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Honda World

Louisville, KY

4.9
4,999 Reviews

1 Autocenter Drive

Louisville, KY

40299

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4,999 Reviews of Honda World

October 01, 2016

Came in for oil change and traded my car for a CR-V-Touring. Our salesman Steve Bell was very informative on the vehicles we were just looking at, we had no intention of purchasing another car at this time. I wo More

by Sharon123
Recommend Dealer
Yes
Employees Worked With
Steven Bell
Oct 03, 2016 -

Honda World responded

Thank you for taking your time to review us on DealerRater. Your positive feedback is very important to me! Steve has many loyal customers and his excellent customer care is the reason he has so many repeat customers. We look forward to assisting you with any future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 29, 2016

Service department Wonderful customer service. Technician called and let me know what was the issue, what needed to be fixed and approximate cost which was dead on. My More

by loyalhondaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hinton
Sep 29, 2016 -

Honda World responded

Thank you for sharing your positive experience! Our entire service team works hard to make sure you are completely satisfied. We want to provide you with the best experience possible. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 29, 2016

B12 scheduled maintance I am definitely a Honda person. Adam Luken was very helpful and informative. Diana, i think is her name, she's a Service Manager (long brown hair)is More

by andrea4040
Customer Service
Recommend Dealer
Yes
Employees Worked With
Diane Service manager
Sep 29, 2016 -

Honda World responded

Thank you very much for your fantastic rating and review. Adam and Dinah work very hard to make sure your service visit is pleasant and productive. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 27, 2016

Very professional salesman. Nick Woodson provided professional and pleasant help to me and my wife during our car purchase experience. We hope to deal with in the future. More

by Derby Winner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson, Brandon Bennett
Sep 27, 2016 -

Honda World responded

Thank you for taking the time to review us. Nick is very dedicated to his customers and does everything possible to ensure your visit goes smoothly and pressure free. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 26, 2016

Great Experience Wonderful experience. Will buy from again. Nick Woodson answered all of our questions and was very informative. Very professional dealership. Even my More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson
Sep 26, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Nick was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I am grateful for your loyalty to Nick and to Honda World. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 25, 2016

Ask for Marshall Dean Marshall is very experienced and was very helpful. Was buying a used car for my son. Marshall was very helpful and even had some suggestions to help m More

by rroederer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
Sep 26, 2016 -

Honda World responded

I want to thank you for allowing Marshall and the Honda World team the opportunity to earn your business and provide you with excellent customer care throughout your purchasing process. We take great pride in our customer service and I am happy to hear that Marshall was able to provide you with professional and stress-free car shopping experience. I hope your son enjoys your vehicle for many years to come. Let us know if there's anything we can do to help you with future sales or services needs you may have. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 25, 2016

Marshall was great! When I was ready to buy another car, I went straight to Honda World. I love their service department. I have been going there since 1992. Marshall w More

by Glenda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Dean
Sep 26, 2016 -

Honda World responded

Thank you for taking the time to leave this phenomenal review! Marshall has worked here for many years and is a true asset to the Honda World Service Team. Our service team is dedicated to providing first class service every time you visit. We look forward to assisting you with future automotive needs! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 23, 2016

Kathy is great!she was very helpful. The car was finished early . She is a keeper. She is one reason I use the service department . Deserves a raise! More

by Drew123417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Sep 24, 2016 -

Honda World responded

Thank you for sharing your positive experience with everyone. Kathy makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely manner. She ensures your service visit is seamless and stress free. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 23, 2016

A pleasant experience. I've purchased cars for over 50 years and have found the experience not always to be a pleasant event. I've known Scott McCrory for almost 20 years an More

by Rick Whelan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Chandler, Scott McCrory
Sep 24, 2016 -

Honda World responded

Thank you for taking your valuable time to share your kind words with everyone. Scott has many loyal customers; your experience is a prime example of why he has so many repeat customers. I appreciate your loyalty and will be here when you have future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

September 20, 2016

Excellent Customer Service The salesman Arthur Wilson went above and beyond to make buying my car a good experience. It has been 10 years since I purchased an automobile and ver More

by Debbie2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
Sep 20, 2016 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Arthur was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I am grateful for your loyalty to Arthur and to Honda World. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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