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Honda World

Louisville, KY

4.9
4,999 Reviews

1 Autocenter Drive

Louisville, KY

40299

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4,999 Reviews of Honda World

September 08, 2016

They made it right Through no fault of Tim's, but rather a problem in the detailing department, my vehicle was not ready when it was promised. Tim was polite, profession More

by Why me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Butler
Sep 08, 2016 -

Honda World responded

We certainly value your kind words and positive feedback. I appreciate your loyalty to Honda World. Please let us know if there's anything we can do to help with your future automotive needs. Thank you, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 08, 2016

Service Completed in a timely manner even though they were very busy. Took the time to get the details about a concern I had. Very professional More

by Miss Kitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Sep 08, 2016 -

Honda World responded

Thank you for sharing your positive experience! Kathy and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 08, 2016

Got it done Rated a 4 of 5 simply because of the built-in frustrations of buying a new car and going through the agony of 1) having to participate in the back a More

by Bob Shiffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Carter, Chris Stromberg
Sep 08, 2016 -

Honda World responded

Bob, Thank you for the great review and rating! We have worked very hard to streamline the buying process which is laden with required government documents. I appreciate you taking the time to review us. We look forward to assisting you with your future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 07, 2016

Debra Judd Service Dept We recently had a very difficult to resolve AC issue with our 2005 Odyssey. You need to know that the person we dealt with in service was Debra Judd a More

by Rich & Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Sep 07, 2016 -

Honda World responded

Thank you so much for sharing your kind words! Debra works so very had to ensure your experience is first class. We appreciate the opportunity to service your Odyssey and your loyalty to Honda World! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 04, 2016

Awesome! Everyone I encountered here was awesome! Semsa was really sweet and made the entire process so easy. Kevin was also great and helped us get through al More

by lynda law
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seems Rizvic, Kevin Goss
Sep 06, 2016 -

Honda World responded

Thank you for taking your time to review us. Your feedback is very important to me! Semsa is knowledgeable and very respectful in dealing with her customers. Kevin Goss is a finance expert and ensures your paperwork processed quickly and accurately. They are true assets to the Honda World Team! We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 04, 2016

my new van is great Ben Matlin makes the process of buying a car easy. Love my Honda van. I would recommend buying a car from Ben and Honda World. More

by Lucky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Matlin
Sep 06, 2016 -

Honda World responded

Thank you for taking the time to review us. Ben is very dedicated to his customers and goes the extra distance to ensure everything goes smoothly and pressure free. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 03, 2016

Service with a smile. Time for regular service and an oil change Finished faster than promised. Comfortable waiting. No surprises. We will return when the yellow wrench r More

by Ncmom
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Sep 06, 2016 -

Honda World responded

Thank you for sharing your positive experience! Our entire service team works hard to make sure you are completely satisfied. We want to provide you with the best experience possible. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 02, 2016

Great experience Just bought our 3rd Honda from Honda World. This was our 2nd time with Chris Stromberg as our salesman. Both times have been a great buying experience More

by dpop43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg
Sep 02, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Chris was able to exceed your expectations, he is dedicated to assisting his customers. I am grateful for your loyalty to Chris and to Honda World. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 02, 2016

Great experience I just leased my first Honda from Honda World, and after several frustrating experiences at other dealerships Honda World was a breath of fresh air. More

by Lauren M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Sep 02, 2016 -

Honda World responded

Thank you for taking the time to review us. Nick is very dedicated to his customers and goes the extra distance to ensure everything goes smoothly and pressure free. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 02, 2016

Accommodating in every way. We were very pleased with our buying experience. Scott McCrory and Richard were extremely helpful and agreeable with every request. We also had our da More

by Calivw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Thompson, Scott McCrory
Sep 06, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Scott and Richard were able to exceed your expectations, they are true assets to our Honda World Team. Our goal is 100% customer satisfaction. We look forward to assisting you with future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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