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Honda World
Louisville, KY
4,999 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,999 Reviews of Honda World
September 01, 2016
Service Advisor - Mike Kavanaugh My family owns 3CRVs and 1 Odyssey. Mike always treats each of us with respect, is friendly and most important is very competent. I trust him complet My family owns 3CRVs and 1 Odyssey. Mike always treats each of us with respect, is friendly and most important is very competent. I trust him completely. More
by Honda lover
Employees Worked With
Kavanuagh, Mike
September 01, 2016
Genuinely satisfied Debra was very kind and helpful. You can tell that she truly cares about your experience. I will be visiting again! My vehicle was fixed and ready to Debra was very kind and helpful. You can tell that she truly cares about your experience. I will be visiting again! My vehicle was fixed and ready to go in a short manner. More
by Ks0510
Employees Worked With
Debra Judd
September 01, 2016
Started off with confusion/frustration, ended ABOVE & Beyond We had made an appointment to go see a used 2015 Honda Odyssey at Honda World in Louisville last Monday, and they said to come on down the van was rea We had made an appointment to go see a used 2015 Honda Odyssey at Honda World in Louisville last Monday, and they said to come on down the van was ready. We are from Cincinnati so we drove an hour and 30 min for this appointment. When we arrived, it took about 20 min for them to come back to us to say they lost the van!! How do you lose a van I am not sure.... if they sold it they didn't say they sold it.... still not sure what happened to it. BUT because of excellent customer service of Lollie and Lamonte, we were offered a BRAND NEW 2016 Honda Odyssey in whatever color (exterior and interior) we wanted at the same exact price we would have paid for the used one..... this was an amazing deal. $7000 off list price. Unfortunately it did take a little over a week to get the car in so we had to drive back home, and then back to Louisville again once it was ready, but it was worth it. And when we came back, Lollie already had everything completely organized - had already called our insurance, ran our credit, all paperwork ready to go so it didn't take as much time as it would have. The van is amazing and we are very happy! We would recommend this place. More
by Chrissy Disibio
Employees Worked With
Holly, Lamont Chandler, Lollie Reiss
August 31, 2016
Great Mechanic My car was fixed in a flash and was left clean as a new car almost. I certainly will bring my car back for service the next time it is needed. My car was fixed in a flash and was left clean as a new car almost. I certainly will bring my car back for service the next time it is needed. More
by Kenny Wheeler
Employees Worked With
I just don't remember
August 31, 2016
Scheduled maintenance We have been going to Honda service for many years. Service has just gotten better = quicker and more efficient. One glitch: have come in TWICE now We have been going to Honda service for many years. Service has just gotten better = quicker and more efficient. One glitch: have come in TWICE now for nitrogen in tires and the machine is broken. Seems odd. It's a rather large dealership with quite a few vehicles with nitrogen filled tires. Was told to come back for it. :-(. Just won't fit into my schedule for a third time. More
by Ilovehondas
Employees Worked With
Doug Alsman, Brandon Bennett, Ray Clark
August 31, 2016
Excellent service I always go to Honda World for service on my Honda Civic. I always request Debra Judd because she knows the business and gives excellent service. I h I always go to Honda World for service on my Honda Civic. I always request Debra Judd because she knows the business and gives excellent service. I have never been disappointed! More
by Nancy12
Employees Worked With
Debra Judd
August 31, 2016
great service and timely service agent was informative...told me what I needed, got it done...Hondaworld is usually very, very busy but I got in at the right time...initially service agent was informative...told me what I needed, got it done...Hondaworld is usually very, very busy but I got in at the right time...initially for tire rotation and oil change but needed air filter and cabin filter and got alignment as well with coupon. More
by fhr
Employees Worked With
dont know name
August 30, 2016
Had a great buying experience with Marshall Dean. I had a great buying experience with Marshall Dean. This is the second car I've purchased from Marshall so I already knew I could trust him. I saw t I had a great buying experience with Marshall Dean. This is the second car I've purchased from Marshall so I already knew I could trust him. I saw the car online, called Marshall and told him I was coming in to look at it ... I test drove the car and walked out of the dealership in less than an hour with a 2014 Honda Pilot. More
by Carol H.
Employees Worked With
Marshall Dean
August 29, 2016
Great experience My salesperson, Pat Wingfield, was great. Low stress and no pressure! I have worked with Pat on several purchases and he has always been friendly, My salesperson, Pat Wingfield, was great. Low stress and no pressure! I have worked with Pat on several purchases and he has always been friendly, helpful and knowledgeable which has really helped in the whole process! Thanks More
by Cathy Causey
Employees Worked With
Pat Wingfield
August 28, 2016
Great Car Buying Experience We just bought our fifth Honda from Honda World. As always the shopping/buying experience went very smoothly! Special thanks to Doug Alsman, Chuck M We just bought our fifth Honda from Honda World. As always the shopping/buying experience went very smoothly! Special thanks to Doug Alsman, Chuck Morelli, and all involved in helping us get our new CRV on the road! Bob and Mary Anne Powers More
by MA
Employees Worked With
Doug Alsman
