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Honda North

Danvers, MA

4.8
1,823 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,823 reviews

April 15, 2015

Express means EXPRESS This visit was my first through Express Service. I was amazed at how quickly the team changed my Honda's oil, inspected it for other repair recommenda More

by Glosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not get names of the Express Service Team on duty yesterday.
Apr 22, 2015 -

Honda North responded

Dear Glosta, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you had a positive experience with our Service Department and that you were impressed with the time and efficiency of our process. At Honda North we strive for continuous improvement; making each visit better than the next. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 14, 2015

DOMINIC RUBINO WAS AWESOME! Honda north always makes for a comfortable experience! From the Sales Person (Dominic) to the Finance Person (John) - excellent! Thank you for my ca More

by Cyndi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DOMINIC RUBINO
Apr 14, 2015 -

Honda North responded

Dear Cyndi, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that both Dominic and John provided you with an excellent car buying experience. I will be sure to make each one of them aware of this review. At Honda North we strive for complete customer satisfaction. We want every part of your visit, whether it be buying, leasing, or financing to be flawless. Thank you for your business Cyndi. We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 14, 2015

Nothing but positive experiences I've puchased two vehicle from Honda North and have recommended them many times. I've also found the service department to be courteous, reliable and More

by AMLuster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Giacometti
Apr 15, 2015 -

Honda North responded

Dear AMLuster, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your two car buying experiences at our dealership have been positive and that you have also found the Service Department to be reliable. At Honda North we strive for perfection in every department. Whether it be a fast and stress-free car buying experience or a relaxing wait while your car is being serviced; your satisfaction is our number one priority. Thank you for your business and for being an advocate of Honda North. We truly appreciate your recommendations. We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 12, 2015

Recent maintanence Great experience and service. The service department is very busy on Saturdays but they do a great job managing expectations and working on a persona More

by hondaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 13, 2015 -

Honda North responded

Dear hondaowner, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that despite Saturdays being very busy, you still felt that you were treated on a personal level. At Honda North we take great pride in the way we treat our customers. We believe that customers should always be treated with courtesy and respect rather than just a number. As an Employee Owned Company, we are always looking for new ways to exceed our customers expectations. Thank you for your business, we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 12, 2015

Good people! I had my accord serviced here in Saturday. The people were very courteous despite there being a few warranty issues. I was told with my oil change the More

by davidcorle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 13, 2015 -

Honda North responded

Dear David, Thank you for taking the time to share your recent Honda North experience with us. We take these reviews very seriously as we use them to make improvements to our dealership. I would like to apologize for your vehicle not being washed and vacuumed. This is something that we expect to be done on every vehicle. If and when it is convenient for you, we would love for you to return so that we can vacuum and wash your vehicle. I am glad that your overall service experience was a good one. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 12, 2015

Service Very friendly staff and the technician is excellent. The cost of the service is a concern. However, all other aspects of the service were excellent. More

by david47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
v. Gillespie
Apr 13, 2015 -

Honda North responded

Dear david47, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you found our staff to be friendly and knowledgeable. In terms of cost, there are several reasons why our prices may be higher than a regular repair shop. By servicing your vehicle at Honda North, Honda factory parts are used. These parts carry a 12 month warranty on top of the 12 month warranty on labor. This ensures double the coverage on your vehicle. If you have any questions or concerns regarding pricing we would be happy to speak with you in more detail. Thank you for your business David, we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 11, 2015

Very satisfied I was helped right away after entering the showroom on a Saturday afternoon. Sales assoc quickly took my information and understood what I was looki More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
Apr 13, 2015 -

Honda North responded

Dear Kevin, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your experience with one of our sales consultants was excellent and that you are the proud new owner of a Honda Odyssey. At Honda North we stress the importance of customer service. As an Employee Owned Company, your satisfaction is our number one priority. Greeting you quickly and offering you a complimentary beverage are small things that we believe make a big difference. Thank you for your business and congratulations on your new Honda Odyssey. We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 11, 2015

Service The other day I brought my cr-v in to have its routine oil change. Everyone is always happy to help. I didn't catch the man who greated me in the car More

by Ebee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Addonizio & lucky chan
Apr 13, 2015 -

Honda North responded

Dear Ebee, Thank you for taking the time to share your recent Honda North experience with us. I am glad that your found everyone in the Service Department to be helpful and welcoming. At Honda North we take great pride in the way our staff treats and interacts with our customers. Providing exceptional customer service with a friendly attitude can go a long way. Thank you for your business Ebee, we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 11, 2015

Another excellent performance From Vanessa to Kyle to the technicians, everyone was great. And Steve B remembered a conversation we had (he takes good notes/has a great memory) an More

by PIman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa, Kyle + others
Apr 13, 2015 -

Honda North responded

Dear PIman, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you had an exceptional experience from start to finish. As an Employee Owned Company, your satisfaction is our number one priority. I will be sure to make Vanessa, Kyle and Steve aware of this review as i'm sure it will make their day. Thank you for your business and we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 11, 2015

Good Transaction It was a pleasant experience to work with Dave. We had a great test drive and Dave is very friendly and willing to help me get the best price. It took More

by ntnguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Clifford
Apr 13, 2015 -

Honda North responded

Dear ntnguyen, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Dave provided you with an excellent car buying experience. I will be sure to make him aware of this review and assure him that his hard work has been recognized. I am glad that we were able to get your the vehicle you were looking for for the price you wanted. Thank you for your business and we look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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