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Honda North

Danvers, MA

4.7
1,825 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,825 reviews

April 19, 2015

very quick friendly service. The service is quick, friendly, thorough. The highest service standards. As a female, I never feel talked down to. High quality service always. Th More

by theresa8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Apr 23, 2015 -

Honda North responded

Dear theresa8, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you find the service at Honda North to be quick, friendly and thorough. As an Employee Owned Company we strive to provide the best service possible. Male of female, we treat all customer with the respect, dignity and courtesy that they deserve. As you mentioned we hold very high standards in all facets of our business, one of which is respect. Thank you for your business Theresa, we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 18, 2015

Air bag recall Always receive excellent care and service. Keep you informed as to what is going on and explain thoroughly in language you can understand... Everyone More

by Maniata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic. Joe
Apr 22, 2015 -

Honda North responded

Dear Maniata, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you always receive excellent service and care during your Honda North visits. As an Employee Owned Company, your satisfaction is our number one priority. Part of providing excellent service is explaining the service in a way in which everyone can understand. Our Service Advisors explain what was completed and what can be expected so that you may plan ahead. Thank you for your business and for being an advocate of Honda North. We look forward to seeing you at future service appointments! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 18, 2015

Oil Change I was in a rush and they were able to get me in and out of there in 20 minutes which was great for me. More

by dealerrater666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Zollo
Apr 23, 2015 -

Honda North responded

Dear Customer, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that we were able to complete your oil change quickly as to not cause you any inconvenience. At Honda North we strive to complete each service as quickly and accurately as possible. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 17, 2015

Leasing a new car As a first time leaser and going to few dealerships, I found Sean to be less pushy an very willing to work with us. Honda Norh has a nice team effort More

by Shan71
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 22, 2015 -

Honda North responded

Dear Shan71, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Sean provided you with an excellent car buying experience and was "less pushy" than other sales people you have encountered. I will be sure to make him aware of this review. We know that the car buying experience can often times we stressful and overwhelming. At Honda North we strive for a fast, relaxing, and stress-free car buying experience. Thank you for your business and welcome to the Honda North family. We look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 17, 2015

Best car buying experience -Thanks Cheryl at Honda North This is literally the first review I have written about anything, but the employee I have met at Honda North in Danvers, MA deserves this recognition. More

by thisdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Parker
Apr 22, 2015 -

Honda North responded

Dear thisdude, Thank you for taking the time to share this fantastic review with us. I am happy to hear that Cheryl provided you with an excellent car buying experience. I will be sure to let her know about this review. I'm sure it will make her day! At Honda North, Cheryl and the rest of our Sales Consultants take great pride in the level of service they provide. We truly care about our customers and their needs. Being friendly, honest, and acting with integrity are values that our Employee Owned Dealership is based upon. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 17, 2015

Better than expected Needed some warranty repairs done on the Odyssey. Easy to schedule an appointment (love the online set up of appointments). I like the fact that I can More

by YMC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Collibee
Apr 22, 2015 -

Honda North responded

Dear YMC, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you take advantage of our online scheduling service. We find that this makes the process much easier as there is no confusion on times, service details, etc. Keeping you updated throughout the day of your service is very important. Providing updates on price and time ensures that everyone is on the same page. When the vehicle is picked up, explaining what was done and what can be expected allows customers to plan ahead. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 16, 2015

Good Experience The staff is friendly and the process of buying a car was easy compared to other dealers. They followed up on outstanding items quickly and profession More

by HondaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicky Migos
Apr 22, 2015 -

Honda North responded

Dear HondaOwner, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that the car buying process at Honda North was easy compared to other experiences you have had in the past. At Honda North we strive for a fast, easy, and exciting car buying process. We know that the car buying process has a somewhat negative reputation but at Honda North we strive to change that. Thank you for supporting the only Employee Owned Dealership in Massachusetts. We look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 16, 2015

Diagnosed problem quickly Engine light came on, and I brought it in for a diagnosis. This was done at no charge. After many, many miles of faithful service (nearly 200k), I'v More

by jthaskell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 22, 2015 -

Honda North responded

Dear jthaskell, Thank you for taking the time to share your recent Honda North experience with us. I am glad that our Service Department was able to quickly diagnose the problem with your Civic at no charge. Despite the diagnosis, I am sorry to hear that after 200,000 miles, it was time to retire your Civic. At some point, the cost of repair is just not worth it. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 15, 2015

realatively easy I got the deal I wanted.This is my first lease and so far it has worked out fine for me. The hardest part was this review. More

by marytrobot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivy
Apr 22, 2015 -

Honda North responded

Dear marytrobot, Thank you for taking the time to share your recent Honda North experience with us. We truly appreciate the time you took to do so. I am happy to hear that you were able to get the deal you wanted on your new lease. As an Employee Owned Company our goal is to get you the vehicle you want for the price you want. Congratulations on your new Honda lease and thank you for your business. We look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 15, 2015

Great experience i recently leased a car through Honda North in Danvers MA. This is the first time I've ever even considering going to Honda for car options along with More

by cris788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Katz
Apr 15, 2015 -

Honda North responded

Dear cris788, Thank you for taking the time to share this fantastic story with us. As an Employee Owned Company we feel a great sense of joy reading reviews like yours. I am happy to hear that your car buying experience was straight forward, friendly and stress-free. At Honda North this is what we strive for as we know that the car buying experience can often times be stressful and overwhelming. Congratulations on your new Honda CR-V! We look forward to traveling down the road of ownership together with you! Sincerely, Honda North Danvers, MA www.HondaNorth.com

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