Honda West

They say they have the best price listed on the vehicles Went there in the morning with a friend who bought a car and as I was perusing the lot I saw a car that was an amazing price. Long story short, wrong Went there in the morning with a friend who bought a car and as I was perusing the lot I saw a car that was an amazing price. Long story short, wrong sign on the vehicle. When I mentioned it to the salesman I was surprised he knew because he had sold the car that the sign on the vehicle was for, the week before. He said that car had the actual sign that should be on the vehicle that was still for sale. So the signs were supposedly switched and he was aware. Then he said something about the fact that he told the sales manager and implied that he did his job, remember he sold the car and knew the sign belonged to another vehicle on the lot. Went back this afternoon, six hours later...wrong sign still on the car. I said I'd buy it cash for that price. Mistakes happen, but it seems like their attention to detail is lacking. Not sure but it seems dishonest. Plus, supposedly it was a special extra to detail a brand new car that my friend bought from them, huh??? I rated overall friendliness which wasn't great, though Mr. Esperanza was friendly enough. Prices seem to be retail blue book, so average. More

Great service Great staff and great service since day one when I bought my car, good deals too.Thank you Honda west for making sure your customers are taken care Great staff and great service since day one when I bought my car, good deals too.Thank you Honda west for making sure your customers are taken care of. More

Excellent Customer Service Adam is professional and very attentive. The entire team is very friendly and accommodating. Each time we take our vehicles to Honda West it is a grea Adam is professional and very attentive. The entire team is very friendly and accommodating. Each time we take our vehicles to Honda West it is a great experience. More

Service Always go to this dealership for all my cars problem. Got there and was greeted by a polte service guy. Told him the problem and left the car to them. Always go to this dealership for all my cars problem. Got there and was greeted by a polte service guy. Told him the problem and left the car to them.few hours later i went back to check on the car but unfortunately they cant fix my car's problem because they cant duplicate the issue i had with it.and thats fine because they cant fix what they cant see. My car jerks when starting at random ,not everytime but it jerks. So my car still not fix. More

Oil change Carla in service was excellent and the wait was not long at all I have been coming to Honda for a yr now and still coming. Carla in service was excellent and the wait was not long at all I have been coming to Honda for a yr now and still coming. More

Oil change When I arrived , I've been welcomed. Kenny was the one help me with my car and recommended me other services my car needed and he was awesome. He was When I arrived , I've been welcomed. Kenny was the one help me with my car and recommended me other services my car needed and he was awesome. He was very nice and felt comfortable with his expertise. More

Excellent service Ken Frachek provides me best service, He give me good suggestion, treat customer very friendly. My Hond van oil change waiting time only about 40 minu Ken Frachek provides me best service, He give me good suggestion, treat customer very friendly. My Hond van oil change waiting time only about 40 minutes, without an appointment. They did professional work! More

Jon Warner at honda west is a ecellent customer service rep Jon Warner at Honda West made my experience leasing my new Honda civic go very smooth..He was very helpful very knowledgable about his job.H e is a ve Jon Warner at Honda West made my experience leasing my new Honda civic go very smooth..He was very helpful very knowledgable about his job.H e is a very pleasureable young man I will recommend him to anybody wanting to purchase a new car,he took the time to explain how to use the everything about the car very helpful. He definitely has excellent customer service skills which I appreciate very much. More

Karla is the best I made an appointment to have my car serviced. She was right there when I arrived and made things happen. I look forward to seeing her every visit and I made an appointment to have my car serviced. She was right there when I arrived and made things happen. I look forward to seeing her every visit and always ask for her. Got all my questions answered and was out the door in no time. Thanks Karla More

Excellent customer service! Ted was the dealer who helped me find my Honda HR-V. He was so kind and was very reasonable when it came to negotiating. Had an excellent first purc Ted was the dealer who helped me find my Honda HR-V. He was so kind and was very reasonable when it came to negotiating. Had an excellent first purchase with Honda West- thank you! More