07, 2016

great experience with Honda World I scheduled to see a car online and met with Pat Wingfield that same day. We purchased a used toyota highlander and we are very pleased with our serv More

by dmhaeber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Wingfield
Apr 07, 2016 -

Honda World responded

I want to thank you for allowing Pat and the Honda World team the opportunity to earn your business and provide you with excellent customer care throughout your purchasing process. We take great pride in our customer services and I am happy to hear that Pat was able to provide you with professional and stress-free car shopping experience (especially with a young child). I hope you enjoy your Toyota Highlander for many years to come. Let us know if there's anything we can do to help you with future sales or services needs you may have. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

April 07, 2016

Another great experience We have, once again, bought a car from Honda World…and more specifically from Damon Hampton. Damon's consistent hard work at getting us the best deal More

by Sue2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Hampton
Apr 07, 2016 -

Honda World responded

Thank you for taking the time to review us on DealerRater. Damon is very dedicated to his customers and focuses on details to ensure everything goes smoothly. I appreciate your loyalty to Damon and Honda World We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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