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Honda North

Danvers, MA

4.8
1,960 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,960 reviews

May 24, 2014

After 8 years, wonder how much more we paid. Current problem would've been 2nd brake repair in less than 9 mo. And also had work to address safety concerns in December - no caliper prob identifie More

by Heidi Hondaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan (by phone), Kyle
May 28, 2014 -

Honda North responded

Dear Heidi, Thank you for taking the time to share feedback about your recent Honda North service experience. Our commitment to using original factory parts is what ensures longevity and the utmost value for both our customers and their cars. Heidi, we apologize for any misquotes you may have received and would love the opportunity to speak with you to learn more about your Honda North experience. At your earliest convenience, could you contact Honda North’s Service Manager, Steve Bouchie directly at 978-539-5039. Thank you again for your business and the opportunity to assist you. Looking forward to hearing from you. Sincerely, Honda North Danvers, MA

May 23, 2014

Amazing salesperson I was so happy with my sales person. She was amazing. There was also another guy that helped but I don't know his name. More

by Keri781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evy.
May 27, 2014 -

Honda North responded

Hello Keri781!! Congrats on your new purchase!!!! We are so happy that you enjoyed your experience here at Honda North. We try our best every day and appreciate the kind review. Please feel to reach out directly to your sales person or anyone at Honda North if you have any questions regarding your vehicle. We look forward to seeing you again soon and thank you very much for your business!!! Sincerely, Honda North Danvers, MA

May 23, 2014

Easy and Friendly to Work With!! I was car shopping for a few weeks and the big difference with this dealership is that they seemed all about the customers as a group. My salesman Pe More

by bfsousa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
May 27, 2014 -

Honda North responded

Hello bfsousa! Thank you for choosing Honda North as your Honda dealer!!! We couldn't be happier that you chose our dealership and ecstatic that you felt Peter served your car buying needs. We believe that being Employee Owned makes a difference as every employee at Honda North is an owner. Our motto of Employee Owned and Customer Focused is one we try to adhere to every day and glad you were personally able to experience the Honda North difference! Thanks again for your business as we truly appreciate it! Sincerely, Honda North Danvers, MA

May 21, 2014

A Good Experience I scheduled my appointment on line. When I arrived at Honda North pulled up to the Service area, parked and entered. I was immediately acknowledged, i More

by amgombus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Representitave
May 23, 2014 -

Honda North responded

Hello Ann Marie!! Thank you very much for not only your business and referrals but taking the time to write such a detailed review. We did some quick digging and found out that the service advisor that so warmly assisted you was Dennis Torres. We made sure he is well aware of your kind note and hope you and your loved ones have a wonderful Memorial Day Weekend! Sincerely, Honda North Danvers, MA

May 20, 2014

Excellent Customer Service and Detailing I felt as though I went to an honest Dealer Service Center, which is hard to come by. Tim was very honest and professional. The service work was com More

by jtdavis17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy O'Keefe
May 21, 2014 -

Honda North responded

Hi jtdavis17, We know your time is valuable and appreciate your feedback and comments about your recent Honda North service experience. At Honda North, customer service is always our number one priority and we're happy to hear your comments about working with Timothy. We are thrilled to learn your experience was professional, honest and the best you've ever had! Thank you again for both your business and comments. Please don't hesitate to contact Timothy or anyone here at Honda North if there is anything that you need with your vehicle. We look forward to seeing you again soon at your next service appointment. Sincerely, Honda North Danvers, MA

May 20, 2014

Salesman made the experience painless Came in to the dealership to look at a particular car that was competitively priced but Peter Anderson closed the deal for me. I would recommend that More

by usedcarsales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Peter Anderson
May 21, 2014 -

Honda North responded

Hi usedcarsales, Congratulations on your car purchase! We are thrilled to learn you found working with Peter to be painless, professional and enjoyable. Furthermore, we want to thank you for sharing your comments and feedback on DealerRater about your recent Honda North sales experience. We appreciate your business! At Honda North, customer service is always our number priority. Please don't hesitate to contact Peter if there is anything that you need with your car. Thank you again for both your business and comments. We look forward to seeing you again soon at your first service appointment. Sincerely, Honda North Danvers, MA

May 19, 2014

Peter Andersen is a great sales person! Peter did a great job answering all of our questions about a 2011 used Honda Acord sedan we bought last weekend. He is knowledgable, pleasant and ver More

by lfallon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
May 19, 2014 -

Honda North responded

Hi Lynnette, Thank you for your nice comments and feedback on DealerRater about your recent Honda North sales experience. We appreciate your business! At Honda North, customer service is always our number priority. We're happy to hear your comments about working with Peter Anderson. As always, please don't hesitate to contact Peter if there is anything that you need with your 2011 Honda Accord. Thank you again for both your business and comments. We sincerely appreciate it! We look forward to seeing you again soon at your first service appointment. Honda North Danvers, MA

May 19, 2014

Service Excellent service. Taken right away. Work done professionally. Got exactly what I came in for. Neat work done, done efficiently. Will be back. Why d More

by TDevlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know name. Friendly, considerate.
May 19, 2014 -

Honda North responded

Dear TDevlin, Thank you for taking the time to share your Honda North service experience here on Dealerrater.com. It was nice of you to take the time to send us your feedback. At Honda North, customer service is our number one goal. We're happy to hear you were very satisfied with the service our team performed on your car. Please don't hesitate to contact us again at any time if you should you need further assistance. Thank you again for your comments and business. We sincerely appreciate it! We look forward to seeing you again soon at your next service appointment. Sincerely, Honda North Danvers, MA

May 18, 2014

Very pleasant experience. Tim is an excellent representation of Honda North. I brought my car in for its 105,000 mile service, which is fairly detailed. Tim explained the proce More

by tristabelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
May 19, 2014 -

Honda North responded

Hi Tristabelle, Thank you for taking the time to share your Honda North service experience here on Dealerrater.com. We sincerely appreciate your comments! As an employee owned company, customer service is our number one goal at Honda North. We're thrilled to hear you were happy with Tim and the service our team provided. Please don't hesitate to contact Tim again, or anyone in our service department, if you should you need further assistance with your Honda CR-V. Thank you again for your business. We look forward to seeing you again soon. Honda North Danvers, MA

May 16, 2014

Knowledgeable I had a very good experience at Honda North. The salesman worked with us to find the right car for the right price. He was very knowledgeable about More

by jgonet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
May 16, 2014 -

Honda North responded

Dear jgonet, Thank you for your kind words and feedback on DealerRater about your recent Honda North sales experience. At our store, customer service is always our number priority. We're glad to hear that you enjoyed working with Peter. Please don't hesitate to contact Peter if there is anything that you need with your new vehicle. Thank you again for both your business and comments. We sincerely appreciate it! We look forward to seeing you again soon at Honda North! Honda North Danvers, MA

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