Back

Honda North

Danvers, MA

4.8
1,926 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
Contact Dealership

382 Newbury Street

Danvers, MA

01923

Directions

By Type

Showing 1,926 reviews

October 01, 2013

Yes. Very professional and not pushy. Garrit was very knowledgable of the crv explaining all features and Gus was very outgoing willing to do anything, providing refreshments to my son and and I. More

by Aag88761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrit Dube. Gus and John in the finance department
Oct 01, 2013 -

Honda North responded

Dear Aag88761, Thank you for your nice comments and positive review on DealerRater regarding your recent visit to Honda North. As an employee owned company, customer service is very important to us, and we’re happy to hear that your experience was a positive one. Thanks again for your kind words. We appreciate your business and look forward to seeing you again soon. Honda North Danvers, MA

September 29, 2013

Overall the experience went as planned /expected. My service manager “Tim” made the necessary service recommendations (in this case brake fluid change and alignment), kept me up to date on the progress More

by gmdoolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 30, 2013 -

Honda North responded

Dear gmdoolin, Thank you for your comments and review on DealerRater. As a employee owned company, we take the entire customer experience, from beginning to end, very seriously. When you get a moment, please contact Steve Bouchie, Service Manager, Honda North at 978-539-5039, as he would like to speak with you about your recent visit to our dealership. Thanks again for your business. We look forward to seeing you again at your next service appointment as well. Honda North Danvers, MA

September 25, 2013

This was my first visit to the service center (purchased car new in June). The service rep met me at the door. He explained what service was due (5000 mile) and I asked him if I could get the door locking More

by noeline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
Sep 25, 2013 -

Honda North responded

Dear Noeline, Thank you for your nice comments and positive review on DealerRater regarding your first service experience at Honda North. We’re happy to hear that your recent visit to our dealership was an enjoyable one and that the service was done in a timely manner. If you ever have any additional service questions about your vehicle, please do not hesitate to call us. Thanks again for your kind words. We appreciate your business and look forward to seeing you again at your next service visit. Honda North Danvers, MA

September 25, 2013

Normally, Vic Gillespie has done an excellent job taking care of my service needs (1 Accord and 2 Civics); however, she was on vacation this week so Megan _________ took my call and set up my Tuesday appoin More

by bfdcivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Torres on site; Megan ______ set up the appointment over the phone
Sep 26, 2013 -

Honda North responded

Dear bfdcivic, Thanks for your kind words on DealerRater about your recent service experience at Honda North. We’re happy to hear that your 10,000 mile service went smoothly even with Vic being away on vacation. If there is anything else that you need for your Hondas, please don’t hesitate to call the Honda North Service Manager, Steve Bouchie, at 978-539-5039. Thanks again for your nice review. We look forward to seeing you at your next service. Honda North Danvers, MA

September 24, 2013

Dave Moran took very good care of me and helped with all Dave Moran took very good care of me and helped with all my question and concerns I love my new car. My visit was very quick. More

by Rdaigle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moran was very helpful and answered all my questions
Sep 24, 2013 -

Honda North responded

Dear Rdaigle, Thank you for taking the time to review your sales experience at Honda North. As an employee owned company, customer service is our number one priority and we’re happy to hear that your sales experience with Dave Moran went very well. If you ever have any questions about your new vehicle, please don’t hesitate to call us. Thanks again for your comments. We look forward to seeing you in the near future. Honda North Danvers, MA

September 23, 2013

I experienced prompt, supportive, professional, informative, service. I felt safe and cared for as a loyal Honda customer. I have been coming to Honda North for over 17 years now and have never bee More

by elainabarisano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Sep 23, 2013 -

Honda North responded

Dear Elaina, Thank you for taking the time to review your experience at Honda North on DealerRater! As an employee owned company, customer service is our number one priority. We appreciate all of your business for almost two decades now. If there is anything else that you need, please contact Joe Hajjar, General Manager, at 978-539-5051. Thank you again for your comments. We look forward to your next visit. Honda North Danvers, MA

September 22, 2013

Exceptional service, value and very quick Denis was very Exceptional service, value and very quick Denis was very nice, got me in and out quickly Applied an e coupon I had post service Great experience B More

by 3palomino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Howell
Sep 23, 2013 -

Honda North responded

Dear 3palomino, Thank you for taking the time to share your recent Honda North service experience on DealerRater. At Honda North, our service advisers understand that shortening the wait time is critical for customer satisfaction. If you have any questions regarding your service work, do not hesitate to contact Steve Bouchie, Service Manager, at 978.539.5039. Thank you again for your comments. We look forward to seeing you in the near future! Honda North Danvers, MA

September 17, 2013

You need to rethink your prices for service. They are now too high. $51.39 is outrageous for an oil change. $466.00 for a C service. Toyota gives free service and oil change for the first 2 years afte More

by wc4rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember
Sep 18, 2013 -

Honda North responded

Dear Rick, Thank you for taking a moment to review us on DealerRater. I appreciate your feedback and would like to let you know that we offer great service discounts and coupons for our customers and that you can find them by going to our website (http://www.hondanorth.com/specials/service.htm). At the moment we have a coupon worth 10% off an oil change tire rotation package (Expires 10/31/13) but we do change these offers frequently so be sure to check back to the site often. Please do not hesitate to contact me, Steve Bouchie, Service Manager, at 978.539.5039 if you would like to further discuss our service pricing. I appreciate your insight and look forward to speaking with you. Thank you. Steve Bouchie, Service Manager Honda North Danvers, MA

September 13, 2013

i found everyone helpful, friendly, and knowledgeable. Mr Michael Fuller was our salesman and he did an outstanding job. Best car buying experience for me to date. John Kane 26 Cove rd Nottingham NH More

by johnpkane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fuller
Sep 13, 2013 -

Honda North responded

Dear John, Thank you for the kind words! We are thrilled to hear that Michael provided you with a memorable car buying experience. If you ever have any questions about your new vehicle, please do not hesitate to contact Bryan Laskin, General Sales Manager, at 800-514-1627. Thank you again for your feedback, we look forward to your next visit. Honda North Danvers, MA

September 12, 2013

Everytime I come in for service, the entire staff is friendly and helpful. Service is quick and the complimentary refreshments and lounge are grrat. I will always use Honda North for my car services. More

by kegustafson
Price
Recommend Dealer
Yes
Employees Worked With
service department and Joe in sales
Sep 12, 2013 -

Honda North responded

Dear Kegustafson, Thank you for taking the time to share your Honda North experience on DealerRater. We are pleased to hear that you find the entire Honda North service team to be friendly, helpful, and timely. If you ever have any questions about service for your vehicle, please contact Steve Bouchie, Service Manager, at 978.539.5039. Thank you again for your review, we look forward to your next visit. Honda North Danvers, MA

...
184
...