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Honda World

Louisville, KY

4.9
5,003 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,003 Reviews of Honda World

January 31, 2017

Great Experience Ryan was a great salesman for Honda, he was very helpful in showing us a Honda model we were interested in & didn't waste our time on things we didn' More

by jerome d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Jan 31, 2017 -

Honda World responded

Thank you for taking your time to review us. Your feedback is very important to me! Ryan is knowledgeable and very respectful in dealing with his customers. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Fast and easy The service (oil change) was completed ahead of the estimated time I was given. During my wait, I also took the time to visit the Parts Department and More

by Charles Gazaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Jan 31, 2017 -

Honda World responded

Thank you for sharing your positive experience! The entire service team work hard to make sure you are completely satisfied. We take pride in the area your vehicle is being serviced and ensure the waiting area is comfortable and accommodating. The same area where you purchased your accessories. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Hello Staff very attentive and answered all my questions. Clearly wanted to help me. Would recommend dealership to anyone who asked no matter what time of More

by 007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember, but they were great
Jan 31, 2017 -

Honda World responded

Thank you so very much for the great rating and kind words! We look forward to assisting you in the future. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Excellent service; car ready early Service was excellent. Used express service for an oil change, which was taken care of in a timely manner. My advisor was pleasant and helpful. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luken
Jan 31, 2017 -

Honda World responded

Thank you for sharing your positive experience! Adam and the entire service team work hard to make sure you are completely satisfied. He is a true asset to our Honda World Service Team. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 31, 2017

Excellent service from Adam Luken I brought my daughter's Honda Civic in for regular maintenance and was promptly greeted by Adam Luken in the service department. He checked me in qui More

by 4Burketts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luken
Feb 01, 2017 -

Honda World responded

Thank you for the kind words and great review! Adam will be excited you took the time to share your experience! I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 30, 2017

My CRV horn would randomly go off. I called the service dept and talked to Mike Kavanaugh, told him my problem. I took my car in Fri morning and took the shuttle home. They did diagno More

by crv7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mke Kavanaugh and the very nice shuttle driver
Jan 30, 2017 -

Honda World responded

Thank you for the kind words and great review! Mike will be excited you took the time to share your experience! I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 29, 2017

Five star experience Sarah Gay represents Honda World very well! She is knowledgeable, professional, customer-focused, and caring. A pleasure to work with! It is wonderful More

by Hondafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gay
Jan 30, 2017 -

Honda World responded

Thank you for sharing your positive experience with everyone. Sarah makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely manner. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 29, 2017

Ryan Anderson was professional, knowledgeable, and respectful during the decision process and purchase of our new car. I will definitely refer others to Ryan Ander More

by SE
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Jan 30, 2017 -

Honda World responded

Thank you for taking your time to review us. Your feedback is very important to me! Ryan is knowledgeable and very respectful in dealing with his customers. He is a true asset to the Honda World Team! We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 27, 2017

Quick service! Kathy in the Service Dept. was excellent. She explained everything, added in my coupons and even told me of another coupon on the website (I was worki More

by A. Gregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Jan 30, 2017 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. Sharing the coupons with you was our pleasure. I will share you kind words with Kathy. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

January 26, 2017

Very Nice People to work with. They were very nice to work with. Didn't make it an ALL day experience. Work to find the payment that suited my capability. Everyone was happy. Must b More

by SueBe39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Milburn, Arthur Wilson
Jan 26, 2017 -

Honda World responded

I certainly value your kind words and positive feedback. Thank you for the great recommendation. We want each visit with us to be the very best possible. We look forward to assisting you with your with your future automotive needs. Thank you, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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