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Honda North

Danvers, MA

4.8
1,824 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,824 reviews

September 28, 2014

Friendly but not cheap The people were friendly enough, I am just not sure why, when you buy a maintenance book with your new vehicle, a 20,000 mile service should still cos More

by techiescum
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
September 26, 2014

Ching Hung Serves are excellent and complete. I will recumbent my friend to have their cars serviced here. The employees are friendly and supported all the way More

by victorhung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quince
Oct 09, 2014 -

Honda North responded

Dear victorhung, Thank you for taking the time to share your recent Honda North experience with us. I am very happy to hear that you found our employees to be friendly and helpful during your visit. I am also glad to hear that you will be recommending your friends to Honda North. We would love the opportunity to service their vehicles. Thank you for your business. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 25, 2014

good service from good employees Peter Andersen was courteous,polite and did a great job listening to my needs and convinced me that the Honda Civic Sedan would meet all my needs. More

by xoxo1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Sep 26, 2014 -

Honda North responded

Dear xoxo1960, Thank your for taking the time to share your recent Honda North experience with us. I am glad that Peter Andersen heard to you and was able to recommend a car that met your expectation. Listening to customers’ needs is a crucial part of the sales process. Thank you for the opportunity to work with you and congratulations on your new Honda Civic! We look forward to traveling down the road of ownership with you! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 24, 2014

Honda North I just bought a 2014 CR-V from Ed at Honda North. He greeted us at the door every time I went to the dealer. He made me very comfortable with my dec More

by sallyellingsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduard Dake
Sep 26, 2014 -

Honda North responded

Dear sallyellingsen, Thank you for taking the time to recommend Honda North to your friends and family. At Honda North making sure the customer is comfortable and confident in their purchase is a top priority. We want every customer that leaves our dealership to be satisfied with not only the customer service but their purchase as well. Congratulations on your new CR-V. We look forward to seeing you at your future service appointments. Sincerely, Honda North Danvers, MA

September 24, 2014

Customer service Hi, I had such a great experience At the North Honda Dealership in Danvers, MA. Ivanete, the salesperson who served us was extremely friendly and gave More

by wesley09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivanete
Sep 26, 2014 -

Honda North responded

Dear wesley09, Thank you for taking the time to share your recent Honda North NEW CAR experience with us! Ivanete is a great sales person! She comes very highly recommended at Honda North so I am not surprised that you had a great experience with her. At Honda North we believe that the small things make a big difference. Thank you for your business and congratulations on your new vehicle. We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 23, 2014

Amazing experience, tremendous deal! We were looking for a car with all modern features but also wanted a great deal. Ed did a tremendous job of pulling together all the paperwork and gav More

by Anil Achyuta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduard Dake
Sep 26, 2014 -

Honda North responded

Dear Anil Achyuta, Congratulations on your new car! I am pleased to hear that Ed took great care of you during your recent visit to Honda North and was able to fulfill your “wish.” Looking for a car with all the modern features and at a great price can be overwhelming. Thank you for being our advocate, your business is greatly appreciated. If you have any questions or concerns regarding your recent purchase don’t hesitate to call Honda North at any time. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 22, 2014

Time limit All the employees knew I was big time limit and they all made the whole process to get me out in time to pick my kids up. Even the next day when I c More

by Kah2221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Desrosier and Evie
Sep 23, 2014 -

Honda North responded

Dear Kah2221, I am very happy to hear that the Service Department was able to accommodate you during your busy dat. At Honda North we know that our customers’ time is very valuable. We do our very best to serve each customer in the time frame that is allowed. I am also glad to hear that love your new Pilot! Thank you for taking the time to share your experience with us. Congratulations on your new SUV and we look forward to seeing you at your future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 21, 2014

Excellent Customer Service After just having a great experience buying a Honda Certified Used Car, I brought the car back to Honda North for the inspection. Once again, the cus More

by rdg252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nagi Fayed
Sep 23, 2014 -

Honda North responded

Dear rdg252, Thank you for taking the time to share your recent Honda North experience with us. I am glad to hear that you were pleased with the service when you came in for an inspection sticker. At Honda North we always try to be one step ahead. Customer service has always been and will always be the number one focus at Honda North. We find joy in exceeding customer’s expectations by doing the little things that make our dealership unique. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 20, 2014

over priced...! I find the price to purchase and install a battery much too expensive...$150...!!! I have 2 hondas, One just purchased in February and the other (2003 More

by Paradisealoha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard P. Bonasoro
Sep 23, 2014 -

Honda North responded

Dear Richard, Thank you for taking the time to provide feedback regarding your recent visit to Honda North. It is through recommendations and comments from our customers that we are able to improve our internal processes to better serve our customer base. The only way that your would be charged for a transmission inspection fee is if you get the issue diagnosed at Honda North but got the repair done elsewhere. If you get the issue repaired at Honda North, the diagnosis fee will be waived and you incur no cost for the diagnosis. The price of the battery includes a free 36 month guarantee and up to 100 month pro rate cost. Please call Steve Bouchie, the Honda North Service Manager, at 978-539-5039 to further discuss the diagnosis fee and the battery installation pricing. Thank you for your business and we look forward to helping you with your concerns. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 19, 2014

Service From the time I arrived until the time I left the level of commitment was evident. Employees are dedicated as well as courteous and it shows. My car More

by cascio49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Madden, Vic Gillespie, and Michael Segien
Sep 23, 2014 -

Honda North responded

Dear Mr. Cascio, Thank you for the fantastic review on Dealer Rater! I am very happy to hear that you felt you were treated with a high level of customer service. It is our goal to treat every customer with the utmost respect and exceed their expectations each and every visit. Timely and accurate service is something we pride ourselves on here at Honda North. Congratulations on your recently purchased vehicle and thank you for your years of business. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

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