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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,899 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,899 reviews

November 19, 2013

I enjoyed working with Vic. She explained things clearly to me and followed up to keep me apprised. She was terrific. The shuttle service was also very convenient More

by BBCz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic and Mike in service
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Nov 19, 2013 -

Honda North responded

Dear BBCz, Thank you for your satisfactory review of Honda North with regards to your most recent service appointment. That was nice of you to send us your feedback. At our dealership, our goal is to work hard everyday to ensure that the customer experience is positive. We’re very happy to hear that Vic answered all of your questions. Please don’t hesitate to call Vic or Steve Bouchie, Honda North’s Service Manager at 978-539-5039, if there is anything else that you need with your vehicle. Thanks again for your nice comments and choosing Honda North. We look forward to seeing you again soon. Have a great Thanksgiving! Honda North Danvers, MA

November 16, 2013

The experience at Honda North is always pleasant. They make sure their customers are well informed, comfortable and well-taken care of. I was told how long the wait would be and the wait time turned out More

by lilaeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Segien
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Nov 18, 2013 -

Honda North responded

Dear Lilaeh, Thank you for your positive comments and review on DealerRater about your recent service visit to Honda North. That was nice of you to take the time to write. At our dealership, customer service is always our number one priority so we’re happy to hear that our service department was able to get you back on the road so quickly. If there is anything else that you need with your car, please don’t hesitate to call the dealership. Steve Bouchie is Honda North’s Service Manager, and you can contact him at 978-539-5039 at any time. Thanks again for choosing Honda North. We look forward to seeing you again at your next scheduled service. Honda North Danvers, MA

November 16, 2013

Susan was very friendly and helpful. She explained the service and charges to me and gave me a print out for a recommended service for my next visit. More

by mferra12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Madden
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Nov 18, 2013 -

Honda North responded

Dear Mferra12, Thank you for your kind words about your service appointment at Honda North. That was nice of you to take the time out of your day to send us your feedback on DealerRater. At our store, customer service is always our number one priority. We’re glad to hear that Susan and our service team were both friendly and helpful. If there is anything else that you need with your car, please don’t hesitate to call Susan at any time. You can also contact Steve Bouchie, Honda North’s Service Manager, at 978-539-5039 as well. Thanks again for your comments and for choosing Honda North. We appreciate your business and look forward to seeing you again soon. Honda North Danvers, MA

November 16, 2013

Always very satisfied with customer service @ Honda North in Danvers,Ma. Vic is great to work with! I always hope that she will be my customer service rep. More

by terikeenan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
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Nov 18, 2013 -

Honda North responded

Dear Terikeenan, Thank you for your positive review on DealerRater about your most recent service appointment at Honda North. As an employee owned dealership, customer service is always our number one priority. If there is anything else that you need with your vehicle, please don’t hesitate to contact Vic or Steve Bouchie, Honda North’s Service Manager at 978-539-5039. Thanks again, Teri, for your kind words and for choosing Honda North. We look forward to seeing you again at your next scheduled service. Honda North Danvers, MA

November 14, 2013

Amazing that a service center is open on a Sunday. This is a service that you don't see often. This makes for excellent customer service and return customers. Thank you! More

by jlovasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 15, 2013 -

Honda North responded

Dear Jlovasco Thank you for your kind words and positive review on DealerRater about your recent service appointment at Honda North. As an employee owned company, customer service is always our number one priority. We’re happy to hear that you had an excellent experience at our dealership. That’s what we strive for everyday! If there is anything else that you need with your vehicle, please don’t hesitate to call us at any time. Honda North’s Service Manager is Steve Bouchie, and he can be reached at 978-539-5039. Thanks again for your review about Honda North. We look forward to seeing you again at your next scheduled service. Have a great Thanksgiving! Honda North Danvers, MA

November 11, 2013

Made appt. Taken right on time. Questions asked, got good answers. Had oil change and overall inspection. Had parking brake adjusted: very good. Got 4 tires: done in speedy manner and they are great. Over More

by TDevlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle: excellent
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Nov 11, 2013 -

Honda North responded

Dear Tom, Thank you for your positive review on DealerRater about your recent service appointment at Honda North. That was nice of you to take the time to send us your feedback. At our dealership, customer service is always our number one priority. We’re happy to hear that your visit to our service department was both quick and efficient. If there is anything else that you need with your car, please don’t hesitate to call the dealership. Steve Bouchie is Honda North’s Service Manager, and you can contact him at 978-539-5039 at any time. Thanks again for your kind words and choosing Honda North. We look forward to seeing you again in the spring! Honda North Danvers, MA

November 07, 2013

Thank you for the friendly and speedy service I was prepared for a bit of a wait and I was in and out in about 30 minutes....I didn't even have time to finish my coffee (that is a good thing)! More

by kjkiely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky
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Nov 11, 2013 -

Honda North responded

Dear Kjkiely, Thank you for taking the time to write such a positive review on DealerRater regarding your recent service appointment at Honda North. We’re happy to hear that our service team was able to get you back on the road so quickly. If there is anything else that you need with your car, please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039. Thanks again for your kind words and for choosing Honda North. We look forward to seeing you again soon at your next scheduled service (we’ll definitely let you finish your coffee then). Honda North Danvers, MA

November 06, 2013

Overall friendly greeting ...prompt professional service ......even washed and cleaned interior of my car......I had a good experience there...... And the best part ....It was all free ....because I have Ti More

by rysoolii21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service center
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Nov 08, 2013 -

Honda North responded

Dear Rysoolii21, Thank you for your nice comments and positive review on DealerRater about your recent service visit to Honda North. Customer service is always our number one priority at the dealership, so we’re glad to hear that your experience was so positive. If there is anything else that you need with your car, please don’t hesitate to call the dealership. Steve Bouchie is Honda North’s Service Manager, and you can contact him at 978-539-5039 at any time. Thanks again for choosing Honda North. We look forward to seeing you again at your next service appointment. Honda North Danvers, MA

November 06, 2013

The only thing I'm worried about is the record of the service wasn't accurate.id always being recommended to change time belt in which I already did. More

by Ada11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle;mike;
Report | Print
Nov 08, 2013 -

Honda North responded

Dear Ada11, Thank you for your positive review on DealerRater regarding your recent appointment at Honda North. We appreciate you choosing our dealership. As an employee owned company, customer service is always our number one priority. We take tremendous pride in the accuracy of our service record keeping. If you get a free moment, Steve Bouchie, Honda North’s Service Manager, would like to speak with you further about the service history of your vehicle and how we fell short in your case. Our goal is to ensure that when you visit us again for service, we’re 100% accurate on the history and background of your car. Thanks in advance for contacting him when it is convenient for you, and thanks again for choosing Honda North. We look forward to speaking with you soon. Honda North Danvers, MA

November 04, 2013

The service was quick and professional. I send all my friends to you! I've had problems in the past with a bad battery you sold me and installed but I was taken care of to my satisfaction by Michael Segi More

by dnlamprey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure/ nice chinese man
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Nov 05, 2013 -

Honda North responded

Dear Dnlamprey, Thank you for your kind words and positive review on DealerRater about your recent visit to Honda North. Customer service is always our number one priority at our dealership, so we’re glad to hear that your experience was a positive one with Michael and our service team. If there is anything else that you need with your car, please don’t hesitate to call the dealership at any time. Thanks again for your comments and for choosing Honda North. Thank you for all of your referrals and we look forward to seeing you again soon. Honda North Danvers, MA

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