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Honda North

Danvers, MA

4.8
1,957 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,957 reviews

March 19, 2014

Love these guys. This is our 4th vehicle within a small amount of time. Wouldn't go anywhere else. Always a good experience!!!! Thank you More

by Katrinawill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan riddick
Mar 21, 2014 -

Honda North responded

Dear Katrina, Thank you for your glowing review about your Honda North sales experience. We appreciate your repeat business and are thrilled to learn you enjoyed working with Jonathan, he'll be happy to hear your compliments. Katrina, as an employee owned company, customer service is our top priority and we thank you for your business and trust. We look forward to servicing you again in the future! Honda North Danvers, MA

Mar 24, 2014 -

Honda North responded

Dear Katrinawill@gmail.com, Thank you for taking the time to send us your feedback about your experience at Honda North. We sincerely appreciate you kind words. We are happy to learn you are pleased with Jonathan and our sales team at Honda North. As always, please don't hesitate to call us if there is anything that you need with your new vehicle. Thank you again for your comments - and your repeat business too! We sincerely appreciate it. Honda North Danvers, MA

March 18, 2014

I just needed an inspection sticker, but I made the trip from Gloucester anyway. I really like your service center and I appreciate having the car vacuumed when I bring it in. As I get older, these things More

by dianegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 19, 2014 -

Honda North responded

Hi Dianegal, Thank you for your feedback and review pertaining to your recent service appointment at Honda North. We appreciate that you chose to come to our dealership to have your inspection fulfilled. We are glad to hear that you continue to enjoy our service center. As an employee owned company, our staff enjoys going the extra mile for our customers and even doing the little things like a vacuum and car wash is our way of saying thanks. We look forward to servicing you again in the future! Honda North Danvers, MA

March 17, 2014

Susan was very helpful, friendly and informative. Great experience. The service was quick, I did not even get a chance to finish my free cup of tea. More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Madden
Mar 18, 2014 -

Honda North responded

Dear Ssgonick, Thank you for your glowing review! We are happy to learn you were pleased with the service you received during your appointment at Honda North. While speedy and satisfactory service is our goal, we'll be sure to make sure you get a chance to finish your tea next time! Again, thank you for sharing your feedback. Susan will be happy to hear your compliments. We look forward to seeing you at your next service appointment. Honda North Danvers, MA

March 17, 2014

My family was looking to upgrade from an older Honda Pilot that to a somewhat newer one (although not brand new) and had a general sense of the year, features, and price range. Peter was exactly the sa More

by johnfmarino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Mar 18, 2014 -

Honda North responded

Dear John, Thank you for your continued business, compliments and feedback about your sales experience with Honda North. We are thrilled to hear you enjoyed working with Peter-he will be excited to hear your compliments. Customer satisfaction is always our top priority and we love to hear from our satisfied customers. John, please don't hesitate to contact the Honda North team if there is anything you need with your new Honda. Congratulations again on your new car! We look forward to seeing you at your car's first service appointment. Honda North Danvers, MA

March 14, 2014

Everyone was very nice and professional. Ben and Steve were great to deal with. They were very informative so that we could make our decision. More

by mjcoglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Katz and Stephen Bouchie
Mar 14, 2014 -

Honda North responded

Dear mjcoglia, Thank you for your review, Ben and Stephen will be excited to hear your comments. We appreciate the time you took to to send us your feedback and are thrilled you allowed us to assist you in the car buying process. Congratulations again on your new car! We look forward to seeing you at your first service appointment. Honda North Danvers, MA

March 13, 2014

Peter was very professional all throughout the sales process. No high pressure, he knew every detail of the car and was completely able to answer all our questions More

by BLKK64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Anderson
Mar 14, 2014 -

Honda North responded

Hello BLKK64, Congratulations on your new car purchase and thank you for your kind words! We are thrilled to hear you enjoyed working with Peter. We appreciate your business and look forward to seeing you at your first service appointment. Thank you again. Honda North Danvers, MA

March 12, 2014

The required service was explained to me in detail. I was kept informed of progress by telephone as well as being told of problems or other concerns. More

by Jgurrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy O'Keefe
Mar 12, 2014 -

Honda North responded

Hi Jgurrie, Thank you for sharing your experience on DealerRater. We are glad to hear that our service technicians kept you informed throughout the entire servicing process with your vehicle. We look forward to seeing you at your next scheduled service appointment. Thank you, Honda North Danvers, MA

March 12, 2014

Went in with code B123 showing on dashboard. Service writer sold me a 75,000 mile service instead of addressing the service codes. That won't happen again. Did not change the cabin filter per code requi More

by johndonlon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Mar 14, 2014 -

Honda North responded

Hello johndonlon, Thank you for your review on DealerRater regarding your recent service experience at Honda North. We appreciate your feedback and comments. As an employee owned company, we pride ourselves on customer service and satisfaction so we would like the opportunity to speak with you in more detail about your experience at Honda North. We would sincerely appreciate it if you could call Honda North’s Service Manager, SteveBouchie directly at the following number, 978-539-5039 to discuss. John, thank you again for your feedback, we look forward to hearing from you soon! Honda North Danvers, MA

March 11, 2014

I emailed Honda North in the morning and got an afternoon appointment for routine service.My appointment was for 2:50pm my CRV was returned to me at 3:20pm with service complete, my CRV washed and vacuumed! More

by Larrymcd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Howell
Mar 12, 2014 -

Honda North responded

Hi Larry, Thank you so much for your kind words and positive review of Honda North on DealerRater! We are thrilled to hear that you enjoyed working with our service department and that we were able to get you back on the road in a timely manner. Thank you again for choosing Honda North! We look forward to seeing you at your next scheduled service appointment. Honda North Danvers, MA

March 10, 2014

I am so happy with the purchase we made at Honda North. My husband bought me a Honda CRV-LX. Ivanete gave us the idea about this car, told us how good it is. She is an amazing sales person, she's very swee More

by quel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivanete borges, Jameel, Erick,Steve
Mar 11, 2014 -

Honda North responded

Dear Quel, Thank you for your compliments and feedback about your recent sales experience at Honda North. We are thrilled to hear you enjoyed working with Ivanete, Jameel, Erick and Steve. Customer satisfaction is always our top priority at Honda North, so we are excited you enjoyed working with us. Please don't hesitate to contact the Honda North team if there is anything you need with your new Honda CRV-LX. Congratulations again on your new car! We look forward to seeing you at your first service appointment. Honda North Danvers, MA

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