Honda North

Friendly Atmosphere We were greeted when we first walked through the door. We were just looking to get some questions answered and see what we qualified for. Everyone was We were greeted when we first walked through the door. We were just looking to get some questions answered and see what we qualified for. Everyone was very helpful and knowledgable. More

Negotiations Great friendly negotiations. They found the CR-V car I wanted at a price I could live with. Good luck John and thank you very much. Great friendly negotiations. They found the CR-V car I wanted at a price I could live with. Good luck John and thank you very much. More

Extraordinary Customer Service After being completely ignored walking into a local Hyundai dealership, before we even walked through the door at Honda North we were greeted by Dave After being completely ignored walking into a local Hyundai dealership, before we even walked through the door at Honda North we were greeted by Dave with a smile, a handshake, and an offer to help us. We were there to look at the 2015 Honda Fits. Unfortunately, the only ones left in stock were manual transmissions. Dave did not pressure us to look at other cars, nor did he push us to consider the newer, more expensive models. We came in to see the 2015s, and even though he couldn’t sell us one, he spent an hour with us showing us the features of the car and talking us through the buying process. He was very knowledgeable, very informative and could not have been more helpful. It is because of Dave that we did some further research into some of the other models available at Honda North, and returned the next day to look at the certified pre-owned Accords. We were disappointed that Dave was not at the dealership when we returned the next day (but we did work with Evy who was just as delightful). This has been my first car buying experience, and Dave and the Honda North team have earned themselves a loyal customer for a long time to come. If anybody is looking for a hassle free car buying experience complete with pleasant and professional customer service, I would highly recommend Dave Clifford and Honda North. More

A very pleasant car buying experience I had an unpleasant experience at another dealership and went to Honda North in Danvers. The salesman, Ahmad who is fairly new, was a pleasure to work I had an unpleasant experience at another dealership and went to Honda North in Danvers. The salesman, Ahmad who is fairly new, was a pleasure to work with and helped me to find a new car for my daughter. I left there completely satisfied! More

Fantastic Experience - Very Hospitable I'm in the restaurant business, so hospitality and service is very important to me. From the moment I walked in the door with my two young girls, Hon I'm in the restaurant business, so hospitality and service is very important to me. From the moment I walked in the door with my two young girls, Honda North and Dave Clifford exceeded all of my expectations. We were treated with respect, kindness, fairness and urgency - as time was a big issue for us. All of my concerns were addressed and my needs met from beginning to end. I would recommend these folks to everyone I know! Loving my new Honda Pilot! Thanks Dave! More

Excellent experience I would like to thank Kenny, he did a great job and convinced me to buy a better CRV model. He was very patient with me and explained all details. Th I would like to thank Kenny, he did a great job and convinced me to buy a better CRV model. He was very patient with me and explained all details. Thanks Kenny, great job !! More

Dave Clifford was very honest friendly helpful sales person We have purchased more than one car for Honda North - The dealership was very easy to work with on all levels. And, our salesperson was great - Dave C We have purchased more than one car for Honda North - The dealership was very easy to work with on all levels. And, our salesperson was great - Dave Clifford. More

Great Sales Team Horrible Body Shop!!!! This is a review that only pertains to the Honda North Auto Body shop. The sales manager and sales rep I worked with are great guys and the sales man This is a review that only pertains to the Honda North Auto Body shop. The sales manager and sales rep I worked with are great guys and the sales manager attempted to have his body shop fix my car twice. The first time it went in, they were only going to paint the front and rear bumpers and fix a small crack. Should be an easy job, but instead of removing the bumpers and painting them off the car they sprayed them on the car. The entire car was covered in over spray, and instead of fixing it they gave the car back to me hoping I didn’t notice. Besides the over-spray there was wet sanding residue all over the car, and would not come off. Whatever they tried wiping it with actually embedded it into the paint. My detailer was going to charge me over $300 just to try fixing the paint. To top it all off the paint job was horrible. The sales manager apologized and said he would take care of it, so back my car went. This time they removed only about 80% of the over-spray and they said they would re-paint the bumpers; however I do not believe they actually re-painted them. It looks like they just wet sanded them to try and make the paint blend. All this did was leave scratches all over the newly painted bumpers and clear coat. I am a very understanding person, but whoever worked on my car needs to find a new career or go back to auto body school. This paint job is worse than a cheap Maaco job; it looks like a DIY paint job done in a home garage. They left the car covered in wet sanding residue, did not replace all the push-pins in the front bumper, so it’s now loose. Not sure why they even removed them because it’s clear they never removed the bumper from the car. I spent 9 hours using a clay bar and polishing compound to try and fix the paint on the entire car. I then had to wax the car to try and get rid of the buffing marks they left with their buffer. The worst part is, somehow they dented and scratched my car below my driver’s door. It looks like they hit one of the lifts in their garage. They also managed to break my driver side fog light!!! I epoxied it today, because a new one is over $100. Again the Honda North sales team is great and I would buy another car from them in a heartbeat; however I will NEVER again let their body shop touch my car. I really hope they figure out who worked on my car and either train them or fire them. My car was nicer before I let them touch it. I have a total of 30 hours of detailing into this car since I got it back and it is still not back to factory grade. Customers beware, DO NOT let Honda North’s Auto Body Shop touch your car. More

Smooth transaction with little pressure! After visiting a dealer we had bought from previously and felling the pressure of today only deal we went to Honda North. They were attentive to our After visiting a dealer we had bought from previously and felling the pressure of today only deal we went to Honda North. They were attentive to our needs didn't show us more car than we wanted and didn't put the squeeze on us to buy now. More

Great experience We had a great experience buying our car from Dave Clifford. He's friendly, and courteous, and honest.... And refreshingly does not speak to you like We had a great experience buying our car from Dave Clifford. He's friendly, and courteous, and honest.... And refreshingly does not speak to you like the typical car salesman. We liked him, and would definitely recommend him and Honda North to anyone we know. More