Back

Honda North

Danvers, MA

4.8
1,822 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
Contact Dealership

382 Newbury Street

Danvers, MA

01923

Directions

By Type

Showing 1,822 reviews

September 14, 2014

Excellent Service from Tim I was so impressed with Tim. He called and told me that my car was not under warranty anymore but then he explained the options and gave me some wor More

by karenbondi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Sep 22, 2014 -

Honda North responded

Dear karenbondi, Thank you for taking the time to submit a review of Honda North on Dealer Rater. It’s great to hear that you were happy with Tim’s service. At Honda North we want each customer to leave feeling that they got their dollars’ worth. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 14, 2014

Couldn't have been better! Easy to work with and extremely helpful. Ed was great with keeping up afterwards with me to make sure everything was working out. The service center m More

by Vjfram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed and Conrad
Sep 22, 2014 -

Honda North responded

Dear Vjfram, Thank you for your business. I am glad to hear that you are satisfied with the Sales and Service Departments. Both work hand in hand to provide our customers with the best service possible. At Honda North our number one focus is customer service. Whether it is Sales, Service, or Finance, we want our customers to have a great experience at our dealership. Thank you for taking the time to share your experience and congratulations on your new vehicle. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 12, 2014

Buyign experience was excellent, service department, eh. I bought a used Nissan Pathfinder several years ago from Honda North. The sales person told me I could bring my car there for service. I called today More

by Dizneefreek
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
N/A it was over the phone
September 12, 2014

Excellence in salesmanship Ed Dake is an exceptional salesman. He listens to the customer and identifies their needs prior to showing vehicles. He is curious, professional, ki More

by klucy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dake
Sep 22, 2014 -

Honda North responded

Dear klucy, I am very happy to hear that Ed was able to help you pick out a new vehicle. As you said, he is a great asset to the Honda North Team. Ed along with the rest of the Sales team believes in listening to customers in order to identify what vehicle will be best them. At Honda North we do not pressure customers into buying a certain car, maintenance plan, or service. We do our very best to provide customers with options that will best serve them in the years to come. I will gladly let Ed know that his hard work has been recognized. Thank you for taking the time to share your story and congratulations on your new vehicle! We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 11, 2014

Great service Vic was great despite not having enough help when dropping my car of she was friendly and cheerful and apologized many time for the delay. She get me More

by theresageiger1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Sep 22, 2014 -

Honda North responded

Dear theresageiger1, Thank you for taking the time to share your recent Honda North experience with us. I am glad that Vic was able to accommodate your needs even while being shorthanded that day. Regardless of the circumstances Honda North is always focused on customer satisfaction. We do our very best to give each customer updates on their service and make them aware of any findings. Thank you for your business and we look forward to seeing you at your next service appointment! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 09, 2014

A pleasant experience Had to bring my 2006 Honda Odyssey in for warranty recall and had oil change. The proceedure was going to take several hours so I was asked if I want More

by sedonasunset
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Torres
Sep 11, 2014 -

Honda North responded

Dear sedonasunset, Thank you for taking the time to share your most recent Honda North experience with me. I am glad to hear that you were satisfied with your service. Although some recalls can be time consuming they are always done to ensure your vehicle is safe. I am glad that you took advantage of our shuttle service so that you were able to salvage the rest of your day. Thank you for being an advocate of Honda North and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 07, 2014

Best car buying experience ever Eduard, the salesman was excellent. He was very knowledgable about his product. He took the time to work with me even though the dealership was extrem More

by elliott139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduard
Sep 11, 2014 -

Honda North responded

Dear elliott139, Thank you very much for the glowing review regarding your recent visit to Honda North. I am very happy to hear that this was “the best car buying experience ever”. I know that buying a car is often a very stressful and pressure-filled experience. At Honda North we try our very best to make the car buying experience pleasant and stress free. We do not believe in pressuring our customers into buying a vehicle they are not comfortable with. Congratulations on your new vehicle and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 06, 2014

Unusual circumstance Probably the most involved process I ever experienced. I originally went for an inspection sticker and to diagnose the problem causing the VSA and Eng More

by waltercro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Torres, Dave Moran, Mike Seegan
Sep 11, 2014 -

Honda North responded

Dear waltercro, Thank you for taking the time to share your story with us. We appreciate the time you took to rate Honda North and submit comments. It is not always easy to determine what triggers certain service issues and I thank you for being so patient while we identified what was causing the problem. I am glad however that you were able to find a new 2014 Accord that suited your needs. Congratulations on your new vehicle and we look forward to seeing you at your future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 06, 2014

Service Excellent customer service! Vic went out of her way to make sure I had a great experience at Honda North! All together a great place :) More

by Ncordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Sep 11, 2014 -

Honda North responded

Dear Ncordon, Thank you for your positive review on Dealer Rater. I am glad to see that you were satisfied with the service provided by Vic and the rest of the Honda North team. Customer’s satisfaction is our number one priority for each customer. If there is anything we can do for you in the future please don’t hesitate to contact us. We would love to hear from you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 05, 2014

Smooth and Efficient This was a standard B Service visit. The experience was very positive: the easy online scheduling, efficiency of service department (the car was ready More

by Bkedesdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Sep 11, 2014 -

Honda North responded

Dear Bkedesdy, Thank you for the review regarding your recent visit to the Honda North service department. I am glad to hear that you had a positive experience at our dealership. We strive for complete satisfaction for every one of our customers. We do our very best to give you an accurate time in which your vehicle’s service will be completed. I am glad that everything went smoothly and that you were satisfied with the service. Thank you for your business and please contact Honda North with any questions or concerns you may have. Sincerely, Honda North Danvers, MA www.HondaNorth.com

...
136
...