Honda North
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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As always, the staff at Honda North service were very professional and friendly - and performed all requested service very well... My only unfortunate experience was that upon agreeing to have additiona professional and friendly - and performed all requested service very well... My only unfortunate experience was that upon agreeing to have additional work done (brake pads) I was given an estimate of 1 - 1 1/2 extra hours (which was fine). However when I asked again at nearly 2 hours I was told it would be at least another hour - which really was not acceptable... Tim, to his credit, responded quickly and well, arranging a loaner (I by then had to meet certain other engagements) and also providing a discount on the bill (that I had not requested). So I will come back again, but this is unfortunately not the first time I had had this experience of being told one time only to hear it would be a lot longer (it had happened with other service reps, so am not sure this is their problem but rather getting clearer estimates from the mechanics). Thanks! Dan More
After a number of year of being a loyal customer and having a relationship with the same salesperson I visited the dealership to lease a new Pilot only to find out "my" salesman had moved. I was introdu having a relationship with the same salesperson I visited the dealership to lease a new Pilot only to find out "my" salesman had moved. I was introduced to Dominic who was very professional and made sure to take time to research the right vehicle, help us to get a great deal and made sure my car was ready the same day! Thanks to his excellent service I returned to lease another Pilot and have referred a number of my friends to Dominic as well. Honda North is a great dealership overall and they continue to treat us fairly. More
I would recommend your dealership based on excellent customer service and auto repair. Vic Gillespie is a very helpful, attentive Service Advisor. She kept me informed in a timely manner about the wor customer service and auto repair. Vic Gillespie is a very helpful, attentive Service Advisor. She kept me informed in a timely manner about the work needed on my car. She was well versed in the details of the repair work, and able to answer all my questions. More
Very good deals! Excellent Experience with all team and especially Dominic Rubino, Tom and Zach! Others excellent reasons .... They still continue taking care about your car after the deal/sale... the onli especially Dominic Rubino, Tom and Zach! Others excellent reasons .... They still continue taking care about your car after the deal/sale... the online "chat", the welcome, the free first oil change and control.... Women (especially)... can run over there! Be sure also to get a "trendy" but safe car (I have experienced the "security"!!)! More
Dominic was the best car salesman I've ever done business with. He was professional, polite, and extremely knowledgeable. If you're looking to buy a car, I would definitely recommend going to see Do business with. He was professional, polite, and extremely knowledgeable. If you're looking to buy a car, I would definitely recommend going to see Dominic at Honda North. He made us feel comfortable and never pressured us in any way. He was a pleasure to do business with. More
Dominic was thorough when describing my options for a new civic lease. He did not rush me or try to get me into a lease payment that I wasn't comfortable with. I gave Dominic an excellent rating because of civic lease. He did not rush me or try to get me into a lease payment that I wasn't comfortable with. I gave Dominic an excellent rating because of his fantastic customer service skills; friendliness, patience, thorough explanations and enthusiasm for his work. More
This was a very friendly and informative visit. I just got a 25000 oil change on my 2010 Honda CRV. It was a short visit, just enough time for cup of coffe. got a 25000 oil change on my 2010 Honda CRV. It was a short visit, just enough time for cup of coffe. More
From the making my appointment to checking in with my service advisor everything was easy.. My car was ready at the time I was told and I was in and out in no time. Thank you for the great service Vic, service advisor everything was easy.. My car was ready at the time I was told and I was in and out in no time. Thank you for the great service Vic, YOU ARE AWESOME! More
My service experience was very good. Vic Gillespie kept My service experience was very good. Vic Gillespie kept me informed and my car was repaired in punctual manner. Very happy with my service experien My service experience was very good. Vic Gillespie kept me informed and my car was repaired in punctual manner. Very happy with my service experience! More
Honda North is just a great place to buy and service your car, and the people who work there are always ready to help you in any way they can to make your vist a great experience. Phil Folse car, and the people who work there are always ready to help you in any way they can to make your vist a great experience. Phil Folse More