
Honda World
Louisville, KY
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5,003 Reviews of Honda World
Good experience Just bought my second used car from Sam Swope Honda. They strive to give good service and usually deliver. Tom Seeforth gave us great service today Just bought my second used car from Sam Swope Honda. They strive to give good service and usually deliver. Tom Seeforth gave us great service today More
First time to purchase on my own This was a difficult decision for me to make, but the salesman was patient and caring--even as I changed my mind and reconsidered what type of car I n This was a difficult decision for me to make, but the salesman was patient and caring--even as I changed my mind and reconsidered what type of car I needed. More
Andy Weeks is THe Man This was the second car that I have bought from Andy Weeks. He listened to my needsand showed me fit my list. No hard sell. A good car at a fair pr This was the second car that I have bought from Andy Weeks. He listened to my needsand showed me fit my list. No hard sell. A good car at a fair price. I was buying a car for my stepson and he saw the best and worst of the car shopping world. Andy was definitely the best and my stepson commented after the sale about Andy's manner and method. More
Awesome Customer Service We didn't purchase a vehicle in our first visit to Honda World. We were unable to come to an acceptable terms that would satisfy us a customer and Ho We didn't purchase a vehicle in our first visit to Honda World. We were unable to come to an acceptable terms that would satisfy us a customer and Honda World as a business. After leaving the business I reviewed some on line critiques and was impressed with Mr. Porro's responses, especially on the negative reviews. A couple days later we received a letter in the mail asking us our side of the story as to our experience. I then decided that I would take the time to write everything down and send in in to Mr. Porro's email. I was later that very day contacted by Larry Milburn. We were able to discuss everything and agreed on a reasonable deal for the vehicle and any issues that might have been or perceived to be experienced.. The most impressive satisfaction is the true concern and action from Mr. Porro and Milburn on insuring they stand behind outstanding customer service. I vouch that they do, and it is refreshing that a business today is dedicated to their customers. I will definitely recommend Honda World to anyone I know and keep them in mind when I am in the market for another vehicle. More
New Honda CRV I purchased a 2017 Honda CRV on May 17. Daniel Kannada was my sales representative. From the moment I walked into the dealership I felt at ease. Da I purchased a 2017 Honda CRV on May 17. Daniel Kannada was my sales representative. From the moment I walked into the dealership I felt at ease. Daniel was down to earth and was very knowledable about the car I wanted to see. He took quite a bit of his time to show me the Honda I had seen on the internet-even though I told him from the start that I was just looking and was also looking at another make of car, We test drove the car, talked about my trade in, and discussed cost but not ONCE did I feel pressured to make a decision on the spot. The next day I called with my decision. I wanted a certain color and again not once was I pressured to buy a car on the lot. He found the one I wanted. It was a great experience and I would highly recommend Honda World and Daniel to anyone looking to purchase a Honda! More
A bit disappointed I used a coupon for car wash and sweeping. When it was returned to me, it was not swept out. Just a bit disappointed...because it was another 30 minut I used a coupon for car wash and sweeping. When it was returned to me, it was not swept out. Just a bit disappointed...because it was another 30 minutes. Micah did a nice job though. I don't fault him. More
Another dose of EXCELLENT customer service! From beginning to end this dealership wins the excellence in customer service award. My 2016 Honda HR-V was due its first oil change, so I dropped in From beginning to end this dealership wins the excellence in customer service award. My 2016 Honda HR-V was due its first oil change, so I dropped in and worked again with Sarah Gay. My work was done in a timely manner and Sarah reviewed my invoice before I left. I could not have asked for more. Simply put, Honda World is an awesome place to do business! Turn me over, I'm done. Bill More
Great and easy Buying a car made easy and ultimately a great experience! I am really happy with the service I got from Nick, he figured out everything we needed and Buying a car made easy and ultimately a great experience! I am really happy with the service I got from Nick, he figured out everything we needed and made it happen for us. More
Tom's the MAN!! I walked on the lot and met Tom. He proceeded to show me their inventory, but was never pushy. I ended up buying a Honda Accord and I'm very happy! I walked on the lot and met Tom. He proceeded to show me their inventory, but was never pushy. I ended up buying a Honda Accord and I'm very happy! More
Easy, pleasant first car purchase I haven't owned a car for 6 years and was nervous about visiting a "stealership" and being hardballed about add-ons and the price. Instead, I had a v I haven't owned a car for 6 years and was nervous about visiting a "stealership" and being hardballed about add-ons and the price. Instead, I had a very simple, pleasant and quick experience. I checked the inventory online, confirmed on Saturday with Andre that it was on the lot, got the final price over email from Andre Saturday afternoon, preapplied online for Honda incentive financing through the website, and then visited in person on Sunday to buy the car. Andre was very responsive, knowledgeable, courteous and took extra steps to make my purchase as easy as possible. He took a call after hours on Saturday to discuss a timeline for purchase and then call me before the dealership opened on Sunday to confirm the car was still available. He made sure the car was ready when I arrived and things went smoothly with the other departments. I was out in less than 2 hours, which included a test drive and a hands on walk through of the tech features and settings. I would recommend Andre and this dealership. I've already scheduled online to have some additional parts installed next week on my new vehicle! More