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Honda North

Danvers, MA

4.8
1,899 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,899 reviews

February 13, 2014

I only gave 2 stars for price b/c replacing 2 headlight bulbs cost over $60!!! It seems like there is a huge markup on parts and labor More

by Paradisealoha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Feb 13, 2014 -

Honda North responded

Dear Paradisealoha, Thank you for taking time share feedback on Dealerrater.com. We are thrilled to hear you enjoyed the service you received when working with Kyle at your recent Honda North appointment! As an employee owned company we understand how important price is and make every effort to provide the best value for our customers and their cars. One way we do this is by servicing our vehicles with certified manufacturer parts specific to that vehicle. This allows Honda North to ensure our customers will get the longevity they desire. We thank you for your business and look forward to seeing you at your next service appointment. Honda North Danvers, MA

February 11, 2014

My car wasn't washed, we weren't given free drink coupons like we have been given all times in the past, there were long wait times, and our extra issues were barely addressed and explained how to fi More

by valerieboyns
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure
February 11, 2014

I never expected to walk out of there with such a nice car on my budget. Peter was great to deal with--listened to what I wanted and was very aware of our budget. Funny thing is I honestly thought the c More

by neesb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Feb 11, 2014 -

Honda North responded

Hi neesb, Thank you for allowing Honda North to assist you with finding the perfect car for your budget; it was our pleasure. Your comments and feedback mean a lot-customer service is always our number one priority. We'll be sure to relay your compliments to Peter! Please feel free to contact us if we can be of any service in the future. Honda North Danvers, MA

February 11, 2014

I was greeted by a service person when arriving for my 5000 mile service. He took the vehicle in and the service time was short. When done and the car washed he brought the paperwork to me and quickly w More

by jhieber378
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Howell
Feb 11, 2014 -

Honda North responded

HI jhieber378, Thank you for taking the time to share your recent service experience at Honda North here on dealerrater.com. We are thrilled you found service to be both easy and friendly. We look forward to seeing you at your next service appointment and will tell Denis Howell how pleased you were with the service you received. Thank you again. Honda North Danvers, MA

February 11, 2014

Service was great. Had blue tooth installed, However, I'm not too happy. The sound is not very good, lots of static. I need to play with it a bit more but will probably be back to have it looked at. More

by TMM0220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Feb 11, 2014 -

Honda North responded

Hi TMM0220, Thank you for your nice comments and positive review regarding your recent service visit to Honda North; We'll be sure to give Dave the compliment! We would love to invite you back into Honda North to take a look at the blue tooth once more. Please don’t hesitate to call Steve Bouchie, Honda North's Service Manager at 978-539-5039. Thanks again for your comments and feedback. We look forward to seeing you soon. Honda North Danvers, MA

February 09, 2014

It was amazing - I barely had a chance to sit down and check my email on my phone when my oil change was complete. And to boot it turned out to be free because I've been a loyal customer! I'm beyond happy More

by TinaCurrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
Feb 10, 2014 -

Honda North responded

Hi Tina, Thank you for your nice comments and positive review regarding your recent service visit to Honda North. At our dealership, customer service is always number one goal. We're excited to hear that you were happy with our service. Please don’t hesitate to contact us again if there is anything else that you need with you vehicle. Thanks again for your comments and feedback. We look forward to seeing you again soon. Honda North Danvers, MA

February 08, 2014

From the first contact online with Ashley to the day I was able to finally purchase the 2009 CRV -- that I am "in love with" by the way-- I was impressed with the professional but personal attention I was More

by RoadHousePress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Anderson
Feb 10, 2014 -

Honda North responded

Dear Susan, Thank you for your nice comments and positive review regarding your recent visit to Honda North. Customer service is the number one priority at our dealership. We're happy to hear that Peter and our sales team at Honda North were able to assist you so well. Please don’t hesitate to contact us again if there is anything else that you need with you car. Thanks again for your feedback - we sincerely appreciate your business. We look forward to seeing you again soon at your first service appointment. Honda North Danvers, MA

February 05, 2014

This is second new vehicle purched at this dealership,first one for my daughter, 2010 Honda Accord. Very satisfied with professionalism of sales and service people and highly skilled and knowl More

by GAK102748
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Assad Melki,
Feb 05, 2014 -

Honda North responded

Hi GAK102748, Thank you so much for sharing your review of Honda North on DealerRater. As an employee owned company, we are delighted to hear that you have been a returning customer due to the exceptional customer service we have provided you. We are also very glad to hear that you enjoyed working with Assad, and that you are beyond satisfied with the professionalism, knowledge, and service that our team has displayed. Congrats on your new Pilot, we look forward to continuing to service you in the future. Thank you! Honda North Danvers, MA

February 05, 2014

Overall, wonderful service experience. I did not give the best possible as I asked for my clock to be set after servicing, and it was not in the last 2 visits ( 1 in January and 1 in February). I do not More

by jjauron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know his name. Susan Madden brought me the bill
Feb 05, 2014 -

Honda North responded

Hi jjauron, Thank you for taking the time to share your review of Honda North on DealerRater. We appreciate your kind words and your feedback regarding your recent visit to our service department. We would love to speak with you further regarding the small details of your service appointment, specifically setting the clock for you. When you have a moment, please give Steve Bouchie (Honda North's Service Manager) a call so that we can ensure this is addressed during your next scheduled service. Thank you again, for choosing Honda North! Honda North Danvers, MA

February 02, 2014

I have bought 3 Honda vehicles from Honda North, and the past two purchases were from sales rep Chad Nobrega. I bought a 2013 Civic from Chad in December. He is far and away the best and most knowledgeable More

by davidk1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
Feb 03, 2014 -

Honda North responded

Hi Davidk1995, Thank you for your nice words and positive review on DealerRater about your recent sales experience at Honda North. We sincerely appreciate all of your business over the years! We’re especially happy to hear that Chad was so helpful and knowledgeable when you were shopping for a new car. Customer service is always our number one priority at Honda North, so again, your comments are great for us to hear. Please don’t hesitate to call on us again if there is anything else that you need with your new Honda Civic. Thanks again for your kind words. We'll see you again soon at your first service appointment. Honda North Danvers, MA

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