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Honda North

Danvers, MA

4.8
1,899 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,899 reviews

March 31, 2014

service starts the minute you walk thru the door,everbody jumps right in to help you. the employees know everything about their cars.everyone is friendly. service was quick. my salesman was [Dave Moran ] More

by franklu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moran
Mar 31, 2014 -

Honda North responded

Dear Franklu, Thank you for your feedback and comments regarding your recent service appointment at Honda North. We sincerely appreciate you taking the time to rate your experience on DealerRater. Customer service is always our number one goal at Honda North. We're glad to know that Dave and our team were so helpful. Please contact us again if there is anything else that you need with your your new Honda CR-V. Thanks again for your comments and business. We look forward to seeing you again soon at our dealership. Sincerely, Honda North Danvers, MA

March 30, 2014

Very quick, Walk-in, drive-out oil change/lube service w/o appt. Provided complimentary drink chit and car wash> Excellent experience. Will return again and again. More

by gazebo3e4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Mar 31, 2014 -

Honda North responded

Dear Gazebo3e4. Thank you for your comments and feedback on DealerRater about your recent visit to Honda North. We sincerely appreciate it. Customer service and satisfaction is always our number one priority at Honda North. We're happy to hear that you were satisfied with your recent visit to our service department. Thanks again for your comments - and your business too. We look forward to seeing you again soon. Honda North Danvers, MA

March 30, 2014

new tires had new tire installed, an oil change and a state inspection sticker. All work was done exceeding my wife expections and they even had the car washed. More

by CHIZZLER1395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICH C.
Mar 31, 2014 -

Honda North responded

Hi Chizzler1395@msn.com, Thank you for your kind words and feedback on DealerRater about your recent service appointment at Honda North. We sincerely appreciate your comments. Customer service is always our main priority at Honda North. We're very happy to hear that Rich and our service team were able to get you back on the road so quickly. Please contact us again if there is anything else that you need with your car. Thanks again for your comments and business. We look forward to seeing you again soon at your next service appointment. Sincerely, Honda North Danvers, MA

March 29, 2014

Best experience I've had so far at Honda North I bought my 2004 Civic at Honda and this Service appt was the best I've had so far. Kim was great, she was so very helpful and informative. She took More

by Tinac53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
Mar 31, 2014 -

Honda North responded

Dear Tinac53, Thank you very much for your nice comments and feedback about your recent experience at Honda North. We appreciate you taking the time to evaluate our service on DealerRater. Customer satisfaction is always our top priority at our dealership. As always, you can contact Kim or anyone on the Honda North service team if any further service issues arise. Thanks again for your comments and business. We look forward to seeing you again soon. Honda North Danvers, MA

March 29, 2014

Honda North Danvers MA Overall experience was good. Better than the previous time. I pulled into the service line & was greeted by someone at my car. He also gave me a ticke More

by celwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 31, 2014 -

Honda North responded

Dear Celwell, Thank you very much for your comments and feedback about your recent service experience at Honda North. Customer satisfaction is always our top priority at our dealership. We're glad to hear that your service exceeded your expectations and we look forward to seeing you again at your next oil change. In the meantime, if there is anything that you need with your car, please don't hesitate to contact Honda North's Service Manager, Steve Bouchie at 978-539-5039. Thanks again for your business - we sincerely appreciate it! We'll talk with you soon. Honda North Danvers, MA

March 29, 2014

Great Service I brought my car in for service and was immediately greeted by Kim Brown who took me through the registration process and explained everything in grea More

by Sllang0722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Brown
Mar 31, 2014 -

Honda North responded

Hi Stephen, Thank you for your kind words and high ratings on DealerRater about your recent service appointment at Honda North. That was nice of you to take the time and send us your feedback. At Honda North, customer service is always our top priority. Please keep us updated if there is anything else that we can do for your car. You can always contact Kim or anyone on the Honda North service team if any issues arise. Thanks again for your comments and loyalty to Honda North. We sincerely appreciate your business and look forward to seeing you again soon at your next service appointment. Honda North Danvers, MA

March 28, 2014

Working with Garrett Dube and the staff at Honda North was by far the best experience I have had buying a car! The process was efficient and Garrett was excellent from answering our first questions, to d More

by dbethune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Dube, Steve Bouchie, Peter (Finance)
Mar 28, 2014 -

Honda North responded

Dear Dbethune, Thank you for taking the time to share your recent Honda North experience on Dealerrater.com. We are happy to learn you were pleased with the fast service that Garrett and on our entire team provided to you during your visit. Customer service is our top priority and we love hearing from our customers. We appreciate your business and look forward to seeing your first service appointment. Thanks again for your nice comments. See you soon! Sincerely, Honda North Danvers, MA

March 28, 2014

Great Experience I found a 2011 Ridgeline on the Honda North website, so I made an appointment for a test drive. Cindy called on the day of my appointment and confirm More

by sgtbrackett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Robino
Mar 28, 2014 -

Honda North responded

Dear Sgtbrackett, Congratulations on your purchase of the 2011 Honda Ridgeline. Thank you for sharing your experience on DealerRater. We are happy to learn you enjoyed working with Dominic, and our entire sales and service team at Honda North. Thank you again for your kind words and feedback. We look forward to seeing you at your first service appointment. Honda North, Danvers, MA

March 28, 2014

Dead Battery This was my second trip in a week for a dead battery. The first visit they replaced the remote starter antenna but the dead battery happened again. Th More

by noeline
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
Mar 28, 2014 -

Honda North responded

Dear Noeline, Thank you very much for your high ratings and feedback about your recent service experience at Honda North. Customer satisfaction is always our top priority at our store. Please keep us updated on the status of your new battery and remote starter. As always, you can contact Kim or anyone on the Honda North service team if any further issues arise. Thanks again for your comments and business. We look forward to seeing you again soon. Honda North Danvers, MA

March 28, 2014

After my service was done and payed for I ended up buying a new Pilot the same day!!! Vic took care of me by telling me what service I did need at this appt. The gentleman that checked me in when i pulled More

by abknott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
vic
Mar 28, 2014 -

Honda North responded

Hi Abknott, Thank you so much for your kind words and positive feedback about your recent experience on Honda North. It was nice of you to take the time to send us your comments on DealerRater. We are extremely happy to hear you that enjoyed working with Vic and our service team, and that you purchased a new Honda Pilot on the same day too! Thank you for all of your business. As you know, customer service is always our top priority at Honda North. If there js anything that you need with your new Honda Pilot, please don't hesitate to contact Honda North's General Sales Manager, Bryan Laskin or Honda North's Service Manager, Steve Bouchie. They'll be happy to help you in any way that they can. Thanks again for your comments - and your business too! We look forward to seeing you again soon. Honda North Danvers, MA

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