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Honda North

Danvers, MA

4.8
1,899 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,899 reviews

February 26, 2014

Well trained sales and service personnel render excellent service. I have been a customer for ten years and appreciate the dealerships emphasis on customer service and satisfaction. More

by DavidMarsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Assad
Feb 26, 2014 -

Honda North responded

Hi David, Thank you for your kind words and your positive review on DealerRater. We are thrilled to hear that you continue to enjoy working with our sales and service teams for all of your Honda needs. As an employee owned company, we value each and every customer and appreciate your business over the past 10 years! Thank you again for your review! Honda North Danvers, MA

February 25, 2014

Great customer service as always. Pleasant experience on a Sunday morning. Would like it to be a little quicker, but I can't complain. Apparently everyone had the same idea for a sunday. More

by Jrment
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky chan
Feb 25, 2014 -

Honda North responded

Hi Jrment, We are happy to learn you were pleased with the service you received during your Honda North appointment and look forward to giving Lucky Chan your compliments. You're right- sunny skies on a Sunday morning often equals car service time! Thank you again for your time-we appreciate your business and feedback. See you at your next appointment! Honda North Danvers, MA

February 25, 2014

Honda North feels like home, and here's why. We just bought our second car from the same dealer at Honda North. All the staff that helped us to purchase our new car were quite courteous and knowledgable More

by Ozaslan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Feb 26, 2014 -

Honda North responded

Hi Ozaslan, Thank you for such a lovely note and review of Honda North! We are so happy to hear that you are a returning customer based off of the service we have provided you. Customer satisfaction is our top priority so we are thrilled that you enjoy working with us. Peter, as well as our entire sales and service staff are knowledgeable of the products and are here to help our customers find the perfect car for their needs, just like you experienced! Thank you again, Ozaslan! Honda North Danvers, MA

February 24, 2014

Worst customer service. Made my car WORSE than when I brought it in. Really, really, really incompetent repair shop. Top top it all off, they have really poor records management and make recommend More

by HondaRJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager - Steven B
February 20, 2014

Quick oil change in and out with two kids in tow. Nice that they have a place for kids to play, my daughter wanted to stay longer. More

by toddmaca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Feb 20, 2014 -

Honda North responded

Dear Toddmaca, Thank you for taking the time to leave feedback about your recent service experience with Lucky Chan at Honda North. We are happy to learn your kids enjoyed the play area! We appreciate your business and look forward to providing you with superb speedy service at your next car appointment. Thank you again. Honda North, Danvers, MA

February 17, 2014

Went to resign some paperwork because vehicle vin# number was incorrect on our new vehicle purchase and to obtain an inspection sticker. We were there for about 1 1/2 hrs. Paperwork was ready and only took a More

by marisnchz08
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 18, 2014 -

Honda North responded

Dear Marianchz08, Thank you for your comments and feedback regarding your recent service at Honda North. At our dealership, customer service is always number one priority. When you get a free moment, we'd like to speak with you further about your most recent service appointment. When you can, please call Steve Bouchie, Honda North's Service Manager, at 978-539-5039. We sincerely appreciate you taking the time to contact Steve. Thanks again for your comments and your business. We look forward to speaking with you soon. Honda North Danvers, MA

February 17, 2014

Peter was absolutely wonderful to work with. He made the car buying process go very smoothly. Peter walked us through the process, and made sure that we were getting the best possible deal for our new car. More

by ilexopaca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Feb 18, 2014 -

Honda North responded

Hi Ilexopaca, Thank you for your kind words and positive review on DealerRater about your recent shopping experience at Honda North. At our store, we always take our customer service very seriously. We're very happy to that you were happy with Peter and our entire sales team. Please don’t hesitate to contact us again if there is anything else that you need with you new vehicle. Thanks again for your nice comments - and your business too! We look forward to seeing you again at your first service appointment. Honda North Danvers, MA

February 16, 2014

My wife was concerned when the cigarette power plug stopped working on her new crv. The tech was very helpful. When it was fixed he called and said that it was a loose connection that probably happened More

by rayi99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy O Keefe
Feb 17, 2014 -

Honda North responded

Hi Rayi99, Thank you for your nice comments and positive review regarding your recent service appointment at Honda North. Customer service is always number one goal at our dealership. We're excited to hear that you were happy with our service. Please don’t hesitate to contact us again if there is anything else that you need with you vehicle. Thanks again for your comments and feedback. We look forward to seeing you again soon. Honda North Danvers, MA

February 15, 2014

Dave was excellent. The finance guy was a little over the top and hard to work with but Dave have an amazing experience. He is a great salesman. More

by Jamie31693
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moran
Feb 17, 2014 -

Honda North responded

Dear Jamie31693, Thank you for your comments and positive review regarding your recent service visit to Honda North. At our dealership, customer service is always number one goal. We're happy to hear that Dave was helpful to you in the selection of your new car. Please don’t hesitate to contact us again if there is anything else that you need with you new vehicle. Thanks again for your feedback. We look forward to seeing you at your first service appointment. Honda North Danvers, MA

February 14, 2014

Went back and forth between a Jeep and CRV. Both deals were comparable in price and options. Liked the extra steps Honda North took to help make the decision. Plus allowed me to test alone without the "sa More

by HCole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak & Don
Feb 14, 2014 -

Honda North responded

Dear HCole, Thank you for your nice comments and positive review regarding your recent experience at Honda North. Customer service is the number one priority at our dealership. We're happy to hear that our sales team at Honda North was able to assist you so well in your decision making process. Please don’t hesitate to contact us again if there is anything else that you need with you car. Thanks again for your feedback - we sincerely appreciate your business. We look forward to seeing you again soon at your first service appointment. Honda North Danvers, MA

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