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Honda North

Danvers, MA

4.8
1,888 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,888 reviews

January 09, 2014

Where else can you go and get an oil change in 40 minutes? And the place was busy! Friendly service. People seem happy to work there. More

by krbamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tall, friendly blonde woman greeted me and took my car for an oil change. I'm sorry I forgot her name.
Jan 09, 2014 -

Honda North responded

Hi Krbamb, Thank you for your positive review on DealerRater about your recent service appointment at Honda North. We appreciate your comments and feedback! At Honda North, customer service is our number one priority. We’re happy to hear that our service team was able to get you back on the road so quickly. Please don’t hesitate to call on us again if there is anything else that you need with your car. Thanks again for your kind words. We look forward to seeing you again at your next oil change. Honda North Danvers, MA

January 07, 2014

Very good. I bought my car here after getting a very honest check up on my prior car. I think being employee owned makes a big difference. Lots of pride in their work! More

by gooligan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't read his name tag. Smiling, cheerful, American of Asian ancestry, and delightful.
Jan 07, 2014 -

Honda North responded

Dear Gooligan1, Thank you for your nice comments and positive review regarding your recent service experience at Honda North. We appreciate you taking the time to send us your feedback on DealerRater. At our store, customer service is our number one goal. It's great for us to hear that you were happy with our service to your vehicle. As always, please don’t hesitate to contact us again if there is anything else that you need. We sincerely appreciate your business! Thanks again for your feedback. We look forward to seeing you at your next service. Stay warm! Honda North Danvers, MA

January 05, 2014

I brought my Accord in for a scheduled oil change. It is the second of two cars that I bought new and service here so far over the last 10 years. Consistently great overall experience. Consistently honest. More

by jc2lately
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Jan 06, 2014 -

Honda North responded

Dear Jc2lately, Thank you for your positive review and ratings on DealerRater about your recent service appointment at Honda North. We sincerely appreciate it. At our dealership, our customer service is always our number one priority. We’re happy to know that our service team was both helpful and friendly. Please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039, if there is anything else that you need with you car. Thanks again for your comments. We'll see you again soon at your next service appo Honda North Danvers, MA

January 04, 2014

I have never shopped with Honda North before but I was very impressed with the the showroom, the speed I was addressed with upon arriving, the willingness, and overall presentation of Joshua Hersey on beh More

by RichDeVirgilio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Hersey
Jan 06, 2014 -

Honda North responded

Dear Richard, Thank you for your positive comments on DealerRater about your recent visit to Honda North. We sincerely appreciate your business. It was also nice of you to take the time to send us your feedback. At Honda North, our customer service is our company foundation. We’re glad to hear that Joshua and our sales team were helpful in the purchase of a new Honda CR-V. Please don’t hesitate to contact us if there is anything else that you need with your vehicle. Thanks again, Richard, for your business – and your recommendation too! We look forward to seeing you at your first service appointment. Honda North Danvers, MA

January 02, 2014

It is a wonderful experience to have my service provider contact greet in in my car, give me an accurate estimate of the time to perform the initial oil change and fluid top off, provide me a coupon for a c More

by gazebo3e4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
casey
Jan 02, 2014 -

Honda North responded

Dear Gazebo3e4, Thank you for the positive review about your recent service appointment at Honda North. We appreciate you taking the time to send us your feedback on DealerRater. At Honda North, customer service is our number one goal. We're glad to hear that you had a wonderful experience when visiting our service department. Don't hesitate to call us again if there is anything that you need with your vehicle. Thanks again for your feedback. Safe travels and we'll see you again soon. Honda North Danvers, MA

January 02, 2014

I could not have asked for a more helpful and pleasant sales associate. I greatly appreciated Vicky's and the Honda North staff's service. I will definitely return for more business. More

by Webstersarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicky
Jan 03, 2014 -

Honda North responded

Hi Webstersarah, Thank you for your kind words and positive review on DealerRater about your recent visit to Honda North. At our store, customer service is always our number one priority. We’re happy to hear that Vicki and our sales team were helpful to you in choosing a new vehicle. Please don't hesitate to call if there is anything that you need with your new car. Thanks again for your nice comments - and your business too! We hope you have great New Year, and look forward to seeing you when you come in for service. Honda North Danvers, MA

December 31, 2013

Hi, I arrived at the Honda North Express Service Hi, I arrived at the Honda North Express Service Center on Saturday 12/28 at 11:55 pm. Three individual service employees were walking by and did n More

by LisaD3262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Denis Howell
December 31, 2013

My Battery died on my 2008 Honda Accord... The service manager took the time to research the battery from the previous owner and found that the warranty was still good...Saving me the cost of the battery. More

by dixpark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Howell
Dec 31, 2013 -

Honda North responded

Dear Dixpark, Thank you for your positive comments and review about Honda North and your recent service experience at our dealership. We appreciate your kind words! Customer service is the foundation of our store. We're happy to hear that our service team answered all of your questions and was able to get you back on the road so quickly. We look forward to seeing you again soon for service. Thanks again for your nice comments. Have a great New Year! Honda North Danvers, MA

December 31, 2013

Zach was prompt, respectful and made me feel like I could trust him. Honda North overall offers a great experience. I would definitely recommend him to others. More

by Cmchatellier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Dec 31, 2013 -

Honda North responded

Dear Cmchatellier, Thank you for your positive comments and review on DealerRater about your recent service appointment at Honda North. At our dealership, we always strive to make customer service our top priority. We’re glad to hear that Zach was both prompt and trustworthy in your conversations with him. Please don’t hesitate to call Zach again if there is anything else that you need with your car, or Honda North's Service Manager, Steve Bouchie at 978-539-5039. Thanks again for your kind words and business - we sincerely appreciate it. Happy New Year to you and your family! Honda North Danvers, MA

December 31, 2013

The service was very fast, and friendly. My wife and I didn't even get a chance to finish our breakfast sandwiches. The service lady, explained what they did. She also explained that I should get an inter More

by PaulBedard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember the lady's name
Dec 31, 2013 -

Honda North responded

Dear PaulBedard, Thank you for your positive review and comments on DealerRater about Honda North. We sincerely appreciate your feedback. At our dealership, customer service is always our number one priority. It is good to hear that you're happy with our service. If there is anything else that you need with your car, please don't hesitate to contact Steve Bouchie, Honda North’s Service Manager, at 978-539-5039 at any time. Thanks again, Paul, for your comments. We look forward to seeing you again soon. Have a great New Year! Honda North Danvers, MA

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