Honda World

Very positive experience from start to finish. Being a long time customer i have come to expect the best. Everyone promotes a very relaxed atmosphere that is conducive to the sale. The three people Being a long time customer i have come to expect the best. Everyone promotes a very relaxed atmosphere that is conducive to the sale. The three people i worked with were major league All the way. My sales person was the best. Miguel Rodriguez is top notch. The finance mgr that assisted Us really knew his business. He took us through the financing so we could understand every option.he Was John Bendrix he was very efficient and got us through the finance period of the sale our delivery specialist was Austin Walker. Austin went through all the options and gizmos on our Honda CRV EX-L He was so patient and went slow so we could absorb all the new features. Looking for a new or used vehicle, then go straight to Louisville Honda. Larry & Terry Joyce Baker More

Absolutely wonderful service. Everyone was very polite and willing to help. Best experience buying a new car. Will definitely go back for the next vehicle and willing to help. Best experience buying a new car. Will definitely go back for the next vehicle More

Came in for ‘just’ a test drive, went home with a great deal and a beautiful new Honda Insight! The whole process was pleasant and easy too! deal and a beautiful new Honda Insight! The whole process was pleasant and easy too! More

It is absolutely the worst dealer experience. We were threatened by Chuck Morelli (he is even a manager, how can so bad manager threaten your customers) because I was just negotiating!!!!! This is abso threatened by Chuck Morelli (he is even a manager, how can so bad manager threaten your customers) because I was just negotiating!!!!! This is absolutely the worst. More

Very pleased with my vehicle selection and many names Very pleased with my vehicle selection and many names were not listed who stepped in to help me such as Shawn Bauer Chuck Morelli. I am telling eve Very pleased with my vehicle selection and many names were not listed who stepped in to help me such as Shawn Bauer Chuck Morelli. I am telling everybody I know about Honda World Louisville Kentucky the best dealership experience ever. More

Outstanding Dealership with very exceptional service and attention to detail in every Department. From Miguel Rodriguez the Product Specialist who initially walked us through the exterior and interior of th attention to detail in every Department. From Miguel Rodriguez the Product Specialist who initially walked us through the exterior and interior of the vehicle and ensured all necessary paperwork had the I’s dotted and the T’s crossed. To the Finance Department’s Ryan Carter who went through the Finance process seamlessly and efficiently without a hitch. Making the whole financial process easier to understand and digest. Then we were turned over to the Delivery Specialist Austin Walker, who gave an outstanding demonstration of all the technical electronic vehicle systems information and paired both our cell phones to the vehicle and made sure we knew how everything worked and where to go to find that information. More

Chase my salesperson was very nice and helpful. The buying process was really too long but that was really no fault of Chase. I didn't get most things I wanted in my deal but I am getting a high qualit buying process was really too long but that was really no fault of Chase. I didn't get most things I wanted in my deal but I am getting a high quality used vehicle. Thanks, Terry More

Took very good care of me. I purchased a used Toyota from Honda World. Daymond was a very helpful and easy to deal with sales associate. Very prompt in returning phone calls a I purchased a used Toyota from Honda World. Daymond was a very helpful and easy to deal with sales associate. Very prompt in returning phone calls and helping with requests. When I purchased the vehicle it was known that there was a door lock issue with the vehicle and they had actually ordered a part to fix what they thought was the problem. A couple of days after taking possession of the car we took it back to have the lock fixed. After the service department replaced the part, it was found to have other door lock issues. I called and was asked to bring the car back so it could be diagnosed. Honda ended up taking it to Toyota for a dealer diagnosis and it was found to be an expensive repair. However Mr. Munoz did not hesitate to go ahead and have Toyota repair the vehicle with no cost to me, including giving me a free loaner car for the time my vehicle was in the shop. I really appreciated the honesty and customer care. I will continue to look to Louisville Honda World for future vehicles. More

It was great working with Semsa during the sale process and even after she helped by retrieving some CDs we forgot to take out of our old car. and even after she helped by retrieving some CDs we forgot to take out of our old car. More

Smooth Transaction Working with Robbie was great and Brook Kepfer along with finance was a smooth experience. Robbie was not over bearing and Brook did a great job goin Working with Robbie was great and Brook Kepfer along with finance was a smooth experience. Robbie was not over bearing and Brook did a great job going over the options and ins/outs of the new car. More