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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.7
1,930 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,930 reviews

December 04, 2024

Brett made what is normally an unpleasant experience in buying a car into an extremely pleasant one. He is knowledgeable, well informed, excellent at explaining how the car operates. For someone who is bei More

by Mary Alice Price
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Desrosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Honda North responded

Mary Alice, we're delighted to hear that Brett made your car-buying experience at Honda North so enjoyable and informative. Thank you for recommending him and recognizing his dedication! We appreciate your kind words and support. Sincerely, Honda North Danvers, MA www.hondanorth.com

December 04, 2024

My salesperson was stellar. I could not have asked for a more perfect experience. There were some significant hiccoughs in the financing end, which were eventually worked out sa More

by drjackomara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Messner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Honda North responded

We're glad to hear that our team provided you with a stellar experience here at Honda North! We appreciate your patience with the financing process and are happy it was resolved satisfactorily. Thank you for sharing your feedback! Sincerely, Honda North Danvers, MA www.hondanorth.com

November 26, 2024

Mr. Dake is a pushy salesman for my Lease. He did not return my calls when needed. The car was a good quality. More

by victoriashal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed Dake
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Neidig
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2024 -

Honda North responded

Thank you for bringing this to our attention, Victoria, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Honda North

Dec 17, 2024 -

victoriashal responded

Hello. I came in on an invitation from Mr. Steve Neidig, One of the managers to explore my options for the end of the Lease. I was HUMILIATED, ridiculed and put down by this individual. I was literally shaking when came out of the place. He ridiculed my Gender when my purse fell down, told me that I am lier in No certain words when I told him things I was promised 3 years ago when started this Lease. I was left to wait for a really long time, when approached to ask, he said “Calm down”, Time out” like if I was a child. I hardly said 2 words in a normal voice as he made me feel like I was hysterical. My current car was Leased ( via extreme pushy salesman) 3 years ago and I waited for it to end to Buy a new car. I offered and kept asking about a sale, but he kept pushing for 36 months Lease, ignoring my wishes completely. I offered to pay cash for a new car, but no, it HAS to be Lease only according to Mr. Steve N or purchasing my current used car since its “another way of owning”. My friend who came with me was outraged hearing all of this, a Woman being treated this way. If a management has any questions I welcome it, since the described above is just a small part of extremely negative Experience. I leased/bought many cars in my life, but had never dealt with this way. Thank you.

November 25, 2024

Their service department is always a great experience. Excellent communication and dependable work. Highly recommend. More

by Cdeprimio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Honda North responded

Thank you for recommending our service department at Honda North! We're delighted to hear about your positive experiences with our communication and work. We look forward to serving you again in the future! Sincerely, Honda North Danvers, MA www.hondanorth.com

November 24, 2024

My service advisor Dominic was very professional and kind answered all my questions and help with taking care of my car issues More

by terisd67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Honda North responded

We're delighted to hear that Dominic provided you with professional and kind service at Honda North. Thank you for sharing your experience, and we're here whenever you need us next! Sincerely, Honda North Danvers, MA www.hondanorth.com

November 23, 2024

I can only say great things about this dealership , newly renovated and great staff , experience was great More

by figueroacameron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frailin Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Killian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Honda North responded

Thank you for the glowing review! We're delighted to hear that your experience at Honda North was a positive one and that our newly renovated space met your expectations. We appreciate your support! Sincerely, Honda North Danvers, MA www.hondanorth.com

November 23, 2024

My experience at the Honda dealer was excellent. The person who helped us ( her name is Ivonete ) was wonderful. I couldn’t be more pleased. I will recommend the Honda dealer store and the associat More

by jussaralll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivanete Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Honda North responded

Jussaralll, we're delighted to hear that Ivonete provided you with such a wonderful experience at Honda North! Thank you for recommending us and sharing your positive feedback. We look forward to seeing you again in the future! Sincerely, Honda North Danvers, MA www.hondanorth.com

November 20, 2024

So my battery after 10 years died in my 2015 Honda Pilot. . So my friend Elizabeth took it down to Honda North where they replaced it. Thank You! More

by grobone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Dorazio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Honda North responded

Thank you for taking the time to leave us a five-star rating. Thank you for choosing Honda North. Sincerely, Honda North

November 19, 2024

Fast and amazing and great and thank you so much for clean my car too this’s great I really appreciate it More

by Eider gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Boyd
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Nov 19, 2024 -

Honda North responded

Thanks for sharing your thoughts about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

November 15, 2024

Brett Derosier was east to work with! ! Listened to what we wanted and followed thru! No pressure which was key!! I highly recommend him if you’re buying or leasing!! Thx Brett! More

by Tracy-archbold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jameel Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Desrosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Honda North responded

Thank you for choosing Honda North. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Honda North

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