Honda North

excellent customer service by my rep, Vic Vic was my service representative and she was exceptional. Very thorough in explaining everything to me, extremely courteous and professional. She i Vic was my service representative and she was exceptional. Very thorough in explaining everything to me, extremely courteous and professional. She is a great asset to your business. More

2 days and still waiting Unhappy customer! The part was not in stock and my vehicle has been there for 2 days and still not ready. Nobody has bother to call me on the 2nd day Unhappy customer! The part was not in stock and my vehicle has been there for 2 days and still not ready. Nobody has bother to call me on the 2nd day to even touch base. I had to call myself and check and I was told that it's tedious work and takes time and they were shooting for today. Unacceptable! I'll be paying honda over $1200 and don't appreciate attitude!! More

Chad Green is the Best Great deal and no games .Talked on Friday drove away on Saturday Thanks!This is my seconnd lease at Honda North both went very smoothly. Great deal and no games .Talked on Friday drove away on Saturday Thanks!This is my seconnd lease at Honda North both went very smoothly. More

Chad Nobrega was great Chad helped when we came in to look at a FIT a few months back. We liked him and when we came in again we requested him. He was friendly, honest and Chad helped when we came in to look at a FIT a few months back. We liked him and when we came in again we requested him. He was friendly, honest and very helpful. We ended up leasing a Civic. I have had bad experiences looking for cars (pressure to buy, intimidation, etc) but we actually had fun looking at the cars with Chad and we are very happy with our choice. We would definitely recommend him to any friends looking to buy or lease a car. More

Positive experience all around! This was the first time at this location as well as leasing a car. Ed went over the pros and cons of the different models I was interested in and help This was the first time at this location as well as leasing a car. Ed went over the pros and cons of the different models I was interested in and helped make the best choice for me. I am very happy with the customer service and would gladly recommend this dealership. More

Fastest Oil Change Ever! And It was Free! I needed an oil change and expected it to take up to an hour. I think it took 25 minutes, tops! Plus, it was free because my last service was a major I needed an oil change and expected it to take up to an hour. I think it took 25 minutes, tops! Plus, it was free because my last service was a major service. I was very pleased! More

Sales Person Great experience went near closing on a Sunday,left with a new car agreement an hour and a half after closing! Can't say enough good about the sales Great experience went near closing on a Sunday,left with a new car agreement an hour and a half after closing! Can't say enough good about the sales team. Very little haggling to get where we needed to be on trade and new car price. Service for inspection sticker went great!! They let us wait in the big garage for a sticker while the kids napped and when they woke up they played in the play room(kids love it there also!!) the car was in line for sticker as if I had left it right away. Looking forward to using Honda North for all of our service needs. More

As always, unbelievable service I have been going to Honda North since I bought my CR-V in 2009. The service has always been done asap. The service reps go out of of their way to be I have been going to Honda North since I bought my CR-V in 2009. The service has always been done asap. The service reps go out of of their way to be friendly, courteous, and helpful. I would like to give a shout out for the service manager, Tim O'Keefe. He is one of the best customer service people I have ever dealt with. Honda North is very lucky to have him as an employee More

First oil change (free) Overall everything was fine except I kind of got lost in the shuffle, it was noon, maybe lunch time? My car was ready and sitting out in the lot for Overall everything was fine except I kind of got lost in the shuffle, it was noon, maybe lunch time? My car was ready and sitting out in the lot for some time, when I asked how much longer, that's when they realized it. However, they were very courteous and apologetic. More

Early Morning Inspection Sticker This was my first visit to the service department at Honda North since I purchased my 2014 EX-L V-6 Accord and I was very pleased. Although the shop w This was my first visit to the service department at Honda North since I purchased my 2014 EX-L V-6 Accord and I was very pleased. Although the shop was already busy, I was greeted by a smile and directed where to bring my paperwork. The service was performed quickly and when the person in the service department came to tell me that the work was complete he also gave me information about what to expect with next scheduled maintenance visit. The service waiting area was also cleaner and better equipped than my local breakfast restaurant. Nice extra! Overall, painless, fast service. More