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Honda World
Louisville, KY
5,003 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,003 Reviews of Honda World
August 22, 2019
Quick + Easy I'd never done a lease before, but all the employees at Honda World made it a very easy experience. I gave them the parameters of a deal I wanted to m I'd never done a lease before, but all the employees at Honda World made it a very easy experience. I gave them the parameters of a deal I wanted to make and they were able to make it happen. More
by josh
Employees Worked With
Solomon Sandalo
August 19, 2019
Great people Terrible process We had contacted the salesman and confirmed the car we wanted was in stock and arranged a test drive. Arrived at the dealership at 2:30, went for a s We had contacted the salesman and confirmed the car we wanted was in stock and arranged a test drive. Arrived at the dealership at 2:30, went for a short drive and sat down to complete the lease about 3:30. After long negotiations and filling out a ridiculous number of forms we finally drove off at 7:30. Asked my wife if she wanted to go out to dinner. Her reply “ I just want to go home and forget this day!”. This was the worst car buying experience in my life and i’m 75 so I have bought a lot of cars. Our salesman (Lewis Ray) and the delivery specialist (Tailor Tandy). Both did a great job. But the process in between was absolutely excruciating! Several times during the process we were reminded that any rating below a 10 on the survey was unacceptable. We have never received a survey and I guess it is because they knew we were very unhappy. We love the car but if you cut down the number of forms you could reduce the almost $700 processing fee. More
by Chiphicks
Employees Worked With
Lewis Ray
August 18, 2019
Patient with me during process Ryan summarized everything about the Honda CR-V prior to the test drive. He was patient with my questions and the test drive. Ryan allowed me time t Ryan summarized everything about the Honda CR-V prior to the test drive. He was patient with my questions and the test drive. Ryan allowed me time to decide about my purchase and did not rush me even when it was late - 6 pm. More
by Andrea
Employees Worked With
Ryan Anderson, Holly Pitt, Jeani Bratton, Dorottya Fellegi
August 17, 2019
Great experience I came here to browse and immediately everyone I met was extremely friendly, welcoming and listened to what I needed in a car. They respected my pric I came here to browse and immediately everyone I met was extremely friendly, welcoming and listened to what I needed in a car. They respected my price range, showed me a variety of options and never pushed me to buy or look at cars I couldn't afford. Arthur Wilson was great to work with, he knows what hes talking about and after many bad experiences it was enjoyable at honda world. Once we went to financing they were great too! It was clear they were trying to find me a great car versus hitting a quota. More
by Julsliz
Employees Worked With
Arthur Wilson
August 17, 2019
New Civic Had car only 8 days before a hit and run Cadillac Escalade rear ended me now in the body shop so don't know how much I like the car yet. Quick closing Had car only 8 days before a hit and run Cadillac Escalade rear ended me now in the body shop so don't know how much I like the car yet. Quick closing and was able to get some off of the price. Friendly people easy to work with. More
by Msalvate
Employees Worked With
Ryan Anderson
August 16, 2019
Nothing bad to say This was my second time at the dealership and both times were good to me. My service advisor josh parker was friendly and really listened to try and f This was my second time at the dealership and both times were good to me. My service advisor josh parker was friendly and really listened to try and figure out the problem the best before anything was worked on. More
by Nickster2cool
Employees Worked With
Josh parker
August 14, 2019
Personal service and expertise - wonderful experience! My husband contacted Nick Woodson about a used vehicle from their inventory. Nick and Connie were very professional and 100% dedicated to customer ser My husband contacted Nick Woodson about a used vehicle from their inventory. Nick and Connie were very professional and 100% dedicated to customer service. Their combined efforts ensured a positive car buying experience for us. Thank you! More
by Greg G.
Employees Worked With
Connie in the business office, Nick Woodson
August 14, 2019
Easy from start to finish Holly was very patient in going thru all of the features. Some of them more than once. Our fault, not hers would return because of her Holly was very patient in going thru all of the features. Some of them more than once. Our fault, not hers would return because of her More
by Lindakhenry
Employees Worked With
Ryan Anderson, Holly Pitt
August 13, 2019
Semsa Rizvic is the main subject of following review. Very professional, patient, worked all possible sources to find us the perfect car, good listener, friendly, created a relaxing atmosphere, knowledge Very professional, patient, worked all possible sources to find us the perfect car, good listener, friendly, created a relaxing atmosphere, knowledgeable. Paul the sales manager also provided excellent assistance and an overall positive experience. More
by Chip1313
Employees Worked With
Rizvic Semsa
August 13, 2019
Outstanding My sales Rep was Damon, he is very curtious and knowledgable of all vehicles, he had a perfect fit for my needs,he has went out of his way to help wi My sales Rep was Damon, he is very curtious and knowledgable of all vehicles, he had a perfect fit for my needs,he has went out of his way to help with all my needs in purchasing my new vehicle. Fantastic Experience. I will return and refer because of the excellent experience More
by Cindy
Employees Worked With
Damon Hampton
