Honda North
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Excellent Service from Tim I was so impressed with Tim. He called and told me that my car was not under warranty anymore but then he explained the options and gave me some wor I was so impressed with Tim. He called and told me that my car was not under warranty anymore but then he explained the options and gave me some worthwhile advice. Tim had incredible patience for my many questions. He continued talking about my concerns as he walked me to my car. UNBELIEVABLE knowledge and service from him. Most certainly a 10/10 Five Stars -- ! More
Couldn't have been better! Easy to work with and extremely helpful. Ed was great with keeping up afterwards with me to make sure everything was working out. The service center m Easy to work with and extremely helpful. Ed was great with keeping up afterwards with me to make sure everything was working out. The service center made my life so much easier. More
Buyign experience was excellent, service department, eh. I bought a used Nissan Pathfinder several years ago from Honda North. The sales person told me I could bring my car there for service. I called today I bought a used Nissan Pathfinder several years ago from Honda North. The sales person told me I could bring my car there for service. I called today to schedule and was told that the service manager could not order the part I need and I would have to go to a Nissan Dealership. I am disappointed as I really wanted to give my business to Honda North and now I have to go elsewhere. More
Excellence in salesmanship Ed Dake is an exceptional salesman. He listens to the customer and identifies their needs prior to showing vehicles. He is curious, professional, ki Ed Dake is an exceptional salesman. He listens to the customer and identifies their needs prior to showing vehicles. He is curious, professional, kind, dedicated and supports the customer's needs. He does not push, offers honest answers and allows the customer to take their time making a decision. I would recommend Ed to any future potential customer. He is an asset to Honda North. More
Great service Vic was great despite not having enough help when dropping my car of she was friendly and cheerful and apologized many time for the delay. She get me Vic was great despite not having enough help when dropping my car of she was friendly and cheerful and apologized many time for the delay. She get me updated throughout the day regarding my services and additional services required. More
A pleasant experience Had to bring my 2006 Honda Odyssey in for warranty recall and had oil change. The proceedure was going to take several hours so I was asked if I want Had to bring my 2006 Honda Odyssey in for warranty recall and had oil change. The proceedure was going to take several hours so I was asked if I wanted to stay or get a lift home, which I did. When work was done a driver was sent to get me. All in all, this dealership is excellent to work with. I highly recommend Honda North for both a car buying experience and great service dept. More
Best car buying experience ever Eduard, the salesman was excellent. He was very knowledgable about his product. He took the time to work with me even though the dealership was extrem Eduard, the salesman was excellent. He was very knowledgable about his product. He took the time to work with me even though the dealership was extremely busy that day. I never felt any pressure from him, the manager or anyone else that day. The process took longer than they would have liked, because of how busy they were, but they were apologetic for the delays and took the time to make sure that I was comfortable and offered refreshments. In the past I have met the prospect of buying a car with dread. My experience with Honda North was the best ever and I don't believe I would want to do business anywhere else. More
Unusual circumstance Probably the most involved process I ever experienced. I originally went for an inspection sticker and to diagnose the problem causing the VSA and Eng Probably the most involved process I ever experienced. I originally went for an inspection sticker and to diagnose the problem causing the VSA and Eng light to stay lighted. The car was in the shop for 30 days and had a myriad of parts and systems checked or replaced. Because the problem could not be resolved ,even with the expertise of Honda Central, we abandoned the 08 accord and purchased a 2014 Accord. This is certainly not what we had in mind but that's the way it turned out. I guess in the overall scheme we were treated well and were served by some friendly and competent people. Special thanks to Mike Seegan Sp? More
Service Excellent customer service! Vic went out of her way to make sure I had a great experience at Honda North! All together a great place :) Excellent customer service! Vic went out of her way to make sure I had a great experience at Honda North! All together a great place :) More
Smooth and Efficient This was a standard B Service visit. The experience was very positive: the easy online scheduling, efficiency of service department (the car was ready This was a standard B Service visit. The experience was very positive: the easy online scheduling, efficiency of service department (the car was ready exactly when promised), friendly and helpful employee! More