Honda North
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I was pleased with the quick urn around time on both of my vehicles. I also appreciated the time spent with me to go over the results of the services performed. Both vehicles were washed and vacuumed which my vehicles. I also appreciated the time spent with me to go over the results of the services performed. Both vehicles were washed and vacuumed which was a nice touch. Will definitely be back when service is required. More
Prompt attention, friendly greeting, car returned clean and running better! Best of all, since my most recent service was so recent, there was no charge for the oil change. Thank you! and running better! Best of all, since my most recent service was so recent, there was no charge for the oil change. Thank you! More
I bring my Honda to the dealer because we purchased the extended warranty. So far it has not paid off to do so. On this visit I was having an I service and I had been hearing a knocking while turning at extended warranty. So far it has not paid off to do so. On this visit I was having an I service and I had been hearing a knocking while turning at slow speeds. I was told that the car needed a lubricant and since I was out of regular warranty that would have covered it and the extended warranty did not cover it that I would need to pay $115 for the lubricant. I was frustrated. Tim called back later in the day to say he asked his manager to cover the lubricant. I really appreciated Tim doing this. In my head I had been thinking that taking my honda to the dealer was not worth it. The services to cost a lot more and it is out of my way. I had been frustrated thinking that I was already paying over $300 for service and then asked to pay $115 for a lubricant application. I am glad Tim went above and beyond. More
I was immediately received by the service personnel. They provided a reasonable expectation of my wait time and offered me a beverage. I waited comfortably until the service was completed. It was accomplishe provided a reasonable expectation of my wait time and offered me a beverage. I waited comfortably until the service was completed. It was accomplished within the time frame I had been expecting. My car was washed and vacuumed when I returned to it. I've always been quite pleased by the service at this dealership and its employees. More
Positive experience from the time we walked in the door-greeted promptly, all questions answered, no high pressure sales, great communication from all staff members door-greeted promptly, all questions answered, no high pressure sales, great communication from all staff members More
I was very impressed with Tim O'Keefe. I came in for my $400 service, and the bill went up to $1300 due to the need for new brakes and other things. I was upset, but Tim worked through the bill with me my $400 service, and the bill went up to $1300 due to the need for new brakes and other things. I was upset, but Tim worked through the bill with me explaining each item and also gave me a few breaks (for instance, who ever heard of a $400 service that wouldn't include the windshield wipers I needed!?). While I still didn't like the bill, he was very thorough and helpful. I also saw him working with another man in an unusual circumstance, and he was patient and helpful. All in all, I was most impressed with Tim. More
Overall our experience at Honda North was incredibly positive. I have driven a Honda for my entire life and wasn't sure if I was going to continue driving a Honda. But after our experience, I knew that positive. I have driven a Honda for my entire life and wasn't sure if I was going to continue driving a Honda. But after our experience, I knew that I couldn't stray from the brand. The sales staff was friendly, nice and helpful. I would certainly recommend Honda North to anyone else in the market for a new or used car. More
Fast service. Well done. Friendly reception. Great waiting area. Painless! My first oil change for this, my new car, and I was free. Much appreciated. waiting area. Painless! My first oil change for this, my new car, and I was free. Much appreciated. More
Always enjoy working with the sales and service dept at Honda North. Every experience with this dealership has been positive. I have purchased 5 cars from them over the years. Honda North. Every experience with this dealership has been positive. I have purchased 5 cars from them over the years. More