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Honda North
Danvers, MA
1,826 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,827 reviews
October 18, 2014
First service of my CRV I did not realize that it was for free.The service was quick and seem to be done right. I was also able to buy touch up paint for my car. I did not realize that it was for free.The service was quick and seem to be done right. I was also able to buy touch up paint for my car. More
by FCatino
Employees Worked With
Susan Madden
Helpful October 18, 2014
A quick easy visit for service. Stopped in for oil change & tire rotation and I was out in about 20 minutes! Lucky was very professional and made sure I was comfortable. Stopped in for oil change & tire rotation and I was out in about 20 minutes! Lucky was very professional and made sure I was comfortable. More
by hedetnie
Employees Worked With
Lucky Chan
October 16, 2014
Package deal I should have been given no cost maintenance as most dealers do with a lease/purchase (without purchasing it as an added cost). I was inconvenienced I should have been given no cost maintenance as most dealers do with a lease/purchase (without purchasing it as an added cost). I was inconvenienced due to a mix up on the car I was purchasing. I was suppose to get a 2014 White Honda Accord and I was ready to make a deal for it but then I was notified it was a 2015 not a 2014 and so I had to choice a different color in a 2014. This was not the salesman's fault. More
by stcj1234
Employees Worked With
Brian Carvalho
October 13, 2014
The Service Department needs work I visited the service department for scheduled maintenance on my 2014 Civic. It was a very unpleasant experience. Both the gentleman who appeared to I visited the service department for scheduled maintenance on my 2014 Civic. It was a very unpleasant experience. Both the gentleman who appeared to be running the service department and the cashier made it clear they had other priorities and could not be bothered with answering questions or any sort of customer service. The gentleman quoted a price of $41, and on my receipt it says "Customer hereby acknowledges receiving an original estimate of $49.89 + tax." My appointment time was for 10 am, and I left there close to 11 am for what ended up being a simple oil change. The technician who worked on my car and handed me the receipt was professional and I wished I could have spoken to him before my car was completed and left outside for me. I will have the additional services I had requested online and all future service performed at Kelly Honda. More
by taramham
Employees Worked With
unknown
October 12, 2014
A thank you to our salesman. We would like to thank you for being professional and taking the time with us to decide on which car to buy. We wish that all salesman were as conside We would like to thank you for being professional and taking the time with us to decide on which car to buy. We wish that all salesman were as considerate and patient as you (Peter Andersen) are. Thank you so much for making our buying experience as pleasant as possible. Maryann and Richard Burns More
by tracker68
Employees Worked With
Peter Andersen
October 10, 2014
Purchased car- highly recommended dealer Everyone was friendly, thorough and reachable throughout the whole process. Joe G. was my rep and he was so helpful, honest and friendly. I would def Everyone was friendly, thorough and reachable throughout the whole process. Joe G. was my rep and he was so helpful, honest and friendly. I would definitely buy from them again, they helped the process go smoothly. More
by kmc.9
Employees Worked With
Joe G
October 10, 2014
Sales Rep was a Joy!!! You 've purchased a car in the past and you always prepare yourself for this battle with the dealership to negotiate a fair price and a payment that i You 've purchased a car in the past and you always prepare yourself for this battle with the dealership to negotiate a fair price and a payment that is within your budget. The negotiating may go on for hours or you leave and get a call in the late evening from the dealer trying to sel the deal on their terms...This is the first time that I went to purchase a vehicle and there was no stress. I want to personally thank Nagi Fayed for that. He is a gentleman with great respect for the customer, courtesy, knowledagble, and takes pride in what he does. Thank You!!! More
by Paradisealoha
Employees Worked With
Nagi Fayed
October 10, 2014
15,000 mi. service Brought vehicle in for oil change, tire rotation and 15,000 mi. service. Everyone I dealt with was wonderful, from the greeters to the service reps. Brought vehicle in for oil change, tire rotation and 15,000 mi. service. Everyone I dealt with was wonderful, from the greeters to the service reps. ( & the techs behind the scenes ), the enterprise rep. and the cashier. All around friendly staff, Always a pleasure to bring my Pilot in for service! More
by davenjo21
Employees Worked With
Vic Gillespie
October 10, 2014
Airbag system alert/on Very tactful in dealing w my car problem . Billing is factful. People are pleasant every time I visit . Service they provide was great. Timing and wai Very tactful in dealing w my car problem . Billing is factful. People are pleasant every time I visit . Service they provide was great. Timing and waiting was just perfect. Customers waiting area was good enough to accommodate patrons . More
by Burzing
Employees Worked With
Vic/lucky/joe
October 10, 2014
Efficient It was a good experience. Comfortable surroundings, good coffee and interesting conversation with other customers. Sorry all the buttons on this surve It was a good experience. Comfortable surroundings, good coffee and interesting conversation with other customers. Sorry all the buttons on this survey don't work. More
by Edbell
Employees Worked With
Don't know
