Honda North

First New Car Purchase After researching thoroughly I sent in a price inquiry to Honda North, and was pleasantly surprised by the counter offer (quote), that I received onli After researching thoroughly I sent in a price inquiry to Honda North, and was pleasantly surprised by the counter offer (quote), that I received online. I then scheduled a visit and test drive. I was taken care of by Ed Dake, whom was very professional, courteous, and friendly. I knew what I wanted and Ed quickly realized that and helped me expedite the sales process, which I greatly appreciated. It was a busy day at the dealership with many transactions taking place, but Ed kept me informed of the progress at all stages. I also had some difficulty getting the car registered, no fault of Ed's or the dealership, but Ed also made sure things were sorted out. Between Ed Dake and Jameel Nicholes, I felt as though they saw the sale through to the finish which was great. They answered all of my questions thoroughly and did not sell me anything I did not ask for which I appreciated. They were transparent and trustworthy. Pleasure doing business with Honda North and if I run into folks whom are interested in a Honda I'd certainly recommend that they stop by Honda North in Danvers and speak with Ed. Chris More

Quick Express Service I took my car in through the express line for a quick standard service, oil change and filter. Lucky was great, he met me right away and took my car I took my car in through the express line for a quick standard service, oil change and filter. Lucky was great, he met me right away and took my car in. I brought in some work to do while waiting when Lucky came in quicker than I expected to let me know the service was done. He also informed of an upcoming recall on the fuel pump which was very helpful. Thanks Lucky! More

Basic oil change replacing lost key I waited quite a long time but they completed satisfactorily everything that I went to the dealership for. When I told the rep that I needed to leave I waited quite a long time but they completed satisfactorily everything that I went to the dealership for. When I told the rep that I needed to leave soon because I had to go to work she said as soon as it's ready I'll let you know. When it was ready she came right over. More

Awesome My experience far surpassed what I expected. Everything was done quick and efficiently yet everything was clearly explained to me in a way I could und My experience far surpassed what I expected. Everything was done quick and efficiently yet everything was clearly explained to me in a way I could understand. The salesman made the car buying experience, which can feel really daunting, very comfortable and enjoyable. I will definitley be recommending my friends and family. More

Great service Kyle Quin always treats me with respect and is efficient in scheduling my appointments and in getting my car serviced. My family continues to purchase Kyle Quin always treats me with respect and is efficient in scheduling my appointments and in getting my car serviced. My family continues to purchase from Honda North (7 cars and counting) because of Kyle and the the service department More

Service was great. Service was excellent. My car was ready when they said it would be and they even pulled it up close so I wouldn't have to walk to get it because it w Service was excellent. My car was ready when they said it would be and they even pulled it up close so I wouldn't have to walk to get it because it was raining. More

Simply Amazing! This was by far the best experience I've ever had at a car dealership. This is my first car purchase myself, that will be in my name. I was definitely This was by far the best experience I've ever had at a car dealership. This is my first car purchase myself, that will be in my name. I was definitely terrified about going in and being sold something I couldn't afford, but my friend who referred me assured me that wouldn't be the case here. Dominic went through everything with me, all my options, the best one for me, and there was zero pressure. I would definitely recommend Honda North and Dominic to anyone I know looking for a car! In the end I now have a car that I absolutely love and within my budget! More

Friendly, patient & affordable My husband and I had a great experience at Honda North. Our sales associate, Steve Messner, was phenomenal. He was very patient, detail oriented and v My husband and I had a great experience at Honda North. Our sales associate, Steve Messner, was phenomenal. He was very patient, detail oriented and very friendly. Steve did whatever he could to assist us. He delivered superior customer service and we are very happy with our vehicle! Thank you Steve!!! More

Happily Surprised I didn't expect so much for just an oil and filter. The evaluation of the condition of my car was unexpected and very thorough. Thank You I didn't expect so much for just an oil and filter. The evaluation of the condition of my car was unexpected and very thorough. Thank You More

I-Level Service In general, I'm happy with the service I received at Honda North. I was called when the multi-point inspection was completed and given accurate quote In general, I'm happy with the service I received at Honda North. I was called when the multi-point inspection was completed and given accurate quotes for the work that needed to be done. I was not super happy about the price - the cost of the labor here is very steep. In the end, though, it was my decision, and I didn't feel coerced into getting the work done there - it was really about the convenience and trusting Honda North to be more honest than a random mechanic I would have to find on my own. The only other feedback I have is that I had asked about a technical service bulletin regarding paint that was issued for my car when I made my appointment by phone, and I don't believe that they looked into that. Again, my fault for not bringing it up when I brought the car in, but I got up an hour early to bring the car in before work and my brain was just not functioning yet. I'll have to make sure to ask the next time I'm in. In summary, I am still a fan of Honda North, plan on continuing to go here, want to buy my next Honda here, but might choose to go with an independent mechanic with a lower labor rate for expensive repairs in the future to save money. More