Honda North
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Long wait time for simple service even with appointment I was at Honda North waiting for a tire to be remounted for 3 hours. I made an appointment the day before, so there is no reason it should take a prof I was at Honda North waiting for a tire to be remounted for 3 hours. I made an appointment the day before, so there is no reason it should take a professional car dealership 3 hours to inspect a tire for damage, then remount. More
Sticker When I bought this car the dealer said they would pay for the inspection sticker for life. After a few years, the Mass RMV told them they could not When I bought this car the dealer said they would pay for the inspection sticker for life. After a few years, the Mass RMV told them they could not do this but nothing was substituted for this agreement, More
Comprehensive and friendly service! When we dropped off my car on Saturday, Vic was very informative throughout the morning and afternoon, explaining each thing that was wrong with my ca When we dropped off my car on Saturday, Vic was very informative throughout the morning and afternoon, explaining each thing that was wrong with my car and how they could fix it. My final price was even less than she thought it would be. Although Vic wasn't there when we picked up the car on Sunday, the staff was very polite and brought my car out front for me. My 2009 Fit Sport felt like a new vehicle when I drove it home...Many thanks to Honda North! It was my first time going to this Honda dealership for service and I was very happy. I will use them in the future, if necessary. More
GREAT experience!!! Zack and Eric turned the usually tedious car buying purchase into a great (and quick) experience!! I would highly recommend them to anyone! Thank you Zack and Eric turned the usually tedious car buying purchase into a great (and quick) experience!! I would highly recommend them to anyone! Thank you again!! Love my new car!! More
Great service but disappointed with the result. I always thought highly of the dealership from the moment I bought my CR-V almost two years ago. The great service as always and I was surprised that I always thought highly of the dealership from the moment I bought my CR-V almost two years ago. The great service as always and I was surprised that the oil change was quick. However, my loyalty for the dealership has diminished after noticing three new dents on my car when I got home from the oil change. I know one of the dents was not there (on the front passenger door side) before because I had some work done on that side as a result of an accident few months ago. I was very surprised to see the dents because I expected the mechanic would take a good care of my car but that was not the case. As a result, I won't be going back to the dealership for future services or sales. More
Things seemed to have changed for the better. After a whole host of service issues and bad service, I was determined to NEVER walk back into Honda North. That lasted until my wife wanted to test After a whole host of service issues and bad service, I was determined to NEVER walk back into Honda North. That lasted until my wife wanted to test drive a CRV when her Subaru Forester reached it's final days. Not only did I have my previous issues at Honda North, but we had also just walked out of another dealership when our scheduled appointment which was confirmed early in the day was ignored. But then we worked with Peter Anderson at Honda North. Peter listened to my previous history with Honda North, let us vent over the issue with the other dealer all while managing to juggle us while also working with other clients. Peter disarmed us by doing a very soft sell, while managing to be two places at once. Peter allowed us all the time we needed, answered all of our questions, and was true to every word given to us that night. Ultimately while just recently closed on a different make and model of a car, Peter Anderson managed to close on a different deal entirely. I will once again consider shopping with Honda North again; provided I can work with Peter. More
Fully satisfied!!! I am very satisfied with Honda North. I received very personable, knowledgeable and attentive care from my saleswoman, Linda. She made the experience I am very satisfied with Honda North. I received very personable, knowledgeable and attentive care from my saleswoman, Linda. She made the experience very easy and was very understanding to all of my issues and concerns. I never felt pressured to buy by her and I would recommend this car dealership to both family and friends. I think I received a fair deal on the price and wonderful treatment getting to the sale. Everyone at the dealership is friendly and helpful as well. More
Went like breeze As soon as drove in there was someone coming to greet me, told him why I was there and took care of everything right away As soon as drove in there was someone coming to greet me, told him why I was there and took care of everything right away More
TIM O,KEEFE Tim O,Keefe , is a good reason, for the dealer success. He is very helpful and courteous, to all sleep deprived and anxious customers. He always take Tim O,Keefe , is a good reason, for the dealer success. He is very helpful and courteous, to all sleep deprived and anxious customers. He always takes enough time to explain, what mechanics will do,and make sure you know the costs, and the importance. After completion will tell you exactly what and why it was done. You can,t ask for more then that. He is truly, an asset, top reason to bring the car to Honda North. Joe Montalbano More
Honda service As always, great service! Kyle always takes very good care of me and my car! Thank you! (i have been coming here for almost 20 years now) As always, great service! Kyle always takes very good care of me and my car! Thank you! (i have been coming here for almost 20 years now) More