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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.7
1,827 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,827 reviews

October 22, 2013

This service center is always friendly and quick. The minute you walk in they are doing everything they can to make it a pleasant experience despite needing to be at a service center. The sitting room is More

by LucyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire service center
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Oct 22, 2013 -

Honda North responded

Dear LucyD, Thank you for your comments on DealerRater about your recent visit to the service center at Honda North. We’re happy to hear that you enjoyed the entire experience when visiting our dealership. If there is anything else you need with your car, please don’t hesitate to contact Honda North’s Service Manager, Steve Bouchie, at 978-539-5039. Thanks again, Lucy, for your kind words. We look forward to seeing you again at your next scheduled service. Honda North Danvers, MA

Helpful
October 21, 2013

They offer you 5500. For your trade when it is worth 13,500. They pulled the same stuff at there sister dealer at Kelly Honda in Lynn. Same manager same place. My numbers come from Kelly blue book value More

by electraclassic2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
manager
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Helpful
October 21, 2013

Steve was outstanding. He catered to my wife's desire for options on the car, never pressured us on making a deal. Listen to what we wanted and delivered. Price was good and negotiating with th More

by laflam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Neidig
Report | Print
Oct 22, 2013 -

Honda North responded

Dear Laflam, Thank you for your positive rating on DealerRater about your recent visit to Honda North. Customer service is always our number one priority at the dealership, so we’re glad to hear that Steve was very helpful to you and your wife during the entire sales process. If there is anything else that you need with your vehicle, please don’t hesitate to call Steve or Bryan Laskin, Honda North’s General Sales Manager at 978-539-5064. Thanks again for your kind words and for choosing Honda North. We appreciate your business and look forward to seeing you again soon at your first service appointment. Honda North Danvers, MA

Helpful
October 20, 2013

Tim was very helpful, patient, and knowledgeable. He gave me some good advice on how I can take better care of my car, especially in regard to periodic checks. More

by Terry Di Mento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
Report | Print
Oct 21, 2013 -

Honda North responded

Dear Terry, Thank you for your high rating on DealerRater regarding your recent service visit to Honda North. Customer service is always our number one priority at the store, so we’re glad to hear that Tim was very helpful during your appointment. If there is anything else that you need with your car, please don’t hesitate to call Tim or Steve Bouchie, Honda North’s Service Manager at 978-539-5039 at any time. Thanks again for your kind words. We look forward to seeing you again soon at your next vehicle checkup. Honda North Danvers, MA

Helpful
October 19, 2013

Mainly I gave the price a bad rating due to the fact that we have purchased a service contract and this, the 9 month old vehicles second service appointment still managed to cost $110. More

by techiescum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
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Oct 21, 2013 -

Honda North responded

Dear Techiescum, Thank you for your review on DealerRater regarding your service appointment at Honda North. As an employee owned company, customer service is very important to us. As a result, we’d like to speak with you further about your service issue. When you get a moment, please contact Honda North’s Service Manager, Steve Bouchie, at 978-539-5039. Thanks again for your comments. We look forward to speaking with you soon. Honda North Danvers, MA

Helpful
October 19, 2013

Tim kept me up to speed with everything that was needed Tim kept me up to speed with everything that was needed to get my car on the road, because it was very expensive he was sensitive to that as well. More

by polar19s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Oct 21, 2013 -

Honda North responded

Dear Polar19s, Thank you for your comments on DealerRater about Tim and your recent service appointment at Honda North. If there is anything else you need with your car, you can always contact Tim or Honda North’s Service Manager, Steve Bouchie, at 978-539-5039. Thanks again for your nice review. We look forward to seeing you again at your next scheduled service. Honda North Danvers, MA

Helpful
October 19, 2013

This is the third car I've purchased from Honda North. Sales and service were great as usual! I highly recommend Honda and Honda North. More

by MJGilreath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Oct 21, 2013 -

Honda North responded

Dear MJGilreath, Thank you for your high rating and recommendation on DealerRater about your recent visit to Honda North. We appreciate your business. If there is anything that you need with your new vehicle, please don’t hesitate to call Honda North’s Service Manager, Steve Bouchie, at 978-539-5039. He is happy to help at any time! Thanks again for your nice comments. We look forward to seeing you again soon. Honda North Danvers, MA

Helpful
October 19, 2013

Everything went well. The agents were friendly and the technicians got the work done quick. The only thing that was bad was that it looks as if when they were installing the accessories they put a scratch More

by rayi99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
vic
Report | Print
Oct 21, 2013 -

Honda North responded

Dear Rayi99, Thank you for your comments on DealerRater regarding your recent service visit to Honda North. Customer service is always our number one priority at the dealership, so we appreciate your review. If you get a moment, can you please contact Steve Bouchie, Honda North’s Service Manager at 978-539-5039 as he like to speak with you about the scratch on your door and schedule a time to repair it right away. Thanks again, Ray, for your business. We look forward to talking with you soon. Honda North Danvers, MA

Helpful
October 18, 2013

Three different lights lit up my dash board as I was on my way home. Rather than drive directly home, I drove to the dealership. It was near the end of the day, so I wasn't sure that the Service departmen More

by js3dlhs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Oct 18, 2013 -

Honda North responded

Dear Js3dihs, Thank you for your high rating on DealerRater regarding your recent service visit to Honda North. We’re glad to hear that our service technician not only diagnosed your issue, but was able to fix it so quickly. Customer service is always our number one priority at Honda North, so thank you for your comments (and your business)! If there is anything else that you need with your car, please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager at 978-539-5039 at any time. Thanks again for your kind words. We look forward to seeing you again soon at our dealership. Honda North Danvers, MA

Helpful
October 17, 2013

I pulled into Express Service at 6:30pm for what I thought would be a quick fix. Tim explained the situation and that it would take an hour to fix. During the entire process he was professional, empat More

by LidiaMacDonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim & Lucky
Report | Print
Oct 18, 2013 -

Honda North responded

Dear Lidia, Thank you for your positive review on DealerRater about your recent visit to Honda North. We’re glad to hear that Tim was able to not only answer all of your questions, but our service team was able to perform the work on your car. If you happen to have any additional questions about your service or your extended warranty, as always, you can contact Tim or Honda North’s Service Manager, Steve Bouchie at 978-539-5039. They’re there to help at any time! Thanks again, Lidia, for your kind words. That was nice of you to take the time to write a review. We look forward to seeing you again at your next service appointment. Honda North Danvers, MA

Helpful
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