Honda Windward - Service Center

75% good service I would have given a 5 star rating but I was upset that 3 different employees told me 3 different things in where to leave the car before the oil chan I would have given a 5 star rating but I was upset that 3 different employees told me 3 different things in where to leave the car before the oil change. The employees should communicate with each other in what they told the customer so they don’t confuse and frustrate the customer in what to do. One employee said I could leave the car in the entry way near the office. Another said I would have to move the car and the 3rd person said I could park it where the other cars that were to be serviced were. To make things more complicated, there was a food truck parked in the driveway so that added to the confusion. Other than that, I had good customer service and I really like the free car wash. More

Outstanding service every time From the receptionist to the Sales Staff, to maintenance and service, the Honda Windward team is always there to help. I always leave with a smile on From the receptionist to the Sales Staff, to maintenance and service, the Honda Windward team is always there to help. I always leave with a smile on my face after having a great experience. Always on time and done right. More

Sudden changes? no problem.. I had sudden changes in my schedule that day, Eric accommodated me with no problem. He rescheduled me and everything worked out well. I'm grateful! I had sudden changes in my schedule that day, Eric accommodated me with no problem. He rescheduled me and everything worked out well. I'm grateful! More

Over it! Bought & serviced my car here for the last 6 years. They can NEVER find me in the system. It takes at least 10 minutes each time I call for them to l Bought & serviced my car here for the last 6 years. They can NEVER find me in the system. It takes at least 10 minutes each time I call for them to locate my file. My $200 service turns into a $1400 service with a bunch of trumped up, overpriced repairs. I’ll be servicing my cars elsewhere from now on. More

Efficient and hassle free I had excellent service, pricing a bit high, will use again, will recommend to family and friends. Would be nice if there were loaners available of v I had excellent service, pricing a bit high, will use again, will recommend to family and friends. Would be nice if there were loaners available of vehicles comparable to mine so I could see if I like them. Maybe a possible sale in it😊 More

Very good experience Very pleasant and timely and very courteous over all i am pleased with the service l got and would go back for another service or purchase Very pleasant and timely and very courteous over all i am pleased with the service l got and would go back for another service or purchase More

Quick, and friendly The customer service is friendly. They were fast to perform service. Only pause was they did not do all service. They didn't rotate tires because t The customer service is friendly. They were fast to perform service. Only pause was they did not do all service. They didn't rotate tires because they we re e new, and didn't change wipers because they were not Honda brand. The only reason i think they did this was to save me money which I appreciate. More

Service Fast service car was done before the time promised. Friendly service writers and mechanics and cashiers. I had a LL it if repairs and it was costly Fast service car was done before the time promised. Friendly service writers and mechanics and cashiers. I had a LL it if repairs and it was costly and I was given a discount. And of course I had my free car wash. Thx Honda Windward !!! More

Excellent and professional services through Derrick Higa Derrick Higa was thorough in servicing and checking my vehicle. He found my back lights were disconnected. Car was vacuumed and washed nicely. Excell Derrick Higa was thorough in servicing and checking my vehicle. He found my back lights were disconnected. Car was vacuumed and washed nicely. Excellent service! More

Tire Problem I had a tire that was leaking air and had to be filled up once a week. I thought it was a bent rim, but as it turned out it was a screw in the tire. T I had a tire that was leaking air and had to be filled up once a week. I thought it was a bent rim, but as it turned out it was a screw in the tire. The performed the repair and it is fixed! Thank you Honda Windward. More