Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda North
Danvers, MA
1,899 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,899 reviews
January 09, 2014
I wish I had come to Honda North before buying my Kia had nothing but a HORRIBLE experience with Commonwealth Will always come to Honda North for any purchases from now on. Carol Glad I bought my Jeep from nothing but a HORRIBLE experience with Commonwealth Will always come to Honda North for any purchases from now on. Carol Glad I bought my Jeep from you people More
by Adara
Employees Worked With
Dennis
January 09, 2014
Where else can you go and get an oil change in 40 minutes? And the place was busy! Friendly service. People seem happy to work there. minutes? And the place was busy! Friendly service. People seem happy to work there. More
by krbamb
Employees Worked With
Tall, friendly blonde woman greeted me and took my car for an oil change. I'm sorry I forgot her name.
January 07, 2014
Very good. I bought my car here after getting a very honest check up on my prior car. I think being employee owned makes a big difference. Lots of pride in their work! honest check up on my prior car. I think being employee owned makes a big difference. Lots of pride in their work! More
by gooligan1
Employees Worked With
I didn't read his name tag. Smiling, cheerful, American of Asian ancestry, and delightful.
January 05, 2014
I brought my Accord in for a scheduled oil change. It is the second of two cars that I bought new and service here so far over the last 10 years. Consistently great overall experience. Consistently honest. the second of two cars that I bought new and service here so far over the last 10 years. Consistently great overall experience. Consistently honest. Consistently polite. Consistently respectful. Consistently friendly. I actually enjoy going there. Lucky continues the trend. More
by jc2lately
Employees Worked With
Lucky Chan
January 04, 2014
I have never shopped with Honda North before but I was very impressed with the the showroom, the speed I was addressed with upon arriving, the willingness, and overall presentation of Joshua Hersey on beh very impressed with the the showroom, the speed I was addressed with upon arriving, the willingness, and overall presentation of Joshua Hersey on behalf of Honda North. My wife is handicapped and I needed to see if my wife could comfortably get into a CRV, and she could. The quality of service Joshua gave my wife and I was excellent, even pulling the car right up to the end of a level walkway so my wife could get in. Upon my return alone Honda North from taking my wife home Joshua met me and we went right to work. I test drove the same CRV my wife got into and was blown away by Joshua's product knowledge of the vehicle, a Honda's resale value and the Honda itself as well as your dealership. Once the negotiations started at no time did I feel disrespected, pushed or pressured to buy, not from Joshua or the other two men I dealt with. Everybody was respectful, pleasant and professional. I got all the vehicle I wanted for, in the end, the actual price I could afford, they all played the game very well and I held my own until I got what I came for. Overall a job well done.I would definitely recommend Honda North to my friends. Richard DeVirgilio Proud owner of a 2014 CRV More
by RichDeVirgilio
Employees Worked With
Joshua Hersey
January 02, 2014
It is a wonderful experience to have my service provider contact greet in in my car, give me an accurate estimate of the time to perform the initial oil change and fluid top off, provide me a coupon for a c contact greet in in my car, give me an accurate estimate of the time to perform the initial oil change and fluid top off, provide me a coupon for a complimentary beverage, direct me to the waiting area, then upon completion of the job go over in detail what tasks were performed and provide me a coupon for a complimentary car wash when the weather turned warm enough. The rug vacuuming was much appreciated. More
by gazebo3e4
Employees Worked With
casey
January 02, 2014
I could not have asked for a more helpful and pleasant sales associate. I greatly appreciated Vicky's and the Honda North staff's service. I will definitely return for more business. sales associate. I greatly appreciated Vicky's and the Honda North staff's service. I will definitely return for more business. More
by Webstersarah
Employees Worked With
Vicky
December 31, 2013
My Battery died on my 2008 Honda Accord... The service manager took the time to research the battery from the previous owner and found that the warranty was still good...Saving me the cost of the battery. manager took the time to research the battery from the previous owner and found that the warranty was still good...Saving me the cost of the battery. Service was quick and complete, everyone was very friendly and professional. I even saw our sales rep Evy who took the time to come over and speak to us even though it had been a year since we saw her last. All in all it was a very pleasant experience. More
by dixpark
Employees Worked With
Dennis Howell
December 31, 2013
Zach was prompt, respectful and made me feel like I could trust him. Honda North overall offers a great experience. I would definitely recommend him to others. trust him. Honda North overall offers a great experience. I would definitely recommend him to others. More
by Cmchatellier
Employees Worked With
Zack
December 31, 2013
Hi, I arrived at the Honda North Express Service Hi, I arrived at the Honda North Express Service Center on Saturday 12/28 at 11:55 pm. Three individual service employees were walking by and did n Hi, I arrived at the Honda North Express Service Center on Saturday 12/28 at 11:55 pm. Three individual service employees were walking by and did not greet me until ~20 minutes later while I was in the car in the Express Service Lane. The employees saw me but chose not to acknowledge me. I'm not sure if its because Honda North is close for lunch at this time or not but letting me know would have helped. When another SUV drove to the side of where my vehicle was only then did an employee (assumed to be Denis Howell since his name is listed as the ADVISOR on the receipt) step out to greet me and ask what type of services I was requesting. His estimate for my MA State Inspection Sticker and Oil Change was "an hour and 15 minutes to an hour and 30 minutes" due to what he described as the service dept being held up with other cars. The services were not complete until 2:10 pm. At least EIGHT other individuals some for car repairs, many for oil changes and at least 2 other individuals for a combination of the MA state inspection sticker and oil change arrived after I did and service for them was complete before me. I understand that some of them had appointments but I do not believe all did. Either way, I wouldn't have mind if the Service department was running late, but choosing not to let me know that Service was running late I feel is a problem. Sales and service was great when I originally purchased the car but over the past year, I've noticed that its been taking service longer each time for my oil change (with and without an appointment) and employees are less friendly. Upon letting me know that the vehicle was was ready "Dennis" did not apologize or acknowledge the fact that his estimated time was late and I felt that the way he talked to me was as if I was a bother to him. Based on the last few experiences at Honda North I may not recommend this dealership and service department to others. I had greatly appreciated the employees when I initially purchased the car but have noticed that the older the car is the less pleased employees seem to see me. I hope that this review will allow Honda North and its employees to improve on their service. Thanks. More
by LisaD3262
Employees Worked With
Denis Howell
