Honda World

Excellent service from Adam Luken I brought my daughter's Honda Civic in for regular maintenance and was promptly greeted by Adam Luken in the service department. He checked me in qui I brought my daughter's Honda Civic in for regular maintenance and was promptly greeted by Adam Luken in the service department. He checked me in quickly and clearly went over the services and associated fees. The car was ready before his stated time. He was extremely professional and knowledgeable. I hope to work with him during future visits. More

My CRV horn would randomly go off. I called the service dept and talked to Mike Kavanaugh, told him my problem. I took my car in Fri morning and took the shuttle home. They did diagno I called the service dept and talked to Mike Kavanaugh, told him my problem. I took my car in Fri morning and took the shuttle home. They did diagnostic test, which I was told the price of. When I called later in the day to check, I was told they had removed the airbag, which had been on recall and had been installed in Aug., and were putting it back together and would test drive. When I picked up my car later, Mike explained to me everything they did, and were thinking the airbag recall install may have messed up the horn, and to my surprise I was not charged the diagnostic fee. So far my horn has not gone off and I'm hoping that was the problem. I appreciate the courtesy and efficiency of the service and also appreciate the shuttle to and from. More

Five star experience Sarah Gay represents Honda World very well! She is knowledgeable, professional, customer-focused, and caring. A pleasure to work with! It is wonderful Sarah Gay represents Honda World very well! She is knowledgeable, professional, customer-focused, and caring. A pleasure to work with! It is wonderful to have quick, accurate service performed by the skilled employees of Honda World! More

Ryan Anderson was professional, knowledgeable, and respectful during the decision process and purchase of our new car. I will definitely refer others to Ryan Ander was professional, knowledgeable, and respectful during the decision process and purchase of our new car. I will definitely refer others to Ryan Anderson and Honda World of Louisville in the future. Thank you! More

Quick service! Kathy in the Service Dept. was excellent. She explained everything, added in my coupons and even told me of another coupon on the website (I was worki Kathy in the Service Dept. was excellent. She explained everything, added in my coupons and even told me of another coupon on the website (I was working on my laptop at the time) since there was additional service needed on my brakes, so I hadn't brought that coupon with me. More

Very Nice People to work with. They were very nice to work with. Didn't make it an ALL day experience. Work to find the payment that suited my capability. Everyone was happy. Must b They were very nice to work with. Didn't make it an ALL day experience. Work to find the payment that suited my capability. Everyone was happy. Must be a good work environment. More

Express service My express service representative went above and beyond to make sure that I got the service I needed. She was great and provided a pleasant experienc My express service representative went above and beyond to make sure that I got the service I needed. She was great and provided a pleasant experience. More

Really great Sam Swope now Honda world has given my family great service over the years I have purchased / leased my list 3 new vehicles The service department Sam Swope now Honda world has given my family great service over the years I have purchased / leased my list 3 new vehicles The service department is really great and the people make you feel like family I hate buying cars, Scott wood, great, honest salesman and we appreciate him very much Service department- great team all really nice and willing to help. Fast service Parts- ok that is another review- Honda prices are too high, God bless you all for all you do for us, More

My Service Review Of Honda World Overall I was very satisfied with all facets of my visit. Starting with Sarah Gay, my service advisor. Who had previously pointed out areas of concern Overall I was very satisfied with all facets of my visit. Starting with Sarah Gay, my service advisor. Who had previously pointed out areas of concern with my vehicle maintenance, along with a sense of concern for my well being, as well as the life of my vehicle, if these things wren't corrected. More

Great Service My experience with Honda World's service department was great. My service rep Sarah Gay was excellent in explaining everything being at this time and My experience with Honda World's service department was great. My service rep Sarah Gay was excellent in explaining everything being at this time and what I would expect the next time. She was a delight to work with and went beyond my expectations. She is the type of employee that keeps me returning to Honda World. I had only good experiences at Honda World with both sales and service and highly recommend Honda World to all I meet. More