Honda North

Got a good price without too much hassle.I have also heard excellent things about the service department doing work on a very timely basis. heard excellent things about the service department doing work on a very timely basis. More

Pleasant experience, salesman worked with me until the deal I wanted was met. Organized and efficient, would recommend to another prospective buyer. Very happy with the whole situation. deal I wanted was met. Organized and efficient, would recommend to another prospective buyer. Very happy with the whole situation. More

Rich McNeil was prompt and attentive. He was friendly without being overbearing. His product knowledge was excellent and he explained the product and services in easy-to-understand manner. My husband a without being overbearing. His product knowledge was excellent and he explained the product and services in easy-to-understand manner. My husband and I were satisfied with his service and would definitely ask for him if using your services in the future. More

Very Easy and a pleasant experience gave me a good deal on a lease and Zack my sales person made it very smooth and I will recommend the dealer on a lease and Zack my sales person made it very smooth and I will recommend the dealer More

The salesperson, Aldo, was very friendly and knowledgble. Aldo was a "great listener." He had just moved to Honda North from another dealership. His confidence and I told him what I wanted and what my price Aldo was a "great listener." He had just moved to Honda North from another dealership. His confidence and I told him what I wanted and what my price was. The sales manager, Paul, was great as well. He promised me that he would give me the best price possible to earn my business. I walked in to the dealership late Tuesday morning and we had a deal for a brand new 2012 Honda Odyssey by noon time! It is also worth noting that my wife and two children met me at the dealership. Also and Paul couldn't be any nicer to them. They offered my kids snacks and were genuinely interested in helping us find the best car for our family. I recommend Honda North! Aldo and Paul deserve your business! Go there for your next Honda! More

Went in with a quote from a competitor and was told that I was lied to and the price I was quoted would be a loss to the dealer. I said fine and that I would go back to the other dealer to purchase the car I was lied to and the price I was quoted would be a loss to the dealer. I said fine and that I would go back to the other dealer to purchase the car. Was stopped at that point while the sales rep "checked one last time" After much deliberations (and 3 "finance" reps), they "agreed" to pay the exact price I was quoted if I paid TODAY. Needless to say I was not up for the intimidation and humiliation factor they use and took my business elsewhere. Will NEVER recommend anyone to use this dealer and will be servicing my other Honda (that I purchased here) elsewhere after this encounter. The fact that both of my children were scared when we left tells you the tactics they were using were not appropriate. Sorry Honda North, but your people skills are lacking. More

What a great experience from start to finish. I was greeted by John Byrd when I entered the doors with a big smile. I knew this was going to be a different car buying experience and I was right!!!! Joh greeted by John Byrd when I entered the doors with a big smile. I knew this was going to be a different car buying experience and I was right!!!! John listened to everything I had to say and helped me pick out the preowned vehicle that fit my needs best. At that point I met Peter Thistlewood who is the business manager. Normally this is where the pain really starts but good times kept on rolling. He explained all my options regarding financing and protecting my investment. I have never bought any of that stuff but Peter explained everything to me instead of trying to trick me. This was the best car buying experience I have ever had. I have already referred two of my coworkers and a family member to Honda North. If you're in the market for a new Honda or pre-owned vehicle I would definitely stop by Honda North and ask for John Byrd or Peter Thistlewood. More

Extremely helpful with all questions and fulfilled all needs and expectations. I did not bother going to any other dealers. The price was excellent. The salesman new the product and made us feel very comf needs and expectations. I did not bother going to any other dealers. The price was excellent. The salesman new the product and made us feel very comfortable. Will definitely shop there again. More

This dealership is close to my home AND THIS IS THE ONLY REASON I USE IT for the last 4-5 years for my 3 currently owned Honda vehicles. I never used Honda North before because I had Herb Chambers Honda de REASON I USE IT for the last 4-5 years for my 3 currently owned Honda vehicles. I never used Honda North before because I had Herb Chambers Honda dealership near my workplace that I used ever since I bought me first Accord. I never had bad experience with them and when time came to by a new vehicle Herb Chambers gave me a deal $3K less than at Honda North. They said that they value my business and want to keep me as a customer. Many times when I tried to schedule service appointment at Honda North which was near my home, it was like pulling teeth. So I stayed with Herb Chambers. Things have since changed. I do not work near at my old place any more and North is the closest dealership to get to. Also North became somewhat better. I had a friend working there so I was willing to put up with some shortcomings. As my friend, a manager at North, admitted, the service department at Honda North...could be better. Much better. I agree with him how. Here is why: During the regular service that includes among other things suspension inspection they missed worn out ball joint (and a strut also). As dangerous as failing ball joint is, I was willing to ignore it. I sent e-mail and left a voice message about this for the person who worked with me, BUT RECEIVED NO RESPONSE WHATSOEVER. A week later I sent e-mail to service manger explaining the matter. He called me back (thanks Steve) and promised to look into this and three weeks later I assume still looking since I have not heard from him. I am willing to overlook the missed worn out ball joint (for inspection of which they nevertheless charged me as part of the service), nobody is perfect. But the attitude of the Honda North service department is totally unacceptable despite the fact that I I bought 2 new Accords from them in the past and left many $$ thousands over the years servicing 3 of my current vehicles. Not sure if I go back. There are two other dealerships nearby and I am willing now to try them. More

I've leased 4 Hondas before, this was the first at Honda North. I went to 2 other dealers before going to Honda North, and the expierence I had there was exceptional. I was met by John, who was the best sal North. I went to 2 other dealers before going to Honda North, and the expierence I had there was exceptional. I was met by John, who was the best sales person I have ever dealt with. I knew what I wanted, an Accord V6. John was very knowledgable about the car, and showed me all the new changes Honda has made since my 09 Accord. I felt no pressure at all, and in the end I recieved the best price at Honda North. I would recommend Honda North to anyone who wants to get treated right! More