Honda Windward | Page 184

Great Experience! I just purchased my 2005 Mazda Mazda6 with Bob Laudick and I am 100% satisfied with his customer service. His very nice, friendly and easy to communic I just purchased my 2005 Mazda Mazda6 with Bob Laudick and I am 100% satisfied with his customer service. His very nice, friendly and easy to communicate with. Highly recommended! More

Best Car Buying Experience Ever I am so happy with the effort and care that this dealership put into my car buying process! Harry Walter helped my mom and I buy a new Honda Civic and I am so happy with the effort and care that this dealership put into my car buying process! Harry Walter helped my mom and I buy a new Honda Civic and I couldn't be happier with his service..so make sure you ask for him! I won't be using anyone else, and I will be recommending him to everyone that I know...100% amazing!!! More

WORST DEALERSHIP EXPERIENCE EVER!!! I've purchased 3 new cars in the last 15 years and this by far is the worst dealership experience for me. I've purchased cars in Maryland, California I've purchased 3 new cars in the last 15 years and this by far is the worst dealership experience for me. I've purchased cars in Maryland, California, Hawaii, and dealt with few incompetent dealerships, but I think this one takes the prize. I contacted the Internet Sales team for an inquiry via their website for a 2015 Honda Civic LX. They contacted me by phone the next day and said they had sent me an email reply answering my questions. I never received the email and so they resent the email. It was a generic dealership email that did not answer any of my questions. So I told Curtis I would drop by the dealership. I went there on a Sunday after lunch, which one would expect a dealership to be busy. Instead, I saw 4 floor dealers outside talking amongst themselves. I saw one other family there. That immediately raised a red flag for me. I asked for Curtis and met him inside. He did not even remember which car I was inquiring about. Instead of working with me he referred me to one of the floor dealers. I never saw Curtis after that. What's the purpose of an internet department if they don't work with you via email or when you meet them in person? The floor dealer was dismissive and I felt he did not take me seriously at all! They didn't have the color I wanted (black) and so they offered me a different color at their invoice price. I had done my research previously and found their quoted invoice price to be about $200 more than what I had seen on various websites. So I told him I felt the price was too high. He replied "What did you expect, that we'd sell you the car at $3000 below invoice?" I said no and that I was looking at a more reasonable price similar to KBB, Edmunds, Truecar. He replied, "tell them to sell you the car." He proceeded to try to explain to me that these websites are false and that their data is inaccurate because they can't get data from dealerships. I decided to stop there and I left. A few days later, I receive a phone call from Bob, their Internet Sales Manager. He asked if I am still looking for a car. I told him I was, specifically a black car. He asked if I was sure that I wanted a black car because he said they are very hard to maintain and that he had a black one before, which was a mistake that he will never make again. He actually was trying to convince me not to get a black car. I told him that my current civic is black and that I've had no issues with the color or maintaining it for the last 12 years. I ended up purchasing a black 2015 Honda Civic SE at a different dealership. I bought a higher trim level for less than what Honda Windward had quoted me for an LX. Furthermore, the price I paid was below invoice and actually better than KBB, Edmunds, and Truecar price. All without the hassle of incompetent and dismissive salesmen. Furthermore, I did not have to pay the 0.5% tax that Honda Windward was charging me. DON'T WASTE YOUR TIME DEALING WITH THIS DEALERSHIP. GO ELSEWHERE. THEY CERTAINLY DID NOT MAKE A BELIEVER OUT OF ME!!! More

#GreatServicewithBobLaudick I recently purchased my 2015 Honda CRV with Bob Laudick and I am very satisfied with his professionalism and the service he provided to me. He made p I recently purchased my 2015 Honda CRV with Bob Laudick and I am very satisfied with his professionalism and the service he provided to me. He made purchasing my first car on my own (without my mom's help) go as smooth as possible! I highly recommend to anyone who is car searching and interested in purchasing a vehicle to go and see Bob Laudick. More

Incredible Experience This was our first and last stop. No need to look any further. Bob Laudick made the experience easy and joyful. My family didn't know whether we wante This was our first and last stop. No need to look any further. Bob Laudick made the experience easy and joyful. My family didn't know whether we wanted to lease or buy (new or used). Bob listened to our concerns and thoughts and really understood our needs. He did not try to pressure us into anything and didn't try to sell us something we couldn't afford. He was fantastic with giving us our options. After leasing our SUV, he calls regularly just to check in. On a recent call I shared with him that I tagged a post and scraped one of the doors. The body shop estimates were $800. He said to bring it in and let him take a look. I did and in less than 15 minutes it looked great and no need for a body shop at all. Cost was zero! He is truly amazing. We also use their service dept and have never had any issues. We use their dept and hop on over to the AutoSpa for our free carwash! More

Another Great Honda I recently purchased another Honda (CRV this time) from Honda Windward. The salesman, Bob Laudick is great to work with --- just call and make an app I recently purchased another Honda (CRV this time) from Honda Windward. The salesman, Bob Laudick is great to work with --- just call and make an appointment and start working with Bob....no hassle / no double teaming / fast and easy. This is the second Honda that I have bought from Bob at Honda Windward and in a few years I will probably buy another one from Bob. More

The best in the car world! I am a repeat customer of Bob Laudick- that says a lot! I recommend all my family and friends to see him because he makes the purchase of vehicles fai I am a repeat customer of Bob Laudick- that says a lot! I recommend all my family and friends to see him because he makes the purchase of vehicles fairly easy, when other's make it hard. He is the BEST! More

Easy Decision Bob Laudick helped make a hard decision become an easy one. Lease was up and needed a new car. Bob showed the new Honda Civics and offered a great dea Bob Laudick helped make a hard decision become an easy one. Lease was up and needed a new car. Bob showed the new Honda Civics and offered a great deal. Ended up buying one making it the 3rd Honda I've purchased. Bob is a good rep for Honda Windward. More

Bob Laudick provided the level of service I expected. My initial visit to Windward Honda was very disappointing. I was not happy with the salesman and did not purchase a car. A year later, I wanted a My initial visit to Windward Honda was very disappointing. I was not happy with the salesman and did not purchase a car. A year later, I wanted a Honda Fit. I Goggled Windward Honda and found Bob Laudick. Bob provided the level of service I expected. It took several months before the car was available but Bob kept me informed of the progress, When the vehicle became available, it took only one visit to complete the sale. Bob is well organized, efficient and very pleasant. I would recommend him to anyone wanting to purchase a Honda. More

Great experience at Honda Windward! Had a great experience leasing my Civic from Honda Windward with Bob Laudick. Bob did a great job of making the whole process easy and stress free. Had a great experience leasing my Civic from Honda Windward with Bob Laudick. Bob did a great job of making the whole process easy and stress free. He was more than willing to sit down with us and answer any questions on two separate occasions and was very knowledgeable about the whole process. You can tell he has a vast amount of experience in the trade. When it came to finding the perfect vehicle he was more than willing to help work with our budget and get us into the right car at the right price. Most importantly, he wasn’t overly pushy and was always flexible when it came to finding a time to meet. I would most definitely recommend working with Bob and, in general, heading to Windward Honda if you’re in the market for a car! More