Honda North

Great Dealership Great People to work with. Always know what they are talking about. Treat you like its your first time there. Want to make you part of their family. Great People to work with. Always know what they are talking about. Treat you like its your first time there. Want to make you part of their family. More

My experience at honda north I had the best experience with my first car sale! Peter was more than helpful and his personality is amazing! He knows exactly what he's doing and he I had the best experience with my first car sale! Peter was more than helpful and his personality is amazing! He knows exactly what he's doing and he taught me every little thing I needed to know about my car! My experience with Peter was so awesome that I would never even think about leaving honda after my 3 year lease is up! Honda forever has my business due to my wonderful experience with Peter! More

Best Dealership I Have Ever Used There are not too many dealers where you can walk in at 10:00 looking for some general information on lease renewals, and walk out two hours later wit There are not too many dealers where you can walk in at 10:00 looking for some general information on lease renewals, and walk out two hours later with exactly the car you wanted at the price you wanted. These folks know how to service a customer. Peter Anderson was excellent in answering my questions and making the process smooth and painless. I would strongly recommend Peter as an agent to deal with. The entire new lease experience was very straightforward. I also appreciated the manner in which Conrad dealt with all of the financial issues and paperwork without any pressuring to buy anything. He also helped me to examine all of the options I had in terms of buy versus lease. I leased the new Honda Hybrid, the Insight, and I couldn't be happier. It has a lot of new technology and Peter breezed through explaining it all in a way that I found very helpful and reassuring. Five starts for these folks. They run a class operation. More

I like our choice of cars We found a really good car for the right price. It's a 2012 and the price actually went down $1,500 or so after we chose it. The salesman was good a We found a really good car for the right price. It's a 2012 and the price actually went down $1,500 or so after we chose it. The salesman was good and gave us a nice tutorial about Honda service and how to work the insides (Bluetooth features and computer, etc.) before and after we purchased the car. We were very satisfied. More

Very Good Service The service advisor was great and he explained everything professionally. Very satisfied with the work from the service department. I will return to H The service advisor was great and he explained everything professionally. Very satisfied with the work from the service department. I will return to Honda North. More

Honda North - Honesty and Integrity I brought in my 2002 Honda CR-V for a pre-inspection to get a sense of what it would take to get it to pass next month. A thorough going-over was don I brought in my 2002 Honda CR-V for a pre-inspection to get a sense of what it would take to get it to pass next month. A thorough going-over was done and the honest answer from the service folks was...don't spend any more money on this car. At 135,000 miles and a lot of rough use, it was time to put it out to pasture. I totally appreciated the honest advice to not spend $4000+ to pass inspection even though it was reasonably road-worthy. I've purchased 3 Hondas from Hinda North and will be stopping back in soon to get #4. More

Service My only concern & I am not sure if this is within anyone's control is that I had my tires totated on Sunday and my 'check tire pressure' light lit up My only concern & I am not sure if this is within anyone's control is that I had my tires totated on Sunday and my 'check tire pressure' light lit up on Monday. More

Repeat customer for another lease vehicle. Have leased 5 vehicles from same dealership. Very satisfied and will continue dealing with them in the future. Sales and service department are very f Have leased 5 vehicles from same dealership. Very satisfied and will continue dealing with them in the future. Sales and service department are very friendly and easy to work with. More

2014 civic Great working with Vicky and Bryan, they made the experience quick and easy. Vicky was very knowledgable on the vehicle, and she made herself very eas Great working with Vicky and Bryan, they made the experience quick and easy. Vicky was very knowledgable on the vehicle, and she made herself very easy to contact with any questions. More

just okay I dropped by 2x to have an oil change but the wait was 45 minutes. The staff recommended I come first thing in the morning which I did, and was infor I dropped by 2x to have an oil change but the wait was 45 minutes. The staff recommended I come first thing in the morning which I did, and was informed that someone's grandmother had passed away and the wait would be 45 minutes. The shop opened at 7:05 and the coffee shop was dark and only had coffee from the day before at 7:10. They seem to be very casual about punctuality here. When I got my car back the floors were vacuumed poorly and the back of my seat was soaked from the employee wearing their rain soaked slicker to bring my car around. I purchased the car in December (pre-owned) and was told it had been thoroughly inspected. While cleaning the car afterwards, I realized that the driver's side mat had a whole in it. I spoke with service and they told me I had to order 4 mats that they were not sold separately. I spoke with the service manager and asked for them to replace the mat because it was damaged when I bought the car and they should have seen it during their inspection. He told me he would have the sales person call me but it has been a week and no word from Honda North. Finally, every time I bring my car by to be washed the car wash is broken including the day I had my oil changed. I have used Jiffy lube in the past and the customer service was much better there. I own this Honda now and I must continue to use Honda North during the warranty period so I do hope the service improves. More