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Honda North

Danvers, MA

4.7
1,827 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,827 reviews

November 08, 2014

New car on a rainy day As we came in the front door, Ben, nearly soaked from being outside, did not hesitate, but headed straight to us to see how he could be of service. He More

by Tiggem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Katz, Steve (Bouchie?)
Nov 17, 2014 -

Honda North responded

Dear Tiggem, Thank you for taking the time to share your recent Honda North experience with us! I am very happy to hear that Ben Katz took good care of you during you recent car purchase. At Honda North, we pride ourselves on not being a “pushy” or “fake” dealership. We want every one of our customers to get the car they want for the price they want. We do not try to upsell our customers into a vehicle they do not want or need. I am glad that you got the exact car you wanted. Congratulations on your new vehicle. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 07, 2014

Very Happy! I am very happy with the the service that I received from Dave Moran, He is a great salesman! Coming to Honda North is always a great experience. More

by teresalord1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moran
Nov 17, 2014 -

Honda North responded

Dear teresalord1, I recognize your user name from prior reviews and would like to thank you for your ongoing support of Honda North. I am happy to hear that Dave Moran provided you with excellent customer service during your car buying experience. Customer service has been and always will be our number one focus at Honda North. Thank you for your business “teresalord1”. We look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 06, 2014

Tons of work on my 2001 civic Customer service is incredible. They are honest and thorough, patient and professional. The service department is the reason I chose to buy a new car More

by Kmehlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Nov 17, 2014 -

Honda North responded

Dear Kmehlin, I would first like to congratulation you on your new Honda! I would also like to thank you for taking the time to share your comments about Honda North. We take these comments to heart as we use these reviews to identify what we are doing well and what areas we can improve upon. I am very happy to hear that you find our customer service to be “incredible”! At Honda North we strive for complete customer satisfaction every visit. Thank you for your business and we look forward to seeing you at your next service appointment! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 06, 2014

one hundred percent happy I had an excellent experience purchasing the beautiful CRV-EX. The salesman spent a very long time with this first time buyer. His enthusiasm for the More

by khambaty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Nov 17, 2014 -

Honda North responded

Dear khambaty, Congratulations on your new CR-V! Thank you for your kind comments and 5 star rating! I am very happy to hear that you are already recommending Honda North to your friends and family! Peter Andersen comes highly recommended at Honda North and I am not surprised that he provided you with excellent customer service. All of the Honda North Sales people are very excited about the new Honda CR-V. It is an excellent vehicle that has had many improvement made to it. I am sure you will enjoy it for years to come. Thank you for your business and we look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 05, 2014

First New Car Purchase After researching thoroughly I sent in a price inquiry to Honda North, and was pleasantly surprised by the counter offer (quote), that I received onli More

by cmurtagh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jameel Nichols, Ed Dake
Nov 17, 2014 -

Honda North responded

Dear cmurtagh, I am happy to see that all of your research led you to Honda North! At Honda North we take pride in every car sale, new or used. We believe that the car buying experience should be fun, exciting, and memorable, not stressful and painful. Our Sales Team takes priding in getting every customer the car of their dreams for the price they want. I am also happy to hear that Ed took care of you from start to finish. At Honda North, we are focused on much more than just selling cars. We want every customer to leave Honda North knowing they got the perfect car! Thank you for your business and congratulations on your new vehicle! We look forward to seeing you at your first service appointment! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 05, 2014

Awesome My experience far surpassed what I expected. Everything was done quick and efficiently yet everything was clearly explained to me in a way I could und More

by Sbrennan232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Me
Nov 17, 2014 -

Honda North responded

Dear Sbrennan232, I am very happy to hear that your experience at Honda North far surpassed your expectations! At Honda North we strive to exceed all customer expectations each and every visit. The Honda North team’s number one priority has been and always will be the customer. Congratulations on your new vehicle and thank you for choosing Honda North- the only employee owned dealership in Massachusetts. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 05, 2014

Quick Express Service I took my car in through the express line for a quick standard service, oil change and filter. Lucky was great, he met me right away and took my car More

by Indians20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky
Nov 17, 2014 -

Honda North responded

Dear Indians20, I am very happy to hear that Lucky provided you with great customer service during your recent visit to Honda North. At Honda North we strive for complete customer satisfaction each and every time. I am glad that your service was completed faster than you thought and that we were able to minimize any inconvenience. Thank you for your business. We look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 05, 2014

Basic oil change replacing lost key I waited quite a long time but they completed satisfactorily everything that I went to the dealership for. When I told the rep that I needed to leave More

by junes car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Nov 17, 2014 -

Honda North responded

Dear junes car, Thank you for taking the time to share your Honda North experience with us! I am sorry to hear that your recent service visit took longer than expected. We do our very best to get customers back on the road as quickly as possible however some days can be very busy and services may take a little longer. In your case, I am glad that we were able to complete your service in time for you to get to work. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 04, 2014

Great service Kyle Quin always treats me with respect and is efficient in scheduling my appointments and in getting my car serviced. My family continues to purchase More

by jburt01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Nov 17, 2014 -

Honda North responded

Dear jburt01, Thank you for taking the time to share your Honda North experience with us. I am very happy to hear that Kyle has taken good care of you over the years. At Honda North, we believe in long lasting customer/ employee relationships. These relationships contribute to the “customer for life” standard that we at Honda North believe in. Thank you for your years of business- we truly appreciate it. Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 02, 2014

Service was great. Service was excellent. My car was ready when they said it would be and they even pulled it up close so I wouldn't have to walk to get it because it w More

by Kbrown2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan madden
Nov 03, 2014 -

Honda North responded

Dear Kbrown2009, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your recent service was excellent and that your service advisor was able to give you an accurate time in which your service would be completed. If there is anything we can do for you please don't hesitate to call Honda North at anytime. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

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