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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.7
1,908 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,908 reviews

December 21, 2024

I must say Ed simply knows his game! I had done my research before walking in. Ed, did not pressure me nor try to up sell. I know what I wanted for what price and he put me in touch with More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Dake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 18, 2024

I would like to praise all auto service people who helped me with oil change, maintenance, recalls/updates, etc. over the years I was leasing Honda cars. Everyone in that area was friendly and professional. More

by victoriashal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frailin Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucky Chann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rubino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Honda North responded

Thank you, Victoria, for sharing your thoughts about your experience with Honda North. We appreciate your business and hope to see you again soon! Sincerely, Honda North

December 17, 2024

The worst experience I had ever had in any dealership in my life where I came to buy, (sales department) Women, single women, middle aged women, women of diversity avoid this dealership- it is NOT wome More

by victoriashal
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Neidig
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Honda North responded

Providing a positive experience is our top priority, Victoria, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Honda North

December 13, 2024

Carlos was very helpful and walked us through the process of purchasing our car smoothly. We would definitely purchase from him again. More

by cam159357456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jameel Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Honda North responded

We're delighted to hear that Carlos provided such helpful service during your recent visit at Honda North! Enjoy your new vehicle and please don't hesitate to reach out if we can assist you again in the future! Sincerely, Honda North Danvers, MA www.hondanorth.com

December 12, 2024

My salesman Jason was great. Everything went smoothly. The remodeling nicely done. Love the HR-V I leased. More

by stac-travcolella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Okeefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Neidig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Killian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Honda North responded

We're delighted to hear that Jason provided a smooth experience and that you're enjoying your new HR-V from Honda North! Thanks for noticing our remodeling efforts too. Safe travels in your leased vehicle! Sincerely, Honda North Danvers, MA www.hondanorth.com

December 11, 2024

Sean was very helpful and worked with me to find the car that was right for me. More

by Dm.read15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Honda North responded

It's great to hear that Sean was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda North! Sincerely, Honda North

December 05, 2024

Excellent service experience from appointment to loaner car today of service communication around additional needs to pick with Chad More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Nobrega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Honda North responded

Thank you for sharing your experience with us at Honda North! We're delighted to hear that Chad and the team provided excellent service from start to finish. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Honda North Danvers, MA www.hondanorth.com

December 04, 2024

Brett made what is normally an unpleasant experience in buying a car into an extremely pleasant one. He is knowledgeable, well informed, excellent at explaining how the car operates. For someone who is bei More

by Mary Alice Price
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Desrosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Honda North responded

Mary Alice, we're delighted to hear that Brett made your car-buying experience at Honda North so enjoyable and informative. Thank you for recommending him and recognizing his dedication! We appreciate your kind words and support. Sincerely, Honda North Danvers, MA www.hondanorth.com

December 04, 2024

My salesperson was stellar. I could not have asked for a more perfect experience. There were some significant hiccoughs in the financing end, which were eventually worked out sa More

by drjackomara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Messner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Honda North responded

We're glad to hear that our team provided you with a stellar experience here at Honda North! We appreciate your patience with the financing process and are happy it was resolved satisfactorily. Thank you for sharing your feedback! Sincerely, Honda North Danvers, MA www.hondanorth.com

November 26, 2024

Mr. Dake is a pushy salesman for my Lease. He did not return my calls when needed. The car was a good quality. More

by victoriashal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed Dake
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Neidig
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2024 -

Honda North responded

Thank you for bringing this to our attention, Victoria, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Honda North

Dec 15, 2024 -

victoriashal responded

Hello. I came in on an invitation from Mr. Steve Neidig, One of the managers to explore my options for the end of the Lease. I was HUMILIATED, ridiculed and put down by this individual. I was literally shaking when came out of the place. He ridiculed my Gender when my purse fell down, told me that I am lier in No certain words when I told him things I was promised 3 years ago when started this Lease. I was left to wait for a really long time, when approached to ask, he said “Calm down”, Time out” like if I was a child. I hardly said 2 words in a normal voice as he made me feel like I was hysterical. My current car was Leased ( via extreme pushy salesman) 3 years ago and I waited for it to end to Buy a new car. I offered and kept asking about a sale, but he kept pushing for 36 months Lease, ignoring my wishes completely. I offered to pay cash for a new car, but no, it HAS to be Lease only according to Mr. Steve N or purchasing my current used car since its “another way of owning”. My friend who came with me was outraged hearing all of this, a Woman being treated this way. If a management has any questions I welcome it, since the described above is just a small part of extremely negative Experience. I leased/bought many cars in my life, but had never dealt with this way. Thank you.

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