Back

Honda North

Danvers, MA

4.7
1,827 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
Contact Dealership

382 Newbury Street

Danvers, MA

01923

Directions

By Type

Showing 1,827 reviews

January 31, 2015

Honda pilot Ed was great .!!!! The only bummer was one of the managers had mentioned to me that the car I wanted was available in black but when I went to purcha More

by Shasta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed dake
Feb 04, 2015 -

Honda North responded

Dear Shasta, Congratulations on your new Honda Pilot! I am happy to hear that Ed provided you with excellent customer service throughout the car buying process. As an Employee Owned Company, we want to provide every customer with the highest level of customer service possible. If you have any questions regarding your new Pilot you can call Ed or any one of our Sales Consultants. We’d love to hear from you. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

January 27, 2015

30,000 mile service I have been dealing with Honda North since 2001 and I would never go anywhere else! I have even called them from out-of-state for service advice and More

by cahills4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 04, 2015 -

Honda North responded

Dear cahills4, Thank you for sharing your Honda North experience with us. We truly appreciate your ongoing business as we strive to make each customer a customer for life. I am happy to hear the level of trust and confidence you have in us as your dealership. Your satisfaction has always been and always will be out top priority. Thank you for your business over the past 14 years and we look forward to seeing you in the near future. Sincerely, Honda North Danvers, MA www.HondaNorth.com

January 24, 2015

Service is excellent! Highest ratings once again from this long-time customer. I know I can always rely on the service center at Honda North. Thanks very much! More

by FitFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 26, 2015 -

Honda North responded

Dear FitFan, Thank you for sharing your five star review with us! We appreciate the time you took to do so. I am glad that you find the service at Honda North to be excellent and that you feel you can always rely on our service. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business over the years and we look forward to doing business with you in the future. Sincerely, Honda North Danvers, MA www.HondaNorth.com

January 21, 2015

Friendly and responsive. Conrad was great to work with. He was very easy to work with, responsive, proactive and friendly. We had a great experience. Thanks very much! More

by Cg68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad
Jan 21, 2015 -

Honda North responded

Dear Cg68, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Conrad took great care of you during the car buying process. At Honda North, we realize that the car buying expireince can be overwhelming and frustrating. As a dealership, we strive in making this process fun and exciting! Congratulation on your new car and we look forward to seeing you at your future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

January 21, 2015

New Car Linda was great! Very helpful and patient! The car seems great. However, there are many options to learn. We're still experimenting. I'm sure we'll b More

by anisol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Albano
Jan 26, 2015 -

Honda North responded

Dear anisolm, Congratulations on your new car and thank you for sharing your Honda North experience with us! I am happy to hear that Linda provided you with excellent customer service during the car buying process. We know that the car buying experience can often times be stressful and intimidating. At Honda North we strive for a fun, exciting, and stress-free car buying experience. If you have any questions regarding the options or functions of your new vehicle, Linda or any one of our Sales Consultants will be happy to help. Thank you for your business and we look forward to seeing you at your first service appointment! Sincerely, Honda North Danvers, MA www.HondaNorth.com

January 20, 2015

Inspection Sticker service I came in on a holiday, at 3:45, for a new inspection sticker. I pulled right in and was on my way by 4:30. The time was just as quoted and what I exp More

by msktman2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry didn't carch it
Jan 21, 2015 -

Honda North responded

Dear Mr. Clemens, Thank you for taking the time to share your recent Honda North experience with us. I am glad that your inspections sticker was done quickly and that it was completed within the estimated time. I apologize for your car not being wash. If the temperature is below freezing we are unable to open the car wash because of the freezing factor. I am unsure if this was the reason for your car not being washed or if it was a miscommunication on our part. Honda North would like to offer you a 6 Karat detailing (washed vacuumed and windows cleaned) free of charge. If you have any questions or concerns the Assistant Service Manager, Mike Seigan would be happy to speak with you. He can be reached at 978-539-5043. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

January 20, 2015

Great Service.. We were shopping around for a new vehicle, got good reviews on Honda and we were looking to get a van cause we have a baby on the way.. Got a bunch o More

by Flamota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Rennicks
Jan 21, 2015 -

Honda North responded

Dear Mr. and Mrs. Mota, Congratulations on your baby and on your new car! I am glad that Jonathan provided you with excellent service from start to finish. He along with the rest of our Honda North staff take great pride in the way we treat our customers. We want to make you and the rest of our customers, customers for life. Thank you for your business and we look forward to seeing you at your first service appointment! Sincerely, Honda North Danvers, MA www.HondaNorth.com

January 17, 2015

Positive and rewarding We had a most positive and rewarding experience at Honda North with both Dave Moran and Peter in the business office. We would highly recommend the de More

by Marsha
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moran
Jan 20, 2015 -

Honda North responded

Dear Marsha, Thank you for sharing your recent Honda North experience with us and congratulation on your new car! I am happy to hear that Dave and Peter provided you with a positive and rewarding car buying experience. As an Employee Owned Company your satisfaction has always been and will always be our number one priority. We are very appreciative of all customer that recommend their family and friends to Honda North. Thank you for your business and we look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

January 17, 2015

Vic is great to work with. She listens to what you want done to your car and will answer any questions you may have after the work is completed. I've worked wit More

by kmesmiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Jan 20, 2015 -

Honda North responded

Dear kmesmiles, I am happy to hear that Vic has provided you with excellent customer service during each of your visits. I will be sure to make Vic aware of this review and let her know that her hard work has not gone unnoticed. Vic and the rest of the Honda North Service Advisors feel that it is very important to inform each customer of the services done on their vehicle. This ensures that every customer understands what they are paying for and what services they can expect down the road. Thank you for taking the time to share your experience with us and for your business. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

January 16, 2015

above and beyond i scheduled my appointment on line, and needed a new passenger side mirror. well, they have to order the mirror, and it takes a day to arrive, but no More

by nope121212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 20, 2015 -

Honda North responded

Dear nope121212, Thank you for sharing your recent Honda North experience with us. I apologize for the confusion regarding the ordering of your mirror. We have recently received a few reviews regarding issues such as yours where the part is not in stock for the day of the service. At Honda North, we truly value our customer’s comments and recommendations. I am happy to say that because of your comments and several other customers, we have made adjustments to correct this issue. The parts department will soon be able to see appointments ahead of time to ensure that all parts needed are in stock. I am glad that Kyle was able to resolve this issue and turn your negative experience into a positive one. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

...
124
...