Honda North

Even though I didn't have an appointment & needed major service, I was taken in quickly and the work was completed within the time frame stated. Tim was friendly and courteous and provided all of the major service, I was taken in quickly and the work was completed within the time frame stated. Tim was friendly and courteous and provided all of the information required in language I could easily understand. I have always serviced this vehicle at Honda North and will continue to do so. More

As always, from the time I drive up to the time I leave everyone is courteous, professional and I never feel anyone has a condescending attitude. Thank you for your consistent good quality service. everyone is courteous, professional and I never feel anyone has a condescending attitude. Thank you for your consistent good quality service. More

Your service department is excellent, as soon as I came in I was taken care of right away. Miss Madden asked if I would like a drink while I waited and I got a coffee. The man who took care of my oil chan in I was taken care of right away. Miss Madden asked if I would like a drink while I waited and I got a coffee. The man who took care of my oil change also took care of another small problem with my windshield. More

I brought my new Honda CRV in for its second service of oil change etc. The entire Honda North Staff is represented well to their customers and I have been happy with the service since the moment I purchas oil change etc. The entire Honda North Staff is represented well to their customers and I have been happy with the service since the moment I purchased my new 2013 car. The reason I gave a "3" to the 'overall experience', and a "3" to the 'quality of work' is as follows: The technicians were not busy on the morning I brought my car in for service; as a matter of fact, they completed my car's service within 30 minutes. I asked that my car be washed and, if possible, vacuum the interior mats. Neither of those were done and the service department employee stated that they do not wash cars when the temperature reaches the freezing mark (it was 28 degrees). They did not vacuum either, and stated that the service of 'vacuuming' was only part of their 'detail' service...and I could make an appointment for that if I wanted. So off I went, thinking that it seemed strange why they couldn't wash my car. I went down the street to my reputable car wash/detail facility where they washed, waxed and applied wheel brightener. I paid $17 for a service that I should have received at Honda North at no cost to me. The owner of the car wash facility said there was no reason why a car could not be washed on that day as long as I was going to drive it for awhile afterwards, to let everything dry. Obviously I was disappointed in the service care at Honda North on this day, but I would still rate their 'customer care' very highly. More

Oil change was done quickly, the rep explained in detail what was done and the status of my car....plus provided it for free since I had my last major service performed there. I have both my Accord and Pil what was done and the status of my car....plus provided it for free since I had my last major service performed there. I have both my Accord and Pilot serviced at Honda North for all scheduled maintainenances....they always do a fantastic job. More

Everything was fine, I have no complaints, and Dennis is a very efficient service person. He even had another service person help him check my phone/car bluetooth. a very efficient service person. He even had another service person help him check my phone/car bluetooth. More

The 30K mile service was explained in detail, the rental car sign up was quick. Notifications of the service progress were received. The car was detailed after the service was performed. The overall sati car sign up was quick. Notifications of the service progress were received. The car was detailed after the service was performed. The overall satisfaction of both services: Excellent. More

Chad was friendly, took us for a ride of our new car, showed us the features of the car,answered questions we had and brought us to look at other cars as we requested. Thanks Chad! Xueming showed us the features of the car,answered questions we had and brought us to look at other cars as we requested. Thanks Chad! Xueming More

Work with the sales field was excellent, overall had a very good experience. The sales process was very easy, both Ben and the sales manager did a great job. very good experience. The sales process was very easy, both Ben and the sales manager did a great job. More

Traded in my existing Honda to lease a newer model. Terms of the trade-in/lease was exactly what I was looking for and service was prompt. of the trade-in/lease was exactly what I was looking for and service was prompt. More