Honda North

Problems with stock This was the second time in a row (and with a month) that my scheduled service did not have the parts needed. #1 appointment on 12/20 this was sche This was the second time in a row (and with a month) that my scheduled service did not have the parts needed. #1 appointment on 12/20 this was scheduled online atleast a 2 weeks before the day of the appointment. I needed 3 new tire as suggest after my last oil change. Got to the appointment and there were no tires. Could come back on Monday but I was traveling. Scheduled second apointment right there on the spot. Also got a follow automatic call reminding me that I had missed this apointment--- I was really mad about that call. To not have the parts for a scheduled appointment and then get a call saying I missed it. Not good. #2 appointment on 1/10 scheduled in your office as stated above. Arrived and agian did not have all the tires! Fortunately your mananger on duty was able to get the part later in the day and get me a rental. But seriously I think you have a major logistics problem on your hands. (Everyone I spoke to was very nice and no complaints other than a focus on the football game) More

Customer Service The reps in house are great - friendly and efficient. The phone reps- not so much. After my phone experience was expecting trouble when I arrived but The reps in house are great - friendly and efficient. The phone reps- not so much. After my phone experience was expecting trouble when I arrived but Vic was great! More

Repeat in 2014 We bought a new 2013 Civic from Dominic Rubino in May and when we decided to get another new car came right back to Honda North and Dominic to buy a 2 We bought a new 2013 Civic from Dominic Rubino in May and when we decided to get another new car came right back to Honda North and Dominic to buy a 2015 Accord. More

New Vehicle Purchase Unlike other dealerships I went to; no games, no bait and switch, just friendly and knowledgeable salesman (Zack Mzaouakk) who was extremely helpful. Unlike other dealerships I went to; no games, no bait and switch, just friendly and knowledgeable salesman (Zack Mzaouakk) who was extremely helpful. As a former business owner, I recognize it is employees like Zack that build your reputation and long term success. It is evident that they are in this for the long haul and want to earn your trust and continued business rather than break an individual sales profit record on a single vehicle at your expense. Very happy with my new Pilot and very impressed with Zack-highly recommend him. More

10,000 mile check-up Oil change, tire rotation + multi-point inspection--all done in a reasonable amount of time on a busy Saturday morning. Thanks for the good service! Oil change, tire rotation + multi-point inspection--all done in a reasonable amount of time on a busy Saturday morning. Thanks for the good service! More

Painless It was efficient and done in a very timely .manner. The staff are all professional and treat patrons with patience and kindness. For me Honda North It was efficient and done in a very timely .manner. The staff are all professional and treat patrons with patience and kindness. For me Honda North in Danvers has been nothing but the best. More

Leasing a 2015 Honda Accord Vicki Migos was very helpful and knowledgeable about the car. She didnt pressure me into things i didnt need and allowed me to basically build the ca Vicki Migos was very helpful and knowledgeable about the car. She didnt pressure me into things i didnt need and allowed me to basically build the car i wanted and couldnt be happier! Id like to thank Vicki for her service amd for getting me in the right vechile that i wanted and could afford! More

Service is excellent and Vic was very pleasant It was an excellent experience overall .. It was for a 15,000 mile checkup .. very satisfied with the experience just thought that $300 was kind of a It was an excellent experience overall .. It was for a 15,000 mile checkup .. very satisfied with the experience just thought that $300 was kind of a lot to change tires, oil, fluids, etc. but I guess things are more expensive these days .. I do love my CRV .. and the people at Honda North are very nice ... overall it was a good experience. More

Emergency service call I was met at the door, had a problem with a screw in my tire and was taken care of quickly and professionally. Much appreciated!!!!!! I was met at the door, had a problem with a screw in my tire and was taken care of quickly and professionally. Much appreciated!!!!!! More

Routine oil change I took my CRV for an oil change and they did the work for free because I had recently had a major service appointment. What a pleasant surprise! I took my CRV for an oil change and they did the work for free because I had recently had a major service appointment. What a pleasant surprise! More