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Honda North

Danvers, MA

4.8
1,960 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,960 reviews

June 13, 2014

Excellent Service Excellent service! Great working with Susan Madden. She was VERY friendly and VERY helpful. A+++ Truck looked perfect, very clean when I got it b More

by mrsdgl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Madden
Jun 18, 2014 -

Honda North responded

Hello mrsdgl!! So glad you enjoyed Susan Madden and our Express Service at Honda North. Regardless of how busy Susan is helping with the hundreds of daily customers, she is always friendly and courteous. We thank you for servicing your vehicle at Honda North and look forward to seeing you at your next visit! Sincerely, Honda North Danvers, MA

June 13, 2014

Air conditioner repair Brand new car, no A/C. Was a faulty part from factory. Fixed in two days. Hope this is the last issue with new car! More

by judymanuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy O'Keefe
Jun 18, 2014 -

Honda North responded

Dear judymanuel, Sorry to hear you had troubles right from the start but glad that Honda North was able to fix it right away. Honda takes these issues very seriously as Honda has earned the title of Most Trusted Brand for the second year in a row as part of Kelley Blue Book's KBB.com 2013 Brand Image Awards proving that the quality and dependability are just two of the many things Honda drivers can rely on. We truly appreciate your business and will address any issue you may have immediately. Thanks again! Sincerely, Honda North Danvers, MA

June 11, 2014

Dominic is the best !! This is my second vehicle I bought from honda north and it's because of Dominic. He's a pleasure to do business with, and is very knowledgable on any More

by Kholding16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino and Jameel
Jun 18, 2014 -

Honda North responded

Hello Kholding16, We couldn't agree more and are happy that Dominic is part of the Honda North team as well. We appreciate the business and your referrals as that is a true indicator of a happy customer! Thanks again! Honda North Danvers, MA

June 11, 2014

Excellent Experience I have never leased a new vehicle and Honda North made that experience easy and accommodating. They worked very hard for a sale and worked with manag More

by evman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
Jun 18, 2014 -

Honda North responded

Dear evman1, We always love to please our customers but to hear that the experience was "easy" and that we were "accommodating" is fantastic!!! That is our true to goal to make the process as enjoyable as possible and to put you in a vehicle you will love for years! Thanks for choosing Honda North! Sincerely, Honda North Danvers, MA

June 09, 2014

Honda North...excellent in every way This is the fourth car I've bought from Honda North; the first one was a new Odyssey and the others are all Certified Pre-Owned CR-Vs. Honda North ha More

by Bergy247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack M., Joe D., and Conrad
Jun 12, 2014 -

Honda North responded

Dear Bergy247, Congratulations on your recent car purchase! We also want to thank you for taking the time to share your Honda North sales experience with us. At Honda North, customer service is our number one goal and we are thrilled to hear you enjoyed working with Zack, Joe and Conrad. Furthermore, thank you for your business. Your compliments and comments are very much appreciated. It is great to know you found your experience to be upfront, honest, helpful and quick. Please don't hesitate to contact us again at any time if you should you need further assistance with your car. Thank you again for your kind words and business. We look forward to seeing you again at your car's first service appointment. Warm regards, Honda North Danvers, MA

June 06, 2014

Service Versus Price: The Old Conundrum I received great service on my Honda Fit, when I recently had my catalytic converter heat shield replaced -- a victim of salt on our New England roads More

by charley01921
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't recall
Jun 08, 2014 -

Honda North responded

Hi Charley01921, Thank you for taking the time to share your Honda North service experience here on Dealerrater.com. At Honda North, customer service is our number one goal. We're happy to hear you were very satisfied with our service team. When you get a moment, we would like to speak with you further about the pricing for the converter on your Honda Fit. Please contact Honda North's Service Manager, Steve Bouchie at 978-539-5039 when you get a moment. Thank you again for your comments and business. We sincerely appreciate it! We look forward to seeing you again soon at Honda North. Sincerely, Honda North Danvers, MA

June 06, 2014

We bought here because of the service. We moved to MA owning an Odyssey and a Pilot and came to Honda North for service because it was close to Ipswich. We purchased our current Odyssey a More

by Bhabina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
Jun 08, 2014 -

Honda North responded

Hi Bhabina, Thank you for taking the time to send us your comments about your Honda North sales and service experience. That was nice of you to take the time to write. At Honda North, customer service is our number one goal. We're thrilled to hear that you liked our service so much that you purchased at new Honda Odyssey as a result. Please don't hesitate to contact us again at any time if you should you need further assistance with your car. Thank you again for your kind words and business. We look forward to seeing you again soon at our dealership. Warm regards, Honda North Danvers, MA

June 05, 2014

Oil change service and brake question The service was excellent and everyone was very pleasant to deal with. There was a young woman, I think her name was Vic, who was very helpful in ans More

by 86summer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Jun 08, 2014 -

Honda North responded

Dear 86summer, Thank you for servicing your vehicle at Honda North!! We are glad that Vic was able to help you with your vehicle. We sincerely appreciate your comments, feedback and business. We look forward to servicing any of your vehicle needs in the future and thank yoiu again for choosing Honda North!! Sincerely, Honda North Danvers, MA

June 05, 2014

Civic Si purchase The culture at Honda North is the best I have found in my search for a new car. They have created an environment which is makes it pleasant to explor More

by Magman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Green
Jun 08, 2014 -

Honda North responded

Hi Magman, Thank you for taking the time to send us your feedback on DealerRater. We appreciate you buying your next car at Honda North!! We are happy to hear that Chad was able to help you in such a professional fashion. We look forward to seeing you soon at your first service appointment. Thank you again for choosing Honda North! We sincerely appreciate it. Honda North Danvers, MA

June 03, 2014

Service Fast and friendly service. Every employee is very helpful with explaining all service performed that day and what service is due with the next visit. More

by Krdixon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Jun 05, 2014 -

Honda North responded

Dear Krdixon, Thank you very much for taking the time to share your recent service experience with us. We appreciate your continued business, comments and feedback. Customer service is our top priority and we are thrilled to hear you found your service to be fast, friendly-and that you enjoyed working with our service department team members! If there is anything you need with your car, please don't hesitate to contact us. Thank you again. We look forward to seeing you at your car's next service appointment. Sincerely, Honda North Danvers, MA

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