Honda Windward

Satisfied ! ***** I dealt with Dalton Mills the day I bought my new Honda Accord. Great experience from beginning to end. I drove my car off the lot with the biggest sm I dealt with Dalton Mills the day I bought my new Honda Accord. Great experience from beginning to end. I drove my car off the lot with the biggest smile like a kid at a carnival ! LOL ... Mahalo Honda Windward ! More

Good experience Very smooth Helpful Comforting through the process Will look forward in keeping business with windward Honda More selections would have been gr Very smooth Helpful Comforting through the process Will look forward in keeping business with windward Honda More selections would have been great First car purchased Thank you More

Mahalo Honda Windward This is my second car purchase from Honda Windward and I can confirm they are the best customer service. Bob Laudick is a great salesman and makes s This is my second car purchase from Honda Windward and I can confirm they are the best customer service. Bob Laudick is a great salesman and makes sure he gets to know you and befriends you so he can provide the best service to you. After you buy your car, the entire staff at Honda Windward is outstanding. They do everything to make sure your maintenance visits are accomplished quickly and your are completely satisfied. Mahalo Bob Laudick and the entire staff at Honda Windward. More

Great experience! We first visited another Honda dealership on the island and not even one person attempted to help us our entire time in their showroom. After looking We first visited another Honda dealership on the island and not even one person attempted to help us our entire time in their showroom. After looking up Honda Windward online, my husband and I drove out to check out the car we wanted. We were immediately greeted by Dalton who gave us a great experience overall. Couldn't have asked for more! More

Honda options on Oahu We approached two local Honda dealers in our search for a new vehicle. We visited two showrooms affiliated with other brands as well. The differences We approached two local Honda dealers in our search for a new vehicle. We visited two showrooms affiliated with other brands as well. The differences were striking, with Honda Windward clearly superior. We purchased a car as a result. There was no pressure, the explanations were patient, clear, professional, and helpful, and the price proved both flexible and competitive. More

Made me a new believer! From the commercials I see on tv, "We'll make a believer out of you"... they did exactly what said. No pushy salesmen, staff with friendly smiles, & From the commercials I see on tv, "We'll make a believer out of you"... they did exactly what said. No pushy salesmen, staff with friendly smiles, & caring welcome when my family & I stepped onto the dealership. 5 stars! More

Knowledgable and courteous I am interested in three vehicles: Honda Fit and two other makes/models. I have researched quite a bit and have fixed cars before for a living.. all t I am interested in three vehicles: Honda Fit and two other makes/models. I have researched quite a bit and have fixed cars before for a living.. all that is left now were test drives. I decided to schedule an appointment with Honda Windward to finally get a feel for the car. Robert Hennessey scheduled my appointment over the phone (even though last minute) and was patient as I arrived 10 minutes late. A Honda Fit was ready to be driven (different options) but I was able to get a feel for it. I looked at other vehicles earlier and out of three dealerships, my experience with Robert and Honda Windward was a comfortable one. More

Great Experience! I just purchased my 2005 Mazda Mazda6 with Bob Laudick and I am 100% satisfied with his customer service. His very nice, friendly and easy to communic I just purchased my 2005 Mazda Mazda6 with Bob Laudick and I am 100% satisfied with his customer service. His very nice, friendly and easy to communicate with. Highly recommended! More

Best Car Buying Experience Ever I am so happy with the effort and care that this dealership put into my car buying process! Harry Walter helped my mom and I buy a new Honda Civic and I am so happy with the effort and care that this dealership put into my car buying process! Harry Walter helped my mom and I buy a new Honda Civic and I couldn't be happier with his service..so make sure you ask for him! I won't be using anyone else, and I will be recommending him to everyone that I know...100% amazing!!! More

WORST DEALERSHIP EXPERIENCE EVER!!! I've purchased 3 new cars in the last 15 years and this by far is the worst dealership experience for me. I've purchased cars in Maryland, California I've purchased 3 new cars in the last 15 years and this by far is the worst dealership experience for me. I've purchased cars in Maryland, California, Hawaii, and dealt with few incompetent dealerships, but I think this one takes the prize. I contacted the Internet Sales team for an inquiry via their website for a 2015 Honda Civic LX. They contacted me by phone the next day and said they had sent me an email reply answering my questions. I never received the email and so they resent the email. It was a generic dealership email that did not answer any of my questions. So I told Curtis I would drop by the dealership. I went there on a Sunday after lunch, which one would expect a dealership to be busy. Instead, I saw 4 floor dealers outside talking amongst themselves. I saw one other family there. That immediately raised a red flag for me. I asked for Curtis and met him inside. He did not even remember which car I was inquiring about. Instead of working with me he referred me to one of the floor dealers. I never saw Curtis after that. What's the purpose of an internet department if they don't work with you via email or when you meet them in person? The floor dealer was dismissive and I felt he did not take me seriously at all! They didn't have the color I wanted (black) and so they offered me a different color at their invoice price. I had done my research previously and found their quoted invoice price to be about $200 more than what I had seen on various websites. So I told him I felt the price was too high. He replied "What did you expect, that we'd sell you the car at $3000 below invoice?" I said no and that I was looking at a more reasonable price similar to KBB, Edmunds, Truecar. He replied, "tell them to sell you the car." He proceeded to try to explain to me that these websites are false and that their data is inaccurate because they can't get data from dealerships. I decided to stop there and I left. A few days later, I receive a phone call from Bob, their Internet Sales Manager. He asked if I am still looking for a car. I told him I was, specifically a black car. He asked if I was sure that I wanted a black car because he said they are very hard to maintain and that he had a black one before, which was a mistake that he will never make again. He actually was trying to convince me not to get a black car. I told him that my current civic is black and that I've had no issues with the color or maintaining it for the last 12 years. I ended up purchasing a black 2015 Honda Civic SE at a different dealership. I bought a higher trim level for less than what Honda Windward had quoted me for an LX. Furthermore, the price I paid was below invoice and actually better than KBB, Edmunds, and Truecar price. All without the hassle of incompetent and dismissive salesmen. Furthermore, I did not have to pay the 0.5% tax that Honda Windward was charging me. DON'T WASTE YOUR TIME DEALING WITH THIS DEALERSHIP. GO ELSEWHERE. THEY CERTAINLY DID NOT MAKE A BELIEVER OUT OF ME!!! More