Honda Windward - Service Center

Everyone was very friendly but the service took way too long and lacked communication. Klayton was in charge of my vehicle and he kept saying he would update me and i would hear nothing for weeks, so i wou long and lacked communication. Klayton was in charge of my vehicle and he kept saying he would update me and i would hear nothing for weeks, so i would have to check in with him, at which point he would tell me they found more damage and it would take longer to finish. I understand if the service takes a while, but the lack of communication was very frustrating to deal with. not only that but they lost one of my hubcaps, which they later located in their shop. I had some issues with my car afterwards and the manager was great with helping me out. More

Friendly staff. Justin was very personable and service time was done around the said time Justin was very personable and service time was done around the said time More

Best service department I ever worked with. Justin is outstanding. Sales department not as good. Justin is outstanding. Sales department not as good. More

Most courteous and helpful staff members! Received most timely and affordable evaluation of services and costs related to my needed auto repairs. (Thank you, Kanoa.). The "car pickup"/billi Received most timely and affordable evaluation of services and costs related to my needed auto repairs. (Thank you, Kanoa.). The "car pickup"/billing process was so simple and easy. (Thank you, Deannen). Overall Experience and Process: EXCELLENT. More

Honda Windward has always given me excellent service and the people are really nice. I recently moved to the other side of Oahu , but still drive across the mountain to their service department.. the people are really nice. I recently moved to the other side of Oahu , but still drive across the mountain to their service department.. More

Although this email is addressed to my husband, my car wss finally listed under my bame. wss finally listed under my bame. More

As good as it should be. We recently had our car sprayed. Although the service was great the facility in regard to the restroom needed repair. I was told to go to Starbucks We recently had our car sprayed. Although the service was great the facility in regard to the restroom needed repair. I was told to go to Starbucks or Zippys. It was raining and I got all wet. Fix the facilities. More

Excellent customer service. Got a free car wash after oil change. Easy to make appointments. Got a free car wash after oil change. Easy to make appointments. More

Thank you so much Dough for your efficient professional service. We greatly appreciate your professionalism. service. We greatly appreciate your professionalism. More

Excellent customer service from check in to check out! Not only did the agent who checked me in provide me with a coupon to help reduce the price of my services, but I left and got a free car wash from H Not only did the agent who checked me in provide me with a coupon to help reduce the price of my services, but I left and got a free car wash from Honda too! More