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Honda World

Louisville, KY

4.9
4,999 Reviews

1 Autocenter Drive

Louisville, KY

40299

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4,999 Reviews of Honda World

February 15, 2017

all good, very satisfied with James and Honda World I thought I needed a new alternator on my 2012 CRV - from having to purchase a new battery from Auto Zone (right down the street from me on a Saturd More

by Susan E Secuskie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith, Service Advisor
Feb 15, 2017 -

Honda World responded

Susan, Thank you for the great rating and review! I am glad you brought it in to have it diagnosed by our factory trained technicians. It is a great way to save money. James has your best interest in mind when advising you, he will be so pleased you mentioned him in the review. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 12, 2017

Very Helpful and Friendly Sales Staff I had a great experience with the sales staff at Honda World. The first day I was there, Bill Cook helped my to look at a used Lexus SUV. Instead of More

by Car Buyer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Stromberg, Bill Cook
Feb 13, 2017 -

Honda World responded

Thank you for taking the time to review us. Your feedback is very much appreciated! Bill and Chris are wonderful to work with. They want your experience to be the very best! However I totally agree, your experience past that point is not the way we conduct business. I appreciate your patience and I am addressing this issue today. Without your feedback we sometimes don’t realize a problem exists. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 09, 2017

Buying first family car I worked with Scott McCrory and had a good experience, he was very informative and didn't hassle or push us on a decision. I would recommend others g More

by BoogMan10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McCrory
Feb 10, 2017 -

Honda World responded

Thank you for taking your valuable time to share your positive experience! I am pleased Scott was able to exceed your expectations, he is dedicated to assisting his customers to the highest level. I am grateful for your loyalty to Scott and to Honda World and allowing us to assist with your first car purchase. I appreciate your feedback as we look forward to assisting you with future automotive needs! Our goal is 100% customer satisfaction. Please let me know what we could have done differently to receive a 5 star rating. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 08, 2017

Great Experience with a Professional I just bought my very first new car at Honda World and Worked with Nick Woodson, and we had an amazing experience, he answered all our questions and p More

by JBridges78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson, Brandon Bennett
Feb 10, 2017 -

Honda World responded

Thank you for taking the time to review us. Nick and Brandon are very dedicated to their customers. Nick helps in every way possible to make your experience the very best it can be. Brandon is an expert in the financial field and ensures your paperwork is accurate and processed quickly. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Please let me know what we could have done differently to have made you visit a 5 star. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 07, 2017

Everything was great!!! The service was fine and everything was great!!! I didn't have to wait long. The people were very nice. I would recommend their service. More

by SarahOctober
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Feb 07, 2017 -

Honda World responded

Sarah, Thank you for giving us the great rating and review for our service department! James will be glad you took the time to give such a great recommendation. I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 06, 2017

Fast, friendly service. Kathy did a great job of taking care of me as well as my vehicle. Fast ,friendly service, coffee was fare. I'll be back! More

by PLT2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Hawkins
Feb 06, 2017 -

Honda World responded

Thank you for sharing your positive experience! Kathy and the entire service team work hard to make sure you are completely satisfied. She is a true asset to our Honda World Service Team. We take pride in the area your vehicle is being serviced and ensure the waiting area is comfortable and accommodating. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 06, 2017

honda fit service Honda took care of my auto issues. Deborah Judd is always extremely helpful when I have to bring my car in. She also helped my stress level decrease. More

by Reviewer_KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Judd
Feb 06, 2017 -

Honda World responded

Kathryn, I appreciate the positive feedback and the opportunity to service your Honda! Debra works hard to make sure everything goes smoothly and your experience is nothing less than first class. We strive for 100% customer satisfaction! Thank you for the opportunity to service your Honda. Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 05, 2017

Auto service center Nicholas, in the service dept., provided excellent service and understanding of my car needs. I trust Honda World service dept. I recommend the servic More

by Trust&believeit!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Feb 06, 2017 -

Honda World responded

Thank you for sharing your great review and rating! We want to provide you with the best experience possible and just as important, piece of mind. I will share you kind words with Nicholas. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 04, 2017

Personable and Awesome He was great. Very friendly and very personable. Kept me updated with the progress and went above and beyond getting us a deal on the tires we needed! More

by Montana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Coulbern
Feb 06, 2017 -

Honda World responded

Thank you for giving us the great rating and review for our service department. Nicholas will be so happy you took the time to give such a great recommendation. I appreciate the opportunity you provided us to service your Honda. We want every visit to be pleasant and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

February 03, 2017

Excellent service Service at Swope Honda World was excellent. Adam Luken provided concise, yet thorough explanation of service to be done. His estimate of completion of More

by Country Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luken
Feb 03, 2017 -

Honda World responded

Thank you for the great review! I appreciate the opportunity you provided us to repair your vehicle! Adam will be very happy to see you took the time to rate us and mention him. We want every visit to be pleasant and comfortable. Our goal is 100% customer satisfaction! Sincerely, Mike Porro Vice President/General Manager Honda World mporro@louisvillehondaworld.com 502-499-5040

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