
Honda North
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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E faletra Very pleased with Honda North and our advisor Kyle Quinn. Car was serviced and completed in a timely manner. Kyle called my husband with updates. Very pleased with Honda North and our advisor Kyle Quinn. Car was serviced and completed in a timely manner. Kyle called my husband with updates. More
running shoes! The morning that I brought my car in for service was extremely busy, with service men running to retrieve cars, and attend to customers who were dropp The morning that I brought my car in for service was extremely busy, with service men running to retrieve cars, and attend to customers who were dropping their cars for service and renting loaner cars. Even under those stressful, backup moments, the service staff didn't miss a beat by remaining professional. Add to that.....the weather was a beasty hot summer day. I appreciate the level of care I was given, and the attention to detail on my car. Thank you very much More
Great service The low tire pressure light came on. I was close to Honda North. Tech found a nail. Repaired the tire in a few minutes & I was on my way. Thanks fo The low tire pressure light came on. I was close to Honda North. Tech found a nail. Repaired the tire in a few minutes & I was on my way. Thanks for the great Sunday service. More
New Car purchase. Sales and service is excellent and professional. Support staff for sales and service needs a lot of improvement. It took 3 attempts, (Days) to obtain Sales and service is excellent and professional. Support staff for sales and service needs a lot of improvement. It took 3 attempts, (Days) to obtain a registration and therefore delayed the registration and inspection. More
Needed my AC repaired The team did a great job with the AC repair. Steve did a wonderful job in applying the AC warranty to the invoice and Vic provided excellent customer The team did a great job with the AC repair. Steve did a wonderful job in applying the AC warranty to the invoice and Vic provided excellent customer service through out the afternoon to provide updates on the repair More
Idle Air control valve replacement for my 1997 Civic Sedan When I quoted the price of the repair to my relatives, they immediately expressed shocking Oh-My-Surprise dismay at what they felt was an overwhelming When I quoted the price of the repair to my relatives, they immediately expressed shocking Oh-My-Surprise dismay at what they felt was an overwhelmingly high price. In reviewing my old invoices, it looks like you nearly tripled your hourly labor rate over roughly the past 17 years. And the markup on the idle air control valve seems very high. But the 10% loyalty discount is somewhat helpful (and other loyalty treatment of me in the recent past has restrained me from selecting a "Poor" rating for "Price" for this repair). And the service was great. More
A/C Issues 2006 Ridgeline lost A/C and needed extensive repair. A/C was lost again shortly after because another component failed. Steve and Mike took care of th 2006 Ridgeline lost A/C and needed extensive repair. A/C was lost again shortly after because another component failed. Steve and Mike took care of the problem in less than 24 hours, provided me a loaner (as they did for the major repair) and treated this last repair as a warrantee and didn't charge me. Their approach to customer service is phenomenal. That has always been my experience with Steve and Honda North service. More
Fear! I feared having to look for a car! However your young sales person Doninic Rubino was excellent in assisting me with what suited me best. He was pro I feared having to look for a car! However your young sales person Doninic Rubino was excellent in assisting me with what suited me best. He was professional and knowledgeable, he also took the time to explane all of my options. You are very lucky to have someone like Damion to be on your team. He was the BEST! More
Explanation I can not rate price since work was performed was no charge in accordance with the purchase agreement. Therefore cannot make any form of judgment. I can not rate price since work was performed was no charge in accordance with the purchase agreement. Therefore cannot make any form of judgment. More
Simple, fast recall work Dennis was explained the recall clearly. The work was done quickly. The waiting area was comfortable. I appreciated the complimentary beverage coupons Dennis was explained the recall clearly. The work was done quickly. The waiting area was comfortable. I appreciated the complimentary beverage coupons. I'll be back. More