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Honda North

Danvers, MA

4.8
1,960 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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Today: 9:00 AM - 7:00 PM Closed Now
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382 Newbury Street

Danvers, MA

01923

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Showing 1,960 reviews

May 07, 2014

Car experience I Joe was very friendly and professional. Jameel was very nice from the finance department. They kept me well informed during the whole process More

by tracker123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe and Jameel not sure I spelled correctly
May 08, 2014 -

Honda North responded

Dear tracker123, Congratulations on your car purchase! Also, thank you for your time and feedback regarding your recent sales experience with Joe and Jameel- we'll be sure to share your compliments! Customer service is top priority and we are thrilled to learn you found your experience to be friendly, professional and well informed. Thank you again for your business. Please don't hesitate to contact, Joe, Jameel or Kyle should you need further assistance. We look forward to seeing you at your car's next service appointment. Sincerely, Honda North Danvers, MA

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May 05, 2014

Service Vic Gillespie was great!!! Very responsive very clear on what my options were and terrific to deal with!!!!!! My issue came with the picking up of More

by tmaynard16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie, Meghan
May 08, 2014 -

Honda North responded

Dear tmaynard16, Thank you for taking the time to share feedback about your recent Honda North service experience. We are thrilled to hear you enjoyed working with Vic Gillespie-she'll be happy to hear your compliments. It is only through feedback such as yours that we are able to exceed expectations and deliver world class service to our valued customers. As an employee owned company, we pride ourselves on customer service and satisfaction. We would love the opportunity to speak with you to follow up about your Friday morning appointment. If you could call Honda North’s Service Manager, Steve Bouchie directly at the following number, 978-539-5039, we'd appreciate it. Thank you for your business and the opportunity to assist you with your service appointment. We look forward to hearing from you. Sincerely, Honda North Danvers, MA

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May 04, 2014

Great service! Peter was excellent and very knowledgeable. He went above and beyond explaining everything about the car and setting up my phone. This is my second ca More

by Kaycmoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
May 05, 2014 -

Honda North responded

Hi Kaycmoon, Thank you for your positive feedback on about your car buying experience at Honda North. We sincerely appreciate your kind words and business. Congratulations on your new car! As an employee owned company, customer service is always our number one priority. We're very happy to know that Peter was so helpful to you when you were deciding on what car to buy. Please don't hesitate to contact Peter or anyone at our dealership if you need anything with your new vehicle. Thanks again for your repeat business! We're sure to see you again soon at your first service appointment. Honda North Danvers, MA

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May 04, 2014

Great experience with Josh Josh was polite, knowledgeable and I did not feel any sales pressure from him. I got the car, color and price I wanted. I will be back to Honda North More

by Carolkerrissey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hersey
May 05, 2014 -

Honda North responded

Dear Carolkerrissey, Thank you for your kind words and feedback on DealerRater regarding your recent experience at Honda North. Congrats on your new car! We sincerely appreciate your business. At Honda North, customer service is always our number one goal. We're happy to hear to know Josh was so helpful to you. Please don't hesitate to contact Josh again if there is anything else that you need with your new car. Thanks again for your business! We look forward to seeing you again soon. Warm regards, Honda North Danvers, MA

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May 04, 2014

Excellent Service Each and every time I bring my Honda Pilot in for maintenance, I receive exceptional, friendly service. I appreciate the care and expert service deli More

by carlevale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzie was great super friendly - enjoy working with her!
May 05, 2014 -

Honda North responded

Dear Carlevale, We sincerely appreciate your comments and feedback! Thank you for taking the time to share your Honda North service experience here on Dealerrater.com. As an employee owned company, customer service is our number one priority. Suzie and our service team will be thrilled to hear you were happy with the service performed on your Honda Pilot. Thank you again for your business and recommendation. Please don't hesitate to contact Suzie or anyone on our team should you need future assistance. Honda North Danvers, MA

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May 04, 2014

Crv routine maintenance Fast service. A little pricey for the 7500 "b" package though. However, very courteous staff, nice amenities for those waiting. Free internet is a plu More

by Jaf119798
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
May 05, 2014 -

Honda North responded

Hi Jaf119798, We sincerely appreciate your comments on DealerRater. Thank you for taking the time to share your Honda North service experience with us. As an employee owned company, customer service is our number one priority, so we're happy to hear that you were happy with your overall service experience. Thank you again for your comments and business! We look forward to seeing you again soon at Honda North. Honda North Danvers, MA

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May 03, 2014

Sales Consultant Josh Giampietro was extremely helpful and attentive to details. he worked very hard to deliver a deal that met with my requirements. I highly recomm More

by RSGregorio
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Giampietro
May 05, 2014 -

Honda North responded

Hi RSGregorio, Thank you for your nice comments and feedback on DealerRater regarding your car buying experience at Honda North. We sincerely appreciate your kind words and business. As an employee owned company, customer service is always the number one goal at Honda North. We're glad to hear that Josh was so helpful to you. As always, please contact Josh or anyone in our sales or service department if there is anything else that you need with your new car. Thanks again for your business and recommendation! We look forward to seeing you again soon at your first service appointment. Sincerely, Honda North Danvers, MA

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May 02, 2014

My experience with Honda North in Danvers On April 28th I went to Honda North in Danvers. Jonathan Rennicks greeted me and was my salesman. I wanted to test drive the CRV LX so we went for a More

by Lind14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Rennicks and Steve Neidig(Manager)
May 05, 2014 -

Honda North responded

Dear Lin, Congratulations on your beautiful new blue Honda CRV LX! We are excited to share your glowing comments and feedback with both Jonathan and Steve-they will be happy to hear it. As an employee owned company, customer service is always the number one goal at Honda North. We're glad to know you enjoyed your customer experience and more importantly are excited about your car purchase. Lin, thank you for your business and recommendation! We look forward to seeing you again soon at your first service appointment. Sincerely, Honda North Danvers, MA

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May 02, 2014

Story of a Car's Life I love my Honda, but I guess as time goes by things change so little at a time we do not notice. I did know something was wrong with my brakes and I h More

by JimDandy10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe - explained everything done and why -
May 05, 2014 -

Honda North responded

Hi Jim, Thank you for your kind word and feedback regarding your recent service appointment at Honda North. We're thrilled to hear you enjoyed working with Tim and more importantly were happy with your experience during the process of getting your brakes serviced. As an employee owned company, customer service is our number one priority. Jim, your comments and business are appreciated and we look forward to seeing you again at a future appointment. Sincerely, Honda North Danvers, MA

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May 01, 2014

Fantabulous service! Love the service at Honda North. I deal with Suzy Madden almost every time and she is great, not to mention asteticly pleasing. Thanks Suzy. More

by protectandserve22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The lovely Suzy Madden
May 05, 2014 -

Honda North responded

Dear Protectandserve22, We're thrilled to hear you were pleased with your Honda North service experience. Suzy and the entire team will be happy to know you had a "Fantabulous" experience! Thank you again for your comments and business. We look forward to seeing you at your car's next service appointment. Sincerely, Honda North Danvers, MA

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