
Honda West
Las Vegas, NV
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855 Reviews of Honda West
The service was excellent. From the inquiry, when I walked in the door to the delivery of car. I want to personally thank Randy Patterson and Wei Zhang for going above and beyond. This was my first exp walked in the door to the delivery of car. I want to personally thank Randy Patterson and Wei Zhang for going above and beyond. This was my first experience with Honda and it will not be my last. More
I was determined to purchase a new hybrid. Honda West told me about a 2021 new Honda Accord Hybrid that hadn't arrived yet. They gave me the opportunity to purchase it online with a $200 discount. They w told me about a 2021 new Honda Accord Hybrid that hadn't arrived yet. They gave me the opportunity to purchase it online with a $200 discount. They were courteous and professional both on the phone and in person. The car is exactly what I wanted and they gave me a fair trade in value on my 2018 Honda Accord. The final price was reasonable despite the huge demand and short supply of Honda Accord Hybrids. These folks truly believe that customer satisfaction is more important than larger profits. I am eagerly awaiting delivery and the folks at Honda West have made a friend for life. And the service department gets 5 stars too. My Honda 2018 AC system died 2 weeks after the warranty ran out and the service manager got Honda to give me the $600 part for free anyway and I only paid $185 for labor. This dealership is Awesome!!! More
Outstanding team and Jilmar was very patient. Definitely my dealership moving forward, may end up trading in another vehicle to buy another new one there. my dealership moving forward, may end up trading in another vehicle to buy another new one there. More
I was given ONLY one (1) key to my car and a month later NO KEY or reply. Upon signing the contract I was told I would get FREE Oil Changes for three years. And after reviewing to my contract it only cost NO KEY or reply. Upon signing the contract I was told I would get FREE Oil Changes for three years. And after reviewing to my contract it only cost $1000.That doesn't seem FREE. My first apt. for oil change is Mach 2022 More
Service department!! No communication!Held my car for 1 Service department!! No communication! Held my car for 1 week and still no parts Damage license plate Service department!! No communication! Held my car for 1 week and still no parts Damage license plate More