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Honda World

Louisville, KY

4.9
5,003 Reviews

1 Autocenter Drive

Louisville, KY

40299

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5,003 Reviews of Honda World

June 02, 2017

Great experience! With no plan to buy a car, I started looking at the new Hondas and was really impressed. Marshall Dean worked with me to figure out what car was just More

by Lilibet4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan W. Carter and Caleb, Marshall Dean
Jun 12, 2017 -

Honda World responded

I appreciate the great rating and review! I want to thank you for allowing Marshall the opportunity to earn your business and provide you with excellent customer care throughout your purchasing process. Ryan and Caleb want you to be a loyal Honda World customer for life! We take great pride in our customer service. I hope you enjoy your HR-V for many years to come. Let us know if there's anything we can do to help you with future automotive needs you may have. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

June 02, 2017

Angela Logsdon was outstanding! Angela kept me updated on what was happening with my vehicle. She was Very friendly & professional!! It takes way too long to get oil changed! More

by SandyK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angela Logsdon
Jun 12, 2017 -

Honda World responded

Sandy, Thank you for the good rating and nice review! Even when busy we want each customer to be treated professionally, courteously and in a timely fashion. We are going to expand the service area so we may be quicker even during heavy demand. I appreciate the opportunity you provided us to service your car. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 31, 2017

great experience, highly recommended I worked with Rodney Thomas and I can't recommend him highly enough. He went above and beyond to help me get the car I wanted....I went in on a Satur More

by jennifert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Thomas
May 31, 2017 -

Honda World responded

I want to thank you for allowing Rodney the opportunity to earn your business and provide you with excellent customer care throughout your purchasing process. We take great pride in our customer service. I hope you enjoy your vehicle for many years to come. Let us know if there's anything we can do to assist you with future automotive needs you may have. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 31, 2017

Exelente.muy buena atencion,amabilidad y servicio. Un buen trato,disponibilidad,atencion y amabilidad.fui bien atendido y complacido en mi objetivo.quede satisfecho con la compra del auto.le recomendar More

by diksanortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
May 31, 2017 -

Honda World responded

I certainly value your kind words and positive feedback! Thank you for the great recommendation. We would love to assist you with any future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 31, 2017

New SUV Purchase My salesman, Scott Wood did an exceptional job guiding me through the purchase of my 2017 SUV. He is outstanding. I appreciated Blake Beard showing More

by newride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Beard, Ryan Carter, Jessica Washer, Scott Wood
Jun 12, 2017 -

Honda World responded

I certainly value your kind words and positive feedback! Thank you for the great recommendation. We would love to assist you with any future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 31, 2017

First time using Honda service I just bought my first Honda this past October. Got my first oil change and the service was excellent. Nick was very thorough, cheerful and patient. A More

by AuntKay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Kathy Hawkins
Jun 12, 2017 -

Honda World responded

I appreciate the positive feedback and the opportunity to service your Honda! The Express Service Team work hard to make sure everything goes smoothly and your experience is nothing less than first class. Kathy and Nick will be so pleased you tagged them! We strive for 100% customer satisfaction! Thank you for the opportunity to service your Honda. Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 31, 2017

Return Customer We were "upside down" on my trade-in and Marshall worked his magic and got us an awesome deal. Our 4th vehicle from Honda World! More

by Debby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bennett, Marshall Dean
Jun 01, 2017 -

Honda World responded

Debby, Thank you for taking your valuable time to share your kind words. Marshall has many loyal customers due to his excellent customer service. He always has your best interest in mind. I am grateful for your loyalty to Marshall and Honda World. We will be happy to assist you with any future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 30, 2017

NO pressure Jon was super excited about the car, and answered all my questions directly. He was no pressure and let me take my time to make the right decision. Wh More

by tomsvision
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Burton
May 31, 2017 -

Honda World responded

Thank you for taking your valuable time to share your experience. Jonathan certainly takes all the time needed to answer questions and offer his expert advice. His professionalism is nothing less than first class. He is an asset to our Honda World Team. We look forward to assisting you with any future automotive needs! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 30, 2017

Good experience Their service process was easy and thorough. They were easy to deal with and very friendly. I appreciate their upfront discussion of additional serv More

by clasti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't see the employee's name. You should list more service employees if you would like to rate them.
May 31, 2017 -

Honda World responded

Thank you for sharing your positive experience with everyone. Our entire staff makes sure you are taken care of in a professional manner along with fulfilling your service needs in a timely manner. I appreciate the opportunity you provided us to service your Honda. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

May 30, 2017

"Great Experience" I worked with Nick Woodson. He was very professional and made the entire process of leasing my new Honda CRV quick and easy. Nick was very helpful, ma More

by mary1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Woodson, Brandon Bennett
May 31, 2017 -

Honda World responded

Thank you for taking the time to review us. Nick and Brandon are very dedicated to their customers. Nick helps in every way possible to make your experience the very best it can be. Brandon is an expert in the financial field and ensures your paperwork is accurate and processed quickly. We look forward to assisting you with your future automotive needs. Our goal is 100% customer satisfaction! Sincerely, Michael P Porro Managing Partner Honda World mporro@louisvillehondaworld.com 502-499-5040

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