Honda West

My sales specialist Eric Q. did a wonderful job helping me select my honda ! The finance department made my transaction quick and easy. My new 2022 Honda Civic Sport is one impressive car !! me select my honda ! The finance department made my transaction quick and easy. My new 2022 Honda Civic Sport is one impressive car !! More

very friendly on the second visit at the dealer and was treated very well and overall happy with the experience and service on how I was treated. Wasn’t pressured into buying vehicles or packages I didn’t treated very well and overall happy with the experience and service on how I was treated. Wasn’t pressured into buying vehicles or packages I didn’t intend on purchasing. Vehicle came in a timely fashion and been happy since. More

Poor customer service, we feel like every aspect of our transaction has hidden charges. We didn't get the price of the car as shown on the tag. Ending up with a lot more added items that we paid that is no transaction has hidden charges. We didn't get the price of the car as shown on the tag. Ending up with a lot more added items that we paid that is not prrsented to us before we made the deal it just show on our contract. I will never buy from this dealership. I had bought car/truck from Finlay and Nissan with satisfying exellent experience but here i feel like they are just eager to sell us the product and go not even trying to explain all the warranties that they sold to us. Never again. More

Called for an appointment, car us right outside the front parking lot and ready for us to see. Great customer service and straight to the point. parking lot and ready for us to see. Great customer service and straight to the point. More

My salesman Antonio Jackson was the nicest and he didn’t pressure me into buying something I didn’t want, he actually listened to my needs. That was the best car buying experience I’ve ever had. pressure me into buying something I didn’t want, he actually listened to my needs. That was the best car buying experience I’ve ever had. More

Very accommodating when it comes to financing, and friendly salesman, Highly recommended. Ask for Mr. Best great salesman friendly salesman, Highly recommended. Ask for Mr. Best great salesman More

Good costumer service,very helpful,explains all the features of the car,satisfied and happy. features of the car,satisfied and happy. More

It was a good experience. At the end, manager gave us a pretty good deal on financing, including extended warranty and gap insurance. pretty good deal on financing, including extended warranty and gap insurance. More

I have leased several cars here and always receive the best deal and customer service. best deal and customer service. More

I used to think that Honda was great but I'm seriously upset this time because I have been told time and time again that they overcharged me. What annoys me is the way dishonesty & greed seems to be so de upset this time because I have been told time and time again that they overcharged me. What annoys me is the way dishonesty & greed seems to be so deeply ingrained in so many dealership service departments and mechanic shops. I brought my car in June 2021 for a diagnosis on noise, tune-up & they also suggested that it needed a timing belt and other things like brake fluid and strut assembly's, bushings, etc the total cost was $4,000! I've gotten estimates from other mechanics and they told me that my total cost should have only been $2000-2500 Parts and Labor together and Honda ripped me off. Not to mention that I had to go back again and have a diagnosis and I need another $700 worth of work... So the first time I took my car in they did a diagnosis and checked my car and said it was fine and no other issues only now to find out that oil was seriously leaking -I was told it was the power steering. SO my question is the first time I brought the car HOW come they did not see the other problems and yet told me that the car was in good condition only for things to go wrong soon after? 👎👎👎 I have no faith in mechanic shops anymore they are so unethical and dishonest to the consumer. What they don't seem to understand is that without OUR business they have NO business and NO job. Complaints to the BBB (Better Business Bureau) against Honda West. https://www.bbb.org/us/nv/las-vegas/profile/new-car-dealers/honda-west-1086-47547/complaints Article regarding Honda of the Attorney Generals office-Las Vegas https://ag.nv.gov/News/PR/2020/Attorney_General_Ford_announces_more_than_$85_million_multistate_settlement_with_Honda Consumer Report maintenance/repair guide: https://www.consumerreports.org/car-maintenance/car-maintenance-and-repair-guide/ https://www.torquenews.com/9411/where-are-hondas-brand-no-longer-interchangeable-toyota-consumer-reports-ratings https://www.realcartips.com/newcars/308-how-to-file-complaint-against-dealer.shtml Carfax reviews: https://www.carfax.com/Reviews-Honda-West-Las-Vegas-NV_92DYTB0L11#reviews Honda complaint dept: https://www.complaintsdepartment.com/honda How much dealerships are ripping you off article in TIME magazine https://business.time.com/2011/08/24/just-how-much-are-you-getting-ripped-off-at-the-car-dealership-service-department https://www.debt.com/news/common-auto-repair-rip-offs/ https://www.edmunds.com/car-maintenance/confessions-from-the-dealership-service-department.html https://www.edmunds.com/car-maintenance/avoid-getting-ripped-off-on-repairs-and-maintenance.html https://www.popularmechanics.com/cars/a3240/confessions-of-a-car-dealership-service-manager-6311261/ https://www.google.com/search?q=are+dealerships+ripping+off+people+in+las+vegas&rlz=1C1GCEA_enUS931US931&sxsrf=AOaemvL9LVPGWNKytxTKHCSm81vVs3NI-g%3A1638162439783&ei=B2CkYd2fL9jQ0PEPuICbwA0&ved=0ahUKEwidv7rS5rz0AhVYKDQIHTjABtgQ4dUDCA4&uact=5&oq=are+dealerships+ripping+off+people+in+las+vegas&gs_lcp=Cgdnd3Mtd2l6EAM6BwgAEEcQsAM6CAgAEAgQDRAeOgUIABCGAzoFCAAQzQI6BAghEApKBAhBGABQ7VtYpK8BYIfCAWgBcAJ4AIABfIgB5iSSAQQxLjQxmAEAoAEByAEIwAEB&sclient=gws-wiz https://www.google.com/search?q=are+dealerships+more+expensive+for+service&rlz=1C1GCEA_enUS931US931&oq=are+dealerships+&aqs=chrome.5.69i57j0i512j0i457i512j0i512l2j0i20i263i512j0i512l4.10969j0j1&sourceid=chrome&ie=UTF-8 More