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Honda World

Louisville, KY

4.9
4,999 Reviews

1 Autocenter Drive

Louisville, KY

40299

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4,999 Reviews of Honda World

September 20, 2016

Service was tops Came in for appointment, taken care of by Mick Harris as soon as I arrived. He made sure all questions were answered and appropriate service applied. More

by Larry's Insight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Harris
Sep 20, 2016 -

Honda World responded

Larry, I appreciate the positive feedback and the opportunity to service your Honda! Mick works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 20, 2016

They go beyond I came in for a simple oil change. I was asked if I knew that I had a recall item. I said yes a voiced a concern that there was a delay in getting t More

by glory1613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry but I do not remember his name. He was young and had black hair. I know that his supervisor helped him also.
Sep 20, 2016 -

Honda World responded

Thank you for sharing your positive experience! Our entire service team works hard to make sure you are completely satisfied. We want to provide you with the best experience possible. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 19, 2016

GOOD EXPERIENCE Didn't buy the car we were looking at but only went elsewhere due to the vehicle we found was one year newer, had fewer miles , and came with a Sub More

by canoe1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
Sep 19, 2016 -

Honda World responded

I appreciate the you taking the time to give us the great feedback and rating! Our top priority is 100% customer satisfaction. I would appreciate the opportunity to do business with you in the future. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 19, 2016

Quick service The service department is excellent. I needed a hood latch and cable replacement. The part had to be ordered and I still had my car back in only 2 da More

by amiegullett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Judd
Sep 19, 2016 -

Honda World responded

Thank you for sharing your positive experience! Debra and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 18, 2016

it was excellant the new Truck was bought easily and serviced when it should be and the service was great> the car ,oaned to us was excellant makes me want am accord b More

by Delkat1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
An Australlian named Mick or Nick (it has been awhile) and a Michael. Harris, Doug Alsman
Sep 19, 2016 -

Honda World responded

Thank you for taking the time to review us. Doug is very dedicated and goes the extra distance to ensure everything goes smoothly. I am please your expectations were exceeded. Mick is from down under and is a fantastic service advisor! Michael and Mick do make a great team.I appreciate your loyalty to Honda World. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 17, 2016

Easy to do business with Dealership was great... gave options in price range. They were easy to do business with. Did not spend all day to get car. Very friendly More

by Courtney123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lollie Reiss
Sep 19, 2016 -

Honda World responded

Thank you for taking your valuable time to share your kind words. Nick has many loyal customers due to his excellent customer service. I am grateful for your loyalty to Nick and Honda World. We will be here when you have future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 17, 2016

Pleasant Experience I decided to trade in my 2002 Honda Civic EX for a 2016 Honda Civic EX-T. Nick Woodson made me feel comfortable with purchasing my 2016 Honda Civic, More

by Theresa and Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Sep 17, 2016 -

Honda World responded

Thank you for taking your valuable time to share your kind words with everyone. Nick has many loyal customers; your experience is a prime example of why he has so many repeat customers. I appreciate your loyalty and will be here when you have future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 17, 2016

Pleasant experience!! I used the Service Department last week and the service, as usual, was great.... I needed a rental car and got one with no problem. An all round gre More

by Belle2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kavanaugh
Sep 19, 2016 -

Honda World responded

Thank you so much for sharing your kind words! Mike works so very had to ensure your experience is first class. We appreciate the opportunity to service your Honda and your loyalty to Honda World! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 15, 2016

Brake Inspection Honda employees are great! Thought I needed new brake pads but did not. Darlene Wheeler explained why I did not. Other companies would have sold me More

by Gladys123
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Wheelr
Sep 15, 2016 -

Honda World responded

Thank you so much for the great rating and review! Darlene definitely has your best interest in mind when when providing you her expert advice. I appreciate the opportunity you provided us to service your Honda. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 15, 2016

My husband's gift to me With the sale of my husband's 2003 Thunderbird Convertible, the trade-in value of his 1984 mustang convertible and my Camry, Nick Woodsen Helped me p More

by CECIL
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Sep 16, 2016 -

Honda World responded

Thank you for the great rating and review! Congratulations on your first new car purchase, I feel confident you will be pleased for years to come. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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