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Honda North

Danvers, MA

4.8
1,888 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,888 reviews

January 26, 2014

I was met immediately upon arrival. Told how long it would take. The person was extremely friendly. And the work was done quicker than anticipated. They explained the review of my vehicle so I would More

by khnatowicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't get his name, but he was fantastic.
Jan 27, 2014 -

Honda North responded

Dear khnatowicz@yahoo.com, Thank you for your nice comments and positive review regarding your recent service visit to Honda North. Customer service is the number one priority at our dealership. We're happy to hear that we were able to get you back on the road so quickly. Please don’t hesitate to contact us again if there is anything else that you need with you car. Thanks again for your feedback - we sincerely appreciate your business. We look forward to seeing you again soon at your next service appointment. Honda North Danvers, MA

January 25, 2014

Customer service was excellent, safety recall work and back door roller replacement was fine. Price seemed high for replacement rollers, and they did not clean the "track" that the rollers slide on (which More

by cindygrondin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette
Jan 27, 2014 -

Honda North responded

Dear Cindygrondin, Thank you for your positive review about Honda North on DealerRater. We sincerely appreciate you taking the time to send us your feedback. At Honda North, customer service is always our number one goal. We'd like to speak with you again about your recent service appointment. When you can, please contact Steve Bouchie, Honda North's Service Manager at 978-539-5039. Thanks again for your feedback and business. We look forward to speaking with you soon. Honda North Danvers, MA

January 24, 2014

Very thorough in helping with service. Listened to the problem I had with the vehicle and addressed the issue promptly. Helped answer additional questions I had as well. More

by poofyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy O'Keefe
Jan 24, 2014 -

Honda North responded

Hi poofyy, Thank you for taking the time to share your feedback. We are excited to learn that Timothy O'Keefe was able to address your needs during your recent service experience at Honda North. We value your car and you as customer and are thankful for your business. We appreciate your comments and look forward to seeing you at your next scheduled service appointment! Honda North Danvers, MA

January 24, 2014

I was WAY overdue for an oil change and expected being admonished by the technician, but he was very friendly and understood my situation. Service was very prompt, and waiting area very comfortable. More

by Bhabina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis
Jan 27, 2014 -

Honda North responded

Dear Bhabina, Thank you for your nice comments and positive review regarding your recent visit to Honda North's service department. We appreciate your feedback on DealerRater. At our dealership, customer service is our number one priority. As always, please don’t hesitate to contact us again if there is anything else that you need. We sincerely appreciate your business. Thanks again for your feedback. We look forward to seeing you again soon. Honda North Danvers, MA

January 24, 2014

Received courteous informative and quick service from this dealership..The price of my vehicle was affordable and the vehicle had more accessories than I had expected. More

by username8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Jan 27, 2014 -

Honda North responded

Hi Username8, Thank you for your positive review regarding your recent sales visit to Honda North. We sincerely appreciate you taking the time to send us your feedback on DealerRater. At our store, customer service is our number one priority. It's great for us to hear that you were happy with Peter and the service he provided. As always, please don’t hesitate to contact us again if there is anything else that you need. We appreciate your business! Thanks again for your feedback. We look forward to seeing you again soon at your first service appointment. Honda North Danvers, MA

January 23, 2014

I went in to Honda North looking to trade in my old car and get into a new one and they did a fantastic job of finding the perfect car for me. More

by jda8260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Jan 24, 2014 -

Honda North responded

Dear jda8260, Congratulations on your new car and thank you for your positive feedback about your recent sales experience at Honda North. We’re glad to hear Peter was able to assist you in finding the perfect car! Please don’t hesitate to call on us again if there is anything else you need with your car. Customer service is always our number one priority at Honda North. Thank you again for your business and kind words. We look forward to the opportunity to service your vehicle in the future. Honda North Danvers, MA

January 23, 2014

I came in for an oil change so I used the Express Service. It was excellent. I was in and out under 30 minutes. The gentleman welcoming me to your Service Center was friendly and polite. I also a More

by lbeau218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Jan 24, 2014 -

Honda North responded

Dear lbeau218, Thank you for taking the time to share your recent Honda North experience with the dealerrater community. The Honda North team is excited to learn you are happy with the service you received from Lucky Chan and that your service experience was fantastic and timely; Customer Service is our top priority. We thank you for your business and look forward to the opportunity to meet your car needs in the near future. Honda North Danvers MA

January 21, 2014

I had called earlier in the day, was told that I needed no appointment, when a good time of day would be, was met ay door upon arrival, and the service was performed quickly. I know that today's business More

by whobbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Madden
Jan 22, 2014 -

Honda North responded

Hi Whobbie, Thank you for sharing your recent service experience at Honda North on DealerRater. We're glad to hear that you enjoyed working with Susan and that overall the experience was a positive one. We truly appreciate your comments and are especially happy to hear that due to providing you with excellent customer service that you purchased a vehicle from our dealership. Thank you again for your kind words. We look forward to seeing you at your next scheduled service appointment! Honda North Danvers, MA

January 21, 2014

My experience with Dave was awsome. He is was so friendly, helpful and patient. He never pressured me into anything I wasn't sure of. In the end I walked out completely happy and satisfies with my n More

by evelyn03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Muran
Jan 22, 2014 -

Honda North responded

Hi Evelyn03, Thank you so much for your kind words and review of Honda North on DealerRater! We are so glad to hear that you enjoyed working with Dave and that overall your purchasing experience was a positive one! Congrats on your new car, we look forward to showing you the same customer service when you come in for your first scheduled service appointment. Thanks again, Honda North Danvers, MA

January 20, 2014

Tim was friendly and very helpful and researched whether the vehicle was under factory warranty. So glad it was! Service was quick and efficient and car was beautifully washed when I got back in. Thanks More

by anncook5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Tim.....VERY helpful!
Jan 21, 2014 -

Honda North responded

Dear Anncook5, Thank you for your positive comments and review on DealerRater about your recent service visit to Honda North. We’re glad to hear that Tim was friendly and helpful, and that our service team was able to get you back on the road so quickly. Customer service is always our number one priority at Honda North. Please don’t hesitate to call on us again if there is anything else that you need with your car. Thanks again for your kind words. We appreciate your comments and feedback. We'll see you again soon at your next service appointment. Honda North Danvers, MA

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