Honda North

Odyssey Service Vic was very friendly and helpful. Took care of the 30,000 mile service on the car and set me up with a loner care on a very busy day. Informed abou Vic was very friendly and helpful. Took care of the 30,000 mile service on the car and set me up with a loner care on a very busy day. Informed about other potential issues with the car. More

joe is very friendly and super nice, patient with us. joe is very friendly and super nice, patient with us, he knows the car very well, answer my question very clear. he is a very nice man. joe is very friendly and super nice, patient with us, he knows the car very well, answer my question very clear. he is a very nice man. More

Excellent Customer Service My car was making an odd sound that seemed to be coming from the brakes. I was scheduled early in the morning and Vic was great about putting two tech My car was making an odd sound that seemed to be coming from the brakes. I was scheduled early in the morning and Vic was great about putting two technicians on my case as the brakes and drive belt needed assistance. This was really kind of her, as I am 8 months pregnant and appreciated not having to stay there all day. She was wonderful. My only complaint is the cost of the repairs, as my uncle who is a mechanic believed I was charged too much for labor/hours of work. I understand that the cost at the dealership is typically more expensive; however, and that you are paying for expertise. I cannot say enough positive remarks about the customer service at Honda North. We always feel that we are well-served there. More

Many Services I recently had an oil change and detail. Both times the service was great. I also ended up trading my civic for an accord after the detailing. Chad wa I recently had an oil change and detail. Both times the service was great. I also ended up trading my civic for an accord after the detailing. Chad was AWESOME !!! More

Oil Change Fantastic service as always. I was promptly greeted when I pulled up to the service bay, the time to complete the work was basically exactly as the se Fantastic service as always. I was promptly greeted when I pulled up to the service bay, the time to complete the work was basically exactly as the service professional stated it would be, and the service professional went over my entire write-up with me before letting me leave. The car was washed and ready as soon as she was finished. Also, as a woman I've had numerous experiences at service stations and dealerships where men try to take advantage of that fact by selling me things I don't need or treating me like I'm stupid. That NEVER happens here. They actually employ plenty of women. I think it's pretty cool. Will definitely keep coming back. More

Title? We were welcomed by Ivanete at our arrival. We instantly felt she was warm and caring. As she guided us through the process answering all of our quest We were welcomed by Ivanete at our arrival. We instantly felt she was warm and caring. As she guided us through the process answering all of our questions we felt relaxed and not pressured. Our paper work was handled by Jammy. He was very professional and worked speedy and diligently to get us on our way. More

Honda crv I worked with Ed who I dealt with getting my lease and he was great; he went above and beyond which made me very happy I worked with Ed who I dealt with getting my lease and he was great; he went above and beyond which made me very happy More

Vacuum I was under the impression that will your first free oil change I would be receiving a complimentary car wash and vacuum. I noticed the car was washe I was under the impression that will your first free oil change I would be receiving a complimentary car wash and vacuum. I noticed the car was washed but I didn't see signs of a vacuum or at least a good vacuuming. ..my car looked the same inside. I was a little disappointed to see it not vacuumed out when thats what was offered. More

Great Experience Jay (Josh) gave me a great deal on a Honda CR-V. I am very happy with my purchase and would definitely recommend this dealership and Sales Person to o Jay (Josh) gave me a great deal on a Honda CR-V. I am very happy with my purchase and would definitely recommend this dealership and Sales Person to others. More

New car on a budget! I went into Honda North after going to the Honda in Reading and the Nissan place on RT1 in Lynnfield. ANd while I was very pleased with the nissan pla I went into Honda North after going to the Honda in Reading and the Nissan place on RT1 in Lynnfield. ANd while I was very pleased with the nissan place I was not happy with the service and the attitude at the Honda Reading. As my husband and I really had our hearts set on the CRV for its mileage and feel, we went to Honda North in Danvers. Ben greeted us at the door and made us feel welcome right away. He was very knowledgeable with everything we asked about from child safety to the tech in the car. I was SO pleased with how he treated us I would have bought the car at full price if we could! How I am treated is so important when I am purchasing anything which is why our purchase was not made at Honda Reading. Ben was so so helpful when we made our decision, he was not pushy or aggressive in his sales, which I am always worried about (that car salesman stereotype!). After working with Ben, Steve (manager) and John (finances) we settled on our beautiful grey Honda CRV LX and we could not be happier. The day we picked it up, we were so excited and it was very apparent that Ben was happy for us too. He understood why we needed our car, our budget that we could not be moved on, and everything. I was SO pleased with Ben and the entire staff at Honda North. Thank you so much!! More