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Honda North

Danvers, MA

4.7
1,826 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,826 reviews

October 08, 2014

service It was a short stay in the service dept. The work was done so quickly that I didn't even get myself situated in the waiting area. More

by Stephen LaMonica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
USPS
Oct 09, 2014 -

Honda North responded

Dear MrLaMonica, Thank you for taking the time to submit your comments and rating of Honda North on Dealer Rater. We appreciate you taking the time to do so. I am happy to hear that your service was done quickly and completely. This is our goal for all service visits. If there is anything we can do for you in the future please don’t hesitate to call Honda North at any time. Thank you for supporting the only Employee Owned Dealership in Massachusetts. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 08, 2014

Always a Great Experience My family has purchased five cars from Homda North since 2001 and each of us has been greatly pleased with the quality and service. You can't ask for More

by cahills4
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Madden
Oct 09, 2014 -

Honda North responded

Dear cahills4, Thank you very much for your 13 years of business. We truly value our dedicated customers. I am happy to hear that you have been satisfied with both our Service Department and Sales Department over the past 13 years. Although you have been a loyal customer for many years and know how our dealership runs, we are always striving to make your next visit better than your last. Thank you for supporting the only Employee Owned Dealership in Massachusetts. We look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 08, 2014

5 Hour Lease The dealer who I worked with, Steve, was great. He wasn't pushy, he answered my questions the best he could. Whenever I asked a question he couldn't a More

by wildernns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Messner
Oct 09, 2014 -

Honda North responded

Dear wildernns, Thank you for taking the time to share your recent Honda North experience with us. I am sorry to hear that your visit was less than expectable by both your standards and ours. Your visit will be reviewed by management to ensure we make the necessary changes so this does not happen again. I apologize for the experience you had. Customer satisfaction is the number one goal of Honda North. Less than 100% customer satisfaction is not acceptable by our standards. We use all reviews, positive or negative, to make changes within our dealership as we strive for 100% customer satisfaction. Thank you for your business and we hope to see you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 07, 2014

Good Service My husband and I worked with Jay to purchase a 2014 Honda Civic. He was both friendly and knowledgeable, making the process pleasant and smooth. I wou More

by crsgreaves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 09, 2014 -

Honda North responded

Dear crsgreaves, Thank you for taking the time to share your recent Honda North sales experience with us. I am very happy to hear that you were satisfied with Jay’s service, knowledge and friendliness. All Honda North Sales Representatives strive to excel in these areas to provide our customers with the best experience possible. Congratulations on your new car and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 04, 2014

Purchase and service Professionalism and courtesy are the operative words at Honda North. Clients come first and the level of product knowledge is exceptional. I would More

by topdog726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Rennicks
Oct 09, 2014 -

Honda North responded

Dear topdog726, Thank you for taking the time to share your recent Honda North experience with us. Professionalism and courteous are two words that are an honor to be associated with. We truly appreciate your compliments and your business. If there is anything we can do for you in the future, please don’t hesitate to call. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 03, 2014

always great service Service at Honda North is always great, in terms of responsiveness, friendliness, efficiency, and reliability. Everybody I've dealt with has been a p More

by maryhb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 09, 2014 -

Honda North responded

Dear maryhb, At Honda North, taking pride in our work is something all employees take seriously. We strive to provide the very best service possible. As you said, friendliness, reliability, and efficiency are top priorities at Honda North. All of these qualities allow us to give our customers the best experience possible. Thank you for taking the time to share your experience with us. We truly appreciate your business. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 02, 2014

Outstanding Was looking to upgrade my Honda Civic was just calling and asking for a best price they were the best deal, Was looking for issues with the price I re More

by gemcclung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dake
Oct 09, 2014 -

Honda North responded

Dear gemcclung, Thank you very much for taking the time to share your Honda North experience with us. We truly appreciate you saying that you would give us a 6 star rating if possible. That is a great compliment that we take to heart. I am very happy to hear that this purchase was the “smoothest car purchase you have ever been involved in”. At Honda North we strive for fast, easy and stress-free car sales. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 30, 2014

2014 CRV LX Lease Ivanete Borges was a pleasure to work with. I had shopped around for two weeks and went to over 10 dealers. My experience with Ivanete and the team at More

by gennag25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivanete Borges and Stephen Bouchie
Oct 09, 2014 -

Honda North responded

Dear gennag25, Thank you very much for sharing your fantastic Honda North experience with us. Ivanete is both a great person and Sales Person so it comes to no surprise that you were thrilled with her level of service. She comes very highly recommended at Honda North and we are very lucky to have her as part of our team. I am glad that Ivanete and Honda North made all your car dreams come true. We appreciate your business and we look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 30, 2014

Greate Attentions I recommend Honda North to my friends what a dealer where one finds great friendship and care in many kindnesses I thank to Ivennet and Jamel Nichols, More

by cgonzalezf46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivanette and Jamel Nichols
Oct 09, 2014 -

Honda North responded

Dear cgonzalezf46, I am happy to hear that Ivennet and Jamel took good care of you during your recent visit to Honda North. At Honda North customer satisfaction is our number one goal. The employees at Honda North love to create friendships with our customers. Having a close relationship allows us to better serve each one of our customers. Thank you for taking the time to write this reviews. We truly appreciate your business. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 30, 2014

Great! I am always pleased with the service at Honda North. I would recommend it to anyone and everyone. The express service and the hours they are open ar More

by wackywizz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett
Oct 09, 2014 -

Honda North responded

Dear wackywizz, Thank you for taking the time to share your Honda North experience with us. At Honda North we believe that the little things make a big difference. Hours of operation, a complimentary beverage, and complimentary car wash and vacuum are just a few things that set our dealership apart. I am glad to hear that you would recommend Honda North to everyone. Compliments like that mean a lot to us. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

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