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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.7
1,825 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,825 reviews

December 07, 2013

Dominic was thorough when describing my options for a new civic lease. He did not rush me or try to get me into a lease payment that I wasn't comfortable with. I gave Dominic an excellent rating because of More

by AnneMary123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
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Dec 10, 2013 -

Honda North responded

Dear AnneMary123, Thank you for your nice comments and positive review about your recent sales experience at Honda North. We appreciate you taking the time to send us your feedback on DealerRater. As an employee owned company, our number one goal is always our customer service and how we treat our customers. We’re glad to hear that Dominic was helpful, friendly and responsive to all of your questions. As always, please don’t hesitate to call Dominic or Honda North’s General Sales Manager, Bryan Laskin, at 978-539-5064, if there is anything else that you need with your car. Thanks again for your kind words and your business! We look forward to seeing you at your first service appointment. Honda North Danvers, MA

Helpful
December 07, 2013

Very good deals! Excellent Experience with all team and especially Dominic Rubino, Tom and Zach! Others excellent reasons .... They still continue taking care about your car after the deal/sale... the onli More

by carolinelouchet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
Report | Print
Dec 10, 2013 -

Honda North responded

Dear Caroline, Thank you for your nice comments on DealerRater about the sales process at Honda North. We appreciate you taking the time to send us your feedback. At Honda North, our number one goal is always our customer service. We’re happy to hear that Dominic, Zach, and Tom were helpful in your decision process. As always, if there is anything else that you need with your new car, please don’t hesitate to call the dealership to speak with Honda North’s General Sales Manager, Bryan Laskin, at 978-539-5064. Thanks again, Caroline, for your kind words and business. We look forward to seeing you again when you bring your car in for service. See you then! Honda North Danvers, MA

Helpful
December 06, 2013

From the making my appointment to checking in with my service advisor everything was easy.. My car was ready at the time I was told and I was in and out in no time. Thank you for the great service Vic, More

by cohack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Report | Print
Dec 06, 2013 -

Honda North responded

Hi Cohack, Thank you for taking the time to share your recent experience at Honda North on DealerRater. Since customer service is our number one priority, we are thrilled to hear that you had a wonderful experience with Vic and the rest of our service technician team. Thank you for choosing Honda North! We look forward to seeing you at your next scheduled service visit. Honda North Danvers, MA

Helpful
December 06, 2013

This was a very friendly and informative visit. I just got a 25000 oil change on my 2010 Honda CRV. It was a short visit, just enough time for cup of coffe. More

by FCatino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Dec 06, 2013 -

Honda North responded

Dear FCatino, Thank you for your positive review on DealerRater regarding your recent service appointment at Honda North. We appreciate you choosing our dealership. As an employee owned company, customer service is always our number one priority. If there is anything else that you need, please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039. Thanks again for your nice comments and for choosing Honda North. We look forward to seeing you again soon. Have a wonderful holiday season. Honda North Danvers, MA

Helpful
December 05, 2013

My service experience was very good. Vic Gillespie kept My service experience was very good. Vic Gillespie kept me informed and my car was repaired in punctual manner. Very happy with my service experien More

by cvburd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Report | Print
Dec 05, 2013 -

Honda North responded

Dear Cvburd, Thank you for your nice note on DealerRater about your recent service visit to Honda North. As an employee owned company, customer service is very important to us. We’re glad to hear that Vic answered all of your questions, and our service tech team was able to get you back on the road so quickly. Thanks again for your kind words and business – we appreciate it. We look forward to seeing again at your next service appointment. Honda North Danvers, MA

Helpful
December 04, 2013

Honda North is just a great place to buy and service your car, and the people who work there are always ready to help you in any way they can to make your vist a great experience. Phil Folse More

by Philfolse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic and Mike
Report | Print
Dec 04, 2013 -

Honda North responded

Hi Phil, Thank you so much for your kind words and review of Honda North. We are glad to hear that you continue to enjoy working with our sales and service teams at the dealership with each visit. As an employee owned company, our knowledgeable staff value you and want to serve you with a positive and pleasant experience at all times. Thank you for choosing Honda North! Honda North Danvers, MA

Helpful
December 04, 2013

I leased a CRV from Honda North in 2011. I was told incorrect information regarding what services would be covered from the sales guy and over the next 2-3 years found out something new every few month More

by JMP85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan & Harry
Report | Print
Dec 06, 2013 -

Honda North responded

Dear JMP85, Thank you for your feedback on DealerRater regarding your customer experience at Honda North. As an employee owned company, customer service is very important to us. For the 40 years Honda North has been in business, our track record certainly has been one of service excellence, ensuring that the entire customer experience, from sales to service, is a positive one. That’s why we’re surprised to hear your comments, especially those about being unable to satisfy all of your expectations with your 2011 Honda CRV. We wish you the best of luck with your new CRV. If there is ever anything in the future that we can do to service your new car, please don’t hesitate to contact Honda North’s Service Manager, Steve Bouchie, at 978-539-5039. Honda North Danvers, MA

Helpful 1
December 01, 2013

This service gets all 5's because of Kyle's responsiveness, friendliness, because of the quality of the diagnoses and the work, and because of the overall experience (clean, inviting facilities More

by fluby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Report | Print
Dec 02, 2013 -

Honda North responded

Dear Fluby, Thank you for your positive comments on DealerRater about your recent service appointment at Honda North. We sincerely appreciate your feedback. At our dealership, our number one goal is always our customer service. We’re glad to hear that Kyle was both friendly and responsive to all of your questions. As always, please don’t hesitate to call Kyle or Honda North’s Service Manager, Steve Bouchie, at 978-539-5039, if there is anything else that you need with your car. Thanks again for your kind words. We look forward to seeing you again at your next scheduled service. Honda North Danvers, MA

Helpful
November 30, 2013

I went in for a 100,000 mile tune up, and they told me that they didn't know what I meant by a tune up. They kept redirecting me to B or I level services. I paid for a series I service, which included che More

by kkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vic Gillespie
Report | Print
Helpful
November 30, 2013

Kyle Quinn is the ultimate classy knowledgeable service man. He always greets us professionally and goes out of his way to be helpful. Kyle is a major reason we return to Honda North for service of our cur More

by jclburt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle quinn
Report | Print
Dec 02, 2013 -

Honda North responded

Dear Jclburt, Thank you for your satisfactory review of Honda North about your recent service appointment. That was nice of you to send us your comments. At our dealership, our goal is to ensure that the customer experience is positive. We’re very happy to hear that Kyle was helpful and answered all of your questions. Please don’t hesitate to call Kyle or Steve Bouchie, Honda North’s Service Manager at 978-539-5039, if there is anything else that you need with your vehicle. Thanks again for your feedback and continuing to choose Honda North. We look forward to seeing you again soon. Honda North Danvers, MA

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